ZipCubes Storage & Moving

This is an exceptional storage company. They’ve been storing my stuff since April 2014, for far less than what we were also paying for a static space down in Hunter’s Point.
Arranging a timely delivery was easy. Our guy said we’d have about four hours to load it, and he doesn’t exactly load the cube (you need to do it yourself or hire a strong back or two), he will help you put it together like a giant tetris puzzle. All of his advice was spot on, and everything survived the trip from Oakland to Treasure Island, the move to Hayward, and the final delivery and unpack at ABF in Oakland. We also accessed the cube a couple of times while it was at Treasure Island, and they were always able to arrange a visit quickly.
We had some trouble arranging a Relocube to deliver to Zipcube to move the contents to the PNW. So Zipcube delivered to Relocube at their shipping terminal (ABF). The biggest surprise was that we got a pro-​rated refund on the rest of the month from Zipcube — again, our storage space down in Hunter’s Point didn’t even do that.
I always find the guys answering the phone and calling me back to be personable and efficient. The one guy was trying to arrange for a way to pack up our Hunter’s Point storage space and hold it at Zipcube so it would be easier for us to pack up everything at once in the Relocube. How nice is that?

ZipCubes service and staff really helped me out in my storage needs when I needed to pack things up and move out of my studio in SF. I needed some long-​term storage while living abroad and found my items in great condition after I returned. The pricing was affordable and I would highly recommend and consider using them again in the future.

Awesome service. Friendly staff. Went far and beyond of what was expected. What else can a gal ask for.
If you looking for storage and in between moves this is you solution.
Thanks zip cubes

I found ZipCubes moving and storage online Spring 2014 and as I had accepted a job on a cruiseship I was needing temporary storage until I determined where I would land. According to the video on ZipCubes website and Unilocal page, they deliver anywhere in the United States. I compared their prices to UBox and PODS and found them to be friendly and I wanted to support the local company. Please note the following poor experiences with them. They are great salesmen, horrible businessmen.
— The gentleman that delivered my storage unit to my apartment said that my queen size mattress would fit horizontally so we waited to load it last. As the last item was ready we discovered there were several inches lacking. This meant we had to unpack half of the unit to fit the bed, in the pouring down rain. This not only added hours of stress this resulted in mold damage to my belongings.
— On July 8^th I contacted ZipCubes storage and spoke with Jeff and attempted to arrange for delivery of my cube. My apartment would be ready September 25^th. I was told the following:
o Your container is metal and if we had known you were relocating, we would have given you a wooden one because it cost three times as much to ship
o How far are you from Portland– we don’t deliver to Ashland, OR.
— After a lengthy conversation with Jeff he assured me they would find a way to get me my cube
— I never heard back.
— On August 1, 2015 I called ZipCubes again. I explained my story, all over again, and again was informed they don’t deliver to Southern Oregon. I said I was moving September 25^th and we needed to figure out how to make it work. I asked for moving company referrals and was told if nothing else, they would drive my cube up on the back of their truck, the 5 hours needed to get to me. Not to worry.
— I never heard back
— On September 17^th I called once again. I spoke with Jeff again, who didn’t remember my story, and had to say it once again. I was told my items could not get to me in Southern Oregon and that he’d call some other companies. I said PODS and UBox were comparable to $ 1000 and I wouldn’t pay a dollar more; they had months to figure this out and it was their responsibility.
— I began to receive daily text messages from Jeff with different quotes, starting at $ 4,000. To move a CUBE, 5 hours away.
— I finally spoke to Alex, the owner. I heard the same thing. We don’t move there we wouldn’t have accepted your items if we’d known. There was zero accountability and no apology. I spoke to these gentlemen daily.
— Jeff finally found a third party to move me on September 25^th, the day my items should have been delivered.
— They proceeded to VERY POORLY repack my items from a metal container into a wooden container. They ripped my Ziploc space saver bags (three of them; all my dining table chairs are nicked. The photos they took during the exchange shows proof that my items were not in this condition prior to their moving them.
— My items were delivered October 12^th, 18 days late.
— As I didn’t have my belongings and had only an empty apartment, this made me living in a hotel for those three weeks totally over $ 3,600 in hotels and that doesn’t touch the coast of dining out.
— They never offered me an apology for the delay, for never following up, never took any ownership or accountability for anything.
— Meanwhile all of their excuses are that they moved warehouses— pretty sure they aren’t supposed to relocate people’s storage items without notifying them. I was never notified. I’m getting my attorney involved– I wouldn’t recommend touching these guys with a ten foot pole. I’ve moved both with UBox and PODS and they were cheaper, reliable and more convenient.

Never returned my call. Are they out of business? Had to go with PODS…

I highly recommend this company. I’ve been using their services for about four years now and have never been let down by their excellent work. Nick drove the cube out to my apartment and helped us load everything into the cube. Definitely give these guys a call!

These guys have fantastic customer service! The company normally requires 48 hour notice to access your storage unit, but Alex was kind enough to let me drop off stuff with less than an hour notice. He went above and beyond and don’t know what I would have done otherwise!
Thank you zip cubes, you guys rock!

Jeff and the ZipCubes team provide a great storage solution at a reasonable price. Jeff brought the portable storage unit to our location and advised us on loading tips as we loaded the unit with our belongings. The unit can be easily accessible at their Treasure Island location with 48 hours’ advance notice. I highly recommend ZipCubes without reservation for all of your storage needs.

Rarely leave reviews but after my experience I had to share. IF YOU ARE LOOKING FOR STORAGE COME HERE — yes caps lock status. The cube is huge, clean, and affordable. Jeff is hands down one of the nicest human beings ever. Him and Alex were so accommodating. I moved from the east coast to SF, had my things in storage with them for about 5 months and never had a single issue. I can’t thank them enough.

This is the best idea ever. They bring a cube to your house and then take it away with all your stuff, which you don’t have to see again until they bring it back to your new house. Just the fact that I don’t ever have to go back and forth to a storage facility, lugging things up and down endless hallways and elevators, makes it worth it to me. On top of that, they couldn’t be more efficient and friendly to work with. Love it.

Flexible, patient and cost effective!
I had a family crisis which resulted in me needing to move to Atlanta from the Bay Area, CA on short notice. My move was completely disorganized and I called ZipCubes (Alex) at least 5 times as I tried to figure out how to get my belongings back to Atlanta. I finally decided to have my things shipped to Atlanta after I left California, so ZipCubes worked with Joan (professional organizer) who supervised my move, emptied my apartment in CA, turned in my apt keys, etc. My original move date had rain in the forecast (and it did rain that day). ZipCubes called me to suggest we reschedule — THANK YOU! It would have be horrible to have my things rained on.
I priced ZipCubes along with several other «national» pod moving companies and I found ZipCubes to be the most flexible and cost effective.
Since I was totally new to this concept, I will describe my process:
— ZipCubes arrived at my Public Storage unit
— Movers that I hired separately moved my items into the ZipCubes (I had two)
— My items were sent to a warehouse in SF, CA and loaded unto a truck a few days later
— My items arrived in Atlanta at SmartBox (the «local affiliate») within about 10 days
— SmartBox coordinated bringing my items to my new place
— I kept my SmartBoxes for three weeks at no additional cost (I was told that they can’t guarantee this amount of flexibility)
I paid about ¹⁄₃ of the cost of long haul movers = savings of approx $ 7k. When compared to the national pod companies I saved about $ 500 — $ 1k using ZipCubes. I could not believe I saved this much money!
Thank you ZipCubes for your excellent customer service and cost savings!

Way exceeded my expectations. I packed and staged all my stuff the day before the move. Zip dude arrived on time, surveyed the situation, and then directed the 3 guys I hired from the San Francisco Day Labor Program for 2 ½ hours while I tied up loose ends.
I didn’t expect to get a Move Director along with the $ 95 delivery charge for 2 cubes. It’s great to have someone who knows what they’re doing to help you out at a stressful time.
One thing I didn’t realize was that the boxes don’t come off the flatbed when you’re loading. So you have to dolly (provided) your items up a ramp from the ground into the cube.
I’lll post a followup in a couple of months when I unbox.

I signed up with Alex, who made joining Zipcubes a very smooth process. I wasn’t sure how long I’d need a storage space, so I just went with month-​to-​month. When I got there, I’d forgotten to bring a padlock, but it was no problem– he had a brand new Master Lock for sale.
To stage my condo for potential renters, I hauled a bunch of junk to ZipCubes. Jeff and Alex are pretty flexible, as long as you give them advance notice so that they can actually get your cube onto the ground (all the cubes are arranged like stacked shipment containers). They are very accessible by phone. I had to go once or twice a week, so they were able to position my cube in a more accessible area.
At the end, I arranged for my cube to be sent to my new home in Marin County. Jeff was great! He had a great hand truck that was much better than my dinky dolly, so I borrowed that when transporting stuff from the cube. He’s such a friendly and honest guy– someone you’d trust with your possessions.
I was really happy with my ZipCubes experience. The facility is secure and has security cams. Even when I was alone, I felt very safe in the facility. I also noticed that there were other women doing their storage activities, too.

I highly recommend using Zip Cubes! Jeff was awesome and made the experience seamless, it couldn’t have gone better.
Each cube can store a ton of stuff and I was able to easily fit a 2 bedroom flat into two cubes.
The price was much better then competitors and with their focus on customer service, it’s a no brainer.

A great option for storing items, and the price is very reasonable for storage in SF. Jeff was fantastic and so friendly. This made moving seem less stressful. ZipCubes is number one!

Last spring I made plans to put my stuff in a traditional storage unit in San Francisco during the summer. I reserved it online at a large storage facility in SoMA. I had moved recently so I was planning on making the impact on friends and family are minimal as possible.
My plan was to have some friends help me move furniture and then move the rest on my own slowly but surely.
I went to the facility to get keys and see the place. Within 3 minutes I was in complete panic thinking about driving down to SoMA multiple times to a huge factory and moving my things bit by bit up an elevator, down a hallway, up 14 steps and down another long, narrow hallway.
I told the manager that I needed a moment outside. I quickly googled POD-​like storage options. I am a single person and have always lived in a shared house so PODS are not a very economical option for me. Within a minute or so I saw the link for Zipcube and called them up. After a short conversation, I had a cube «pick-​up» scheduled for a few days from the phone call. I went back in and canceled my storage unit.
I will NEVER use a traditional storage unit again. It took me about 75 minutes to load up all of my things with only 1 friend helping me move my things down 3 flights of stairs. It was SO wonderful to finish packing up the cube and realize that I didn’t have to deal with it again. I cannot believe I almost spent time loading up a truck, unloading a truck and loading into a sketchy storage unit in SoMA.
I don’t think it actually ended up costing more money than a traditional storage unit but I certainly would have paid a bit extra to save an enormous amount of time and hassle.
I am putting my things in storage over the summer while I travel and will definitely be using ZipCube again.

Super convenient if you need a place to store your stuff for a month or two in between moves — totally beats taking your stuff to public storage and not much more expensive either. The guys were very friendly too

We all know that moving sucks! Not only was I homeless for two weeks but pods would not come to my new location! I found ZipCubes online dialed the number, and the owner called me back promptly! Scheduling was easy did I mention that I was booking a week before the move! The owner was super accommodating :) My move went smoothly thanks to ZipCube! In the future I will ZipCube all the way!

After researching prices of moving a storage cube from San Francisco to Chicago the decision to go with Zip Cube was easy. They were a a full thousand dollars less than competitors (UHaul and PODS). I was skeptical as the prices was so much less but I just received my items and everything went just fine.
Some differences that I found with Zip Cube compared to competitors:
— They work with other vendors, similar to their company, throughout the U.S. Therefore my cube was packed in SF, transported by Zip Cube and received in Chicago by another storage cube rental company. The other company was a breeze to work with as well however you just don’t know for certain what you are going to be dealing with. When you go with PODS or Uhaul you deal with just that one company, although you may deal with various locations and then I guess it is just the same situation of not knowing what or who will be handling your stuff.
— The cube size Zip Cube offers was larger than I was quoted with both Uhaul and PODS. I would have had to rent 2 cubes and then the price would have been 4x more than Zip Cube! I paid $ 1200 for one cube from SF to Chicago, where I would have had to pay close to $ 4000 for 2 cubes from the other 2. I would have just sold my furniture for sure if that was the only option.
— The PODS agent told me they offer some kind of system within their cube which straps your things securely into place, whereas with Zip Cube you pack it all yourself. You can always purchase insurance for the cube, which Zip Cube did recommend when I signed the contract. I did not do it and my stuff was all undamaged when it arrived.
–Zip Cube has excellent customer service, they were very responsive to every call I made. It was nice to deal with a more «mom and pop» shop and customer service style than a big bloated company where the person on the phone really has no idea where your stuff might be.
Overall I give them 5 stars but I reduced it to four because it is a little nerve racking to not know if the receiving company will be as professional and responsive as Zip Cube is.

ATTENTION ALL SF Residents
ZipCubes was very easy and accomodating. Jeff the Operations Manager understands Customers and acts accordingly. It’s nice to work with a company that understands that the customers satisfaction is vital.
I recommend Jeff