Padilla Property Management

I wanted to leave this review to inform others about our awful experience with Genina Padilla «Property Management.» The reason I say «property management» is because there was a serious lack of management of our issues over our entire two-​year lease on Sunset Drive in La Mesa. My fiancé and I have over 790 credit and are both professionals, who are in great standing with our previous property managers; I’ve recommended Floit Properties, Genessee Park Apartments, and Mesa Palms Apartments for some great service with super nice handymen and employees (see my Unilocal reviews on these).
The major problem we had with Genina was her management of issues that clearly violated our lease and one particular stipulation we had written into it; this stipulation said that we would be provided with a full lawn in the front and backyard within 2 months of moving in. The lease with this stipulation was fully signed by the owners, who later passed off management of the property to Padilla Property Management. The lawns were seeded after 3 months of delays; however, the gardeners ran out of seed while seeding the backyard, and never added more, leaving the backyard sparse and muddy. We informed Genina about this issue, but she did nothing to rectify the situation. As a result, our dog spent her time in dirt in the backyard, which also caused lots of dust and dirt to be tracked into the house. Also, because of the dirt in the yard, we had so much dirt in our house that we constantly had to wipe down and vacuum everything.
As the months passed, and Genina did nothing to improve the situation, we contacted the owners to notify them that Genina was not doing her job; we received no response. In the end, we were forced to buy artificial turf at our own expense (~$ 700 used) and install it ourselves, which took ~40 hours in total and was extremely difficult work, to mitigate the dirt problem in the backyard (and in the house). Neither the owners or Genina put forth any effort to either acknowledge our concerns or compensate us for our expenses.
Bottom line: we leased this house with a guarantee that we would have a backyard with a lawn for our dog; if we had not been guaranteed a lawn, we would not have rented this property on the two year lease the owners requested. Thus, the end result was a terrible living situation for ~1 year (until we purchased our own artificial turf) due to Genina’s decision to violate our lease.
We also had other major issues with Genina as a landlord:
— Lack of communication: When we noticed problems at the house that needed to be addressed, we could not rely on Genina to reply to us in a reasonable time period. Although she did dispatch plumbers and contractors within reasonable time frames, she rarely contacted us to let us know 1) that they were coming; and 2) when they were coming. As a result, contractors would show up at our house randomly or call us after days of wondering if anyone would come to fix the problem. As you can imagine, this caused serious problems with work schedules for us and was generally unnerving.
— Notice of late payment: While living at the property, we had several issues with the Post Office including missed packages and lost mail. One month, we received a notice of late payment/​eviction notice on our door from Genina; this was a huge surprise to us because we had sent in our rent on time, as we had the past 22 months. Moreover, Genina had not called us about our rent being late. While she was within her legal rights to do what she did, we found this action to be unprofessional and unnecessary based on our rent-​payment history with her; I have never experienced this type of behavior with any other landlord in 12 years of renting in San Diego county.
Overall, I do not recommend Genina as a landlord. I hope this review helps someone when looking for their landlord. Selecting a landlord is a big decision. Good luck!

I currently live at a North Park apartment complex managed by Genina with Padilla property management and have been here for nearly a year. My experience has been very positive with the entire rental process being very smooth. The onsite property manager here Connie is great and always responds to my texts for any concerns. I would definitely recommend Padilla Property Management from my experience.

I have had nonstop horrible experiences with property management companies in San Diego, until I rented from Genina at Padilla Property Management.
First off, it is such a relief working with a real person. So many property management companies are just made up of multiple different employees who are upset with their job and don’t want to deal with their tenants. Every single time I called Genina, she answered.
I’m renting an older craftsman style house which is obviously going to come with some issues and creaky doors and whatnot. We have had plumbing problems a couple different times and Genina has sent out plumbers immediately. We’ve had guys come out at 9:00 pm and if her go to guy isn’t available, she makes it happen for us regardless of how much extra work she needs to put in it.
Genina really takes care of her tenants and wants them to be happy. She might spend a couple more bucks and work a little harder than most landlords, but it really does pay off. She is sincere and a wonderful woman with a great personality who can even joke around with you.
Overall, working with Genina at Padilla Property Management has been a breath of fresh air and I will never go back to renting from another company as long as she will still keep me :)
Save yourself the hassle from dealing with jerk landlords who are just trying to make money off you and rent from Padilla Property Management!

If you are looking for property management you have come to the right place. Genina provides excellent service and goes over and beyond the call of duty. Do yourself a favor and put your property in their hands, I have for 5 years and can’t be happier!