Cyrus Torchinsky, MD, PhD

Ahhh I am so torn on the ratings. Only because Dr Torchinsky is awesome. However the surgery scheduler is RUDE and Unprofessional. I just called to follow up on my insurance approval and comes to find out it hasn’t been sent. Diana or Diane (whatever her name is) told me she doesn’t no have time it’s going to take 7 – 10 business days to submit my request to my insurance company. She also mentioned she doesn’t have time to complete her work because she has to cover the front desk. Seriously?! Does she not realize that patients like myself is the reason why she has a job? Then she blamed it on the Dr for not explaining their process to me. Wow! She should be fired! If you hate your job and you can’t be nice to patiently that are going thru health issues don’t work there. I had an amazing experience with Dr. Torchinsky smart and informative Doctor. I hoping to speak to the doctor about how it’s sad that this a reflecting of his office (not him or his work)

I had sinus surgery done by Dr. Torchinsky recently and was really pleased with the experience. The office staff was a little shorthanded and new when I was seeing him so some allowance must be made for that. Overall, the staff was pleasant and helpful. Wait time was negligible and Dr. Torchinsky was very efficient during my appointments. He was really thorough and patient answering my myriad questions… I was a real nag. He came highly recommended by two of my other doctors and I can understand why. He’s technically sharp, pleasant (pretty funny actually) and does his homework on your case before he walks into the exam room. I’d trust him completely and recommend him unequivocally to anyone who needs an ENT.

I had a sudden onset ear issue which resulted in almost complete hearing loss on one side. After a single visit, I had my hearing back and a prescription to ensure it didn’t reoccur.
Dr Torchinsky was very friendly, knowledgeable and was able to solve my issue in just a few minutes. Despite not having insurance at the time of my visit, his fee was completely reasonable and he took the time to consider prescription costs.
Overall, even though luckily I didn’t need any more advanced procedures, I would absolutely trust Dr. Torchinsky if that were the case.

I always Unilocal before going to any business. The reviews on Dr. Torchinsky were good and I was looking forward to getting my tonsils and adenoids removed by him. I saw him once and scheduled my surgery a few months afterwards with Deanna. I didn’t see him before or after my surgery, no contact in regards to how I was doing or scheduling a follow up appt. I still feel as if I am only able to utilize half my throat and it’s been over six months. I called for follow up appts and have seen him twice after my surgery and it feels as though he was quick to look at my throat, say it looks good, any questions and out the door to see the next patient. I found him to be very uncaring and I regret getting the surgery done by him. The staff and office are nice and there is a parking structure nearby which is wonderful. Also I appreciated having the surgery done at the San Diego Outpatient Surgical Center, they were efficient and affordable with my medical insurance

This office is a nightmare to deal with. I went to see Dr. Torchinsky for sinus and breathing issues. Above the check in desk it says to always pay your co-​pay at time of service. Upon leaving I offered my payment of which the administrative person took my payment. She even thanked me for reminding her. A month later when getting a bill from the office Nidea the front office girl told me to go find a receipt of my co-​pay. Rather than look it up herself that I had already paid at time of service for confirmation. Instead Nidea left me on hold for ten minutes and disconnected the call. She did not look up my payment. Doctor charged me for a service he could not perform because I was too swollen for him to view anything… Hence he put me on steroids. I will never return to this office. I was also not happy for doctors diagnosis since I am still having issues that were not resolved with stress therapy or steroids. The doctor scheduled an appointment with a speech therapist that never called me to schedule as the doctor promised. Very, very disappointed!

The first ENT in 15 years that knew anything about my condition and how to treat it. He was very knowledgeable, funny and caring. Even loosing my Blue Shield insurance and now being on Kaiser, I pay out of pocket to go see Dr. Torchinsky. He’s a jem and I would recommend him to anyone!

I had an excellent experience yesterday. I was taken back at the exact time of my appointment, miracle of miracles! The staff was nice and professional to me, but more impressive, they stayed sweet and engaging with a man who was being a bit annoying to them.
Dr. Torchinsky was knowledgeable, friendly, and took his time to explain things thoroughly to me and answer my (sometimes ridiculous) questions.
I would recommend this office to anyone.

I always Unilocal before going to any business. The reviews on Dr. Torchinsky were excellent and I was looking forward to getting my tonsils and adenoids removed due to excessive throat problems and snoring. I saw him once and scheduled my surgery a few months afterwards with Deanna. I didn’t see him before or after my surgery, no contact in regards to how I was doing or scheduling a follow up appt. I still feel as if I am only able to utilize half my throat and it’s been over six weeks. I called for follow up appts and have seen him twice after my surgery and it feels as though he was quick to look at my throat, say it looks good, don’t pull out the stitches (first after surgery appt)/we don’t use stiches (second after surgery appt), any questions? and then rush out the door to see the next patient. I found him to be very uncaring and I’ve looked several times at his reviews and I did not experience any of the praises mentioned. The staff and office are nice and there is a parking structure nearby which is wonderful. Also I appreciated having the surgery done at the San Diego Outpatient Surgical Center, they were efficient and affordable with my medical insurance.

I’ve been going to Dr. Torchinsky for several years now, usually about once a year to remove wax from my left ear, which seems to plug up from ocean swimming. No idea why my right ear isn’t affected. But it’s always a successful and easy operation without any pain. I remember going to another doctor for that about 25 years ago and it was very painful, though in all fairness, he used a different technique which worked but just hurt like hell!
Dr. Torchinsky is always professional, pleasant and a good conversationalist.

I really like Dr. Torchinsky! He has such a kind heart and you can tell he is in his profession because he loves it. I’ve seen him twice already to rule out some issues & navigate the link between my sinus issues and migraines. He’s been fantastic, listening to me & working with me as a team in trying to figure out if it’s related. He knows I’m terrified of surgery & hate taking medication, and keeps it in consideration. He doesn’t jump right into, «welp looks like you need surgery!» Type of deal. He listens to your concerns & wishes. When other specialists would shut me right down, and my neuro saying there couldnt possibly be a link. But Dr. Torchinsky is also good at pointing out other possibilities. The times I’ve been there I have not felt rushed or like I was in my own battle. If you want a good DR. With a good bedside manner, Dr. Torchinsky is your Dr.
Not to mention I come from inland empire just to see him, based on his reviews!

I had something that I was quite concerned about, and had booked an appointment through ZocDoc to see Dr. Torchinsky. However when I arrived, they had no record of my appointment. The front office person was extremely nice and even though they didn’t have me scheduled and were totally booked, she was so kind and managed to fit me in to see the doctor. Dr. Torchinsky was very good and thorough and made sure everything was explained to me. He has excellent patient skills, didn’t make me feel rushed and totally put my mind at ease. I would highly recommend him ! Thanks so much !

I have to say, most doctor’s offices are usually never organized or timely. This office is highly professional and provides accurate and quick service. I really appreciate Torchinsky’s office for their excellent customer service and general care for their patients. Thank you!

Dr. Torchinsky is probably my favorite Dr. I’ve ever been to. He’s a real nice, personable man and doesn’t have that arrogant, holier than thou attitude that many doctors seem to carry. He’s very sharp and knowledgeable and also gives his undivided attention… like he actually enjoys doing his job and interacting with patients.
He cut a cyst out of the bridge of my nose and did an excellent job. He got it all out (has not grown back) and the stitch job was perfect. You can barely see the scar. Honestly, I wish he were a general practitioner so I could go to him for everything. Just a solid dude.
I made myself a note to write a review after I had the procedure. I was so impressed. Here we are 9 months later and I’m finally following through. Hey, better late than never and that really speaks for itself that I’m still motivated to do so.
If you need an ENT, he’s your guy. I assure you, you won’t be disappointed.

I’ve had chronic tonsil infections for the past few years. After a particularly bad infection that landed me in Urgent Care, I asked around my friends to see if anyone had an ENT Dr. they could recommend. Success! A friend of mine — an RN — recommended Dr. Torchinsky. He was pleasant, personable, and professional. I am now a couple months post tonsillectomy, and I would highly recommend Dr. Torchinsky.

Dr. Torchinsky recently repaired my deviated septum. The surgery went well, and I had no complications. I can breathe well (really well) through my nose for the first time in years. I also thought his staff was excellent, and I was seen on-​time in his office for all appointments. His staff took care of insurance authorizations /​billing, which was nice because then I didn’t have to. I think I was lucky to have found Dr. Torchinsky, and I highly recommend him.

I highly recommend Dr. Torchinsky! I first met him while I was in the ER. I was feeling awful and he was still was so personable. He’s is so great at connecting with people — I was so surprised when I saw him a month later in his office and he remembered things about me. I appreciate any great doctor, but getting to work with a great person is just awesome. If you need an ENT Doc, go see him!

Came to see Dr. Cyrus after my ear had been itchy and weeping for months! GROSS I KNOW!!! I only waited a few minutes for I was seen and Dr. Cyrus was friendly. He checked out my ear and didn’t see anything alarming but did send me home with FREE drops to help clear out any infection that could not be seen. It was so awesome getting FREE meds and they actually ended up clearing up whatever was going on in my ear. I will be definitely be seeing Dr. Cyrus the next time I need an ENT!

I saw Dr. Torchinsky about three years ago and was very impressed with the way he listens and communicates. He diagnosed my specific issues and requested further tests to rule out other possible things to ensure we isolate the issue (s) and then review the options before taking any action. What a GREAT Doctor! Today I saw him for an sinus infection. He did a complete review of my chart, did a check up and prescribed the proper medication. I would recommend him to anyone searching for an intelligent, relaxed and kind ENT Doctor.

If I could rate Dr. Torchinksy and his nursing staff separately from their billing office, I’d give him and his staff 5 stars. Unfortunately, the patient’s experience does not start nor end with the doctor, but also includes dealing with the billing office.
The billing office is awful, and I’d give them zero stars if I could. I had nose surgery 6 months ago, and paid every single bill I received from the doctor’s office, the surgery center, the anesthesiologist, etc. 6 months later, I get a «final notice» bill for an additional amount that wasn’t billed to me originally. I have never seen this bill before.
This morning, when I called the billing office to inquire about it, Stephanie (the billing person) was cold and unsympathetic. I tried to suggest that perhaps before threatening to ruin someone’s credit, their billing office could take 15 seconds to pick up the phone and call the person to verify that they’re actually receiving the bills that are being mailed. Her response was that her office auto-​generates bills that are mailed on a monthly basis, and if those aren’t paid, the accounts go to collections and collections will call the patient. So your account has already been sent to collections by the time you get your first phone call about a bill you may have never seen before.
That is ridiculous, and unacceptable. How hard is it to call a patient with an allegedly past-​due bill before you send them to collections? That is a basic courtesy, and Stephanie’s refusal to budge on it speaks volumes about how their billing office views their patients.
Dr. Torchinksy and his staff are very good. They worked hard to help me with my insurance issues prior to my surgery, and the care I received was excellent. But be warned that until they address the issues with their billing department, you may have billing and account problems that you’re not aware of, and you may be on your way to collections.

I recently ruptured an eardrum and needed to see a doctor to get the ok to go back in the water.
I had a really great experience with Dr. Torchinsky, It really ticked off all the things I want in a doctor:
* knowledgeable and very thorough
* Listened and answered all my questions
* never rushed me
* super personable and easy to talk to
The wait was a little on the long side, but they let me know that they were a little behind, so I was fine with it.
Definitely recommend him!