VIP PDX

We had a great wine tour with VIP PDX! It’s a great service at a reasonable price. We used it to take a group of friends on a day tour of several wineries in the Willamette valley. The owners helped us make arrangements with the wineries. The driver was flexible with timing the stops and navigated the crazy Willamette weekend wine tour traffic with grace. Can’t wait to rent again.

Rented their party bus to transport guests to Eugene on ⁷⁄₁₈ to attend my husbands surprise party. It was a very hot day, 95 degrees. The air conditioning on the bus barely worked and then the bus broke down on the way. Guests had to taxi or be shuttled to the party arriving late. VIP PDX then sent their double decker bus to return the guests to Portland and it had no air conditioning. VIP PDX didn’t bother reaching out to us with as much as an apology. Their excuse was «none of the guests were upset». (They also weren’t paying for anything!) We reached out to them two days later expressing our displeasure. After writing an extensive email & two ‘heated’ conversations, they stood defensive in why they should not refund us at all. At long last, their solution was a 30% discount for a ruined 50% ride along with a $ 400 discount the next time we book with them. At least it was something but from a customer service point of view, we will NEVER use them again. We wouldn’t want to repeat this bad experience. A lesson to VIP PDX: Your customer service is probably your best marketing tool. Had you reached out and handled all of this more graciously and humbly, you would have had our loyal business — things go wrong! If you choose to follow your bottom line instead, you will end up out of business…

I am the president of an employee association of a local healthcare organization who wanted to put together a memorable team building event for myself and 29 employees.
I could not have asked for better service. I sent formal request for proposal letters to ten local tour companies with my requirements, dates, expectations and a deadline for a proposal to meet those expectations and a price. VIP PDX was first of all the quickest response, the most engaged in their communication, professional, best looking bus and oh by the way the best price of any of the proposals.
The day of our event: wine tour to three local wineries of myself and 29 of my coworkers. Our guide was wonderful, fun and kept us on schedule no matter how much we continued to get playful as the wine flowed.
I am a project manager by trade and tend to be a very detailed person. With that said I could have not asked for more. VIP PDX exceeded my expectations on all points and then some.
If you are looking for a class act tour company with great suggestions on how to make a memorable event A+ do yourself a favor and call these guys first. Then fell free to compare the rest.
I personally will not bother to waste my time calling the other companies next time.
Thanks Brooks!

We used VIP Pdx for our son’s Senior Prom. They were great and we (as parents) and the kids all had a really good experience with VIP. We had changes in our itinerary on the day of the Prom and both Brooks and Lisa were really flexible and accommodating with the craziness of that day. The kids raved about their bus experience and mentioned it was much better than the company they used last year. Their experience on the bus and the ease of working with your staff made it a real highlight of the Prom.

We had an absolutely wonderful time for my friend’s 30^th birthday party. We had a huge bus that fit over 30 people, with flat screen tvs, leather couches, there was even a couch in the on the bus bathroom! Everything about it was luxurious and comfortable. We were able to bring on a variety of snacks and beverages that fit in the fridge on board and the wine tour they took us on was great. I would recommend them to anyone who wants to rent a fun professional organized party bus!

Ordered the large bus for my boyfriends 40^th birthday. Not only were they super organized, flexible, and on time, they were very professional. I would hate to deal with drunk people for a living, but they did a wonderful job and hosting us around the city and making his 40^th birthday something to remember. It was pretty fantastic! I brought them beverages ahead of time and they had everything ready for us when everyone hopped on. Thank you again for all your help! I will for sure be booking this bus or the double decker again soon! Highly recommend their services to anyone looking for a professional team like theirs.

We booked the large 30 passenger coach for our wedding. Brooks was very helpful and knowledgable and was great to work with. He even met us for a private tour of the bus, as we had only seen pictures online.
The day of the coach was early, clean, well kept, and nice and cool! Our host and driver were a pleasure to work with and took care of us extremely well. We ended up having a full coach of near 30 people and still had plenty of room. The ride was great, the entertainment system worked well, and everyone involved had a great time.
I would highly recommend using PDX VIP for anyone who wants a ride that has style, functionality, and a great memory that your guests will not soon forget. PDX VIP is a great company and I would book them again in heartbeat!

Take your buses through the DEQ please! Black billowy air pollution is not VIP.

We worked with Brooks to set up all the details and he was very organized, knowledgeable and professional! He recommended some terrific wineries and also allowed to us to add one that we wanted to visit.
We had a group of 12 which was perfect. I wouldn’t advise trying to fit more than 12 people on the bus unless they know each other really well. ;)
VIP provided a small fridge with waters which was awesome for our large group. (We could have used it for additional drinks as well if we desired).
Brooks suggested we pick up sandwiches at Red Hills Market which was really convenient. We provided the order in advance and our driver, Patrick ended up picking up our order for us. The food was delicious!
The only thing I would change is that we would have allowed more time at each winery. Our group was quite large and the 45 – 50 min. that we had allotted per winery was not enough. For any group larger than 5 I would recommend an hour and a half per winery. I also might recommend bringing a cooler with some fruit and cheese as my group wasn’t quite satisfied with just our sandwiches for lunch.
We visited Torii Mor and Vista Hills which were both small, boutique-​y wineries with GORGEOUS views. We did not have time to visit our third which was Sokol Blosser.
I would HIGHLY recommend VIP PDX.

I just used VIP PDX to arrange a wine tasting tour for my work group of 11 people. I asked them to recommend wineries to visit and then they made the reservations with the tasting rooms for us.
I worked with Brooks to set up the event (very easy to work with over phone and email).
They sent us a nice limo-​bus that was very comfortable for the group.
And Polly, our driver, was wonderful and fun.
My work group had a fabulous time.
I will definitely use VIP PDX for my next outing and transport needs.

And the people below that actually had a great time. I don’t doubt that they did. That executive bus looks awesome and I’m sure it’s a blast. We just never had the chance to ride. :(Apparently because Graham lost faith that we would show up to a bus we paid $ 2500.00 to ride.
I would not ever work with this company again!
«World class» is used to describe a company that A has class. They did not demonstrate this what so ever.
The host, Graham is a complete a**hole. I would never speak to a client in the manner that he spoke to me in.
Last minute they switched the bus out from us and had RAZ transportation pick us up in a 29 passenger bus that leaked fluid on us and was like riding a tank for 8 hours. Graham said he did this because he didn’t think we would be there on time to get on the bus and he had another pick up later that night. This stemmed from us asking if we could push the pick up time to an hour later. He called me and tried to make me feel like this was my fault when in reality he just over booked and couldn’t admit it. Remember this trip was paid in full and had been booked months prior. I told him if everyone wasn’t there on time it was on us and they would need to arrange there own transportation since he already had his money. He insisted that he had lost confidence that we would make it to the early pick up time. I told him he’s dealing with 20 Phd’s and had nothing to worry about. And Again we had already paid $ 2500+ to ride. He finally convinced me that he would send a 49 passenger coach down and it would be comparable with the executive coach.
What showed up was a total joke! This 29 passenger short bus with limited storage. We actually ended up having to drive a separate car to get everything we needed to our destination.
I wasn’t just disappointed with what happened but completely taken back by the way the owner handled his over booking and how he attempted to make me feel that it was my fault.
I know that they are the only ones around here that offer an executive party bus like this. But I cannot recommend their services at all.
I was totally burned by them…