bathe R doggie

So far so good. Called on a Saturday morning to see if they had availability they said I could come right in and they would hold a space for my dog for 30 minutes. We arrived and the owner was pleasant and kind. The groomer came out, took my dog in the back and looked her over and quoted a time frame for the full wash. Will update when we pick her up in two hours and will adjust the review rating accordingly but I have high hopes given the warm welcome.

This place is awful… Took my dog for a wash he came out with bloodshot eye… I dont know what the F*** is going on inside but this place should be out of business. period… Avoid this place at all costs.

This review is for the self-​service only. I think it is great to offer such a service, since people with large, shedding dogs like me cannot feasibly use our own bathtubs for dog baths. Grooming easily costs $ 80 for my dog, and a bath only with furminator treatment at other places costs at least $ 65. That is without a haircut! This self service alternative is only $ 14 for a large dog (less for smaller dogs).
At Bathe r Doggy, I can bring my own furminator shampoo, conditioner and brush and do it myself! They also provide shampoo so it’s not necessary to bring your own. I just chose to since I wanted deshedding shampoo.
The service was very friendly and nice. They showed me everything I would need and explained how to do everything. They provided shampoo, a towel, two brushes and a treat for my dog. They also have blow dryers at each wash station. You get 45 minutes included and it’s 3 extra dollars for every extra 15 minutes you may need. For my 70lb long haired dog I took an hour but it was my first time.
I highly recommend it!

The place is clean and freeway friendly. The parking is ample and you can shop, as its in a nice strip mall. The price I paid to self bathe my dogs was fair.
The owners who run the place seem to lack any sense of friendliness or air of customer service. I was told that I only had 45 minutes to bathe my 70 lb German Sheppard «after I paid» and was at the washing station. It wasn’t enough time to dry my dog and I was told my time was up before she was dry. They are obviously watching the clock, which is a little creepy to me. I’m not saying they omitted this information on purpose, only that it’s valuable information to know when making a decision to wash a large dog in the establishment. For my dogs, this place doesn’t work… Not enough time allowed. The fact that the owners weren’t very friendly isn’t a deal breaker for me. Just don’t go there when you’re in a happy mood, as it might bring you down. If you’re already bummed out you’ll be right at home interacting with the staff.
In a nutshell, this place is probably ideal for small breed dogs with short hair who’s owners are fast washers with no paranoia about being watched/​timed and who aren’t particularly upbeat!

This place is amazing. It’s super clean and in my opinion it is extremely reasonably priced. I spent $ 70 on full service — shaving an 85-​pound dog with long hair, bath and all the other grooming services. My dog looks fantastic. I will definitely be back. Thank you!

You walk in and are immediately greeted with an air of ingratitude (I am a customer coming to give you my money) that can be described at best as indifference, but more accurately disdain and annoyance. And this is just upon walking in.
I wash my own dog, and I don’t really require any effort on the part of the staff. Just tell me which tub/​stall and give me some water, shampoo, a brush, a dryer, and a towel and I’m good to go. So a poor attitude doesn’t inspire me to write up a negative Unilocal review all on it’s own.
What pushed me over the proverbial waterfall of dissatisfaction were their policies, unfortunately culled from and rooted in their obvious feelings of disregard for customer satisfaction and a short sighted business vision birthed of an apparent weariness for the retail services world.
Details: They charge a hierarchical fee dependent on the size of the animal being bathed (ie Mini, Small, Medium, Large, and Extra Large). And they determined that my 80 LB Lab was in the Extra Large category.
Fine so far. I’m not going to quibble about whether my dog is Large or Extra Large, whatever. Nor do I have a problem with charging more when services rendered must scale accordingly with the size of the canine at hand…
But here is where I have an issue. If you are going to charge me more for an Extra large dog, then give me more accordingly.
Example: I am given a SINGLE THIN SMALL towel for my dog (I’m sure the same towel they give to ANY size dog).
Ok, no problem, my previous dog wash gave me a single (Big absorbent) towel that I would frequently have to request an additional towel of which they were MORE than happy to provide.
So I figure, I’ll just ask for another towel when I start drying. So I ask, «Could I please get another towel?» And the lady from the register responds, «That will be $ 0.50.»
«What?» She then says, it costs us money to wash the towels.“
I beg to differ. At $ 0.50 a towel, you make a heck of a profit washing towels.
Anyway, my main gripe is this, if you charge me for an EXTRA LARGE dog ($ 5.00 more than a small dog for a total of $ 14.99) then give me the equipment representative of an EXTRA LARGE dog, and in accordance with charging me the extra money.
This same issue goes with how much shampoo you are given. Again, at my previous dog wash, they provided as much shampoo as needed (realize, these bottles of shampoo they give you are watered down as completely as is possible).
Additionally, to emphasize their complete lack of caring for the dogs and their customers, as my OLD dog was trying to exit the tub, he stumbled down the steep ramp and slid on to the floor. He was fine, but it looked like a pretty spectacular spill, NEITHER one of the staff got up from their chair, nor did they inquire if he was ok… Nothing… Not a peep.
That’s it. I gave them 2 stars because I was able to wash my dog. But the more I think about the experience… I think I would be mis-​representing my experience by giving them the extra star.

I took my cat to a PetSmart to have him bathed and groomed and they were unable to finish him. My cat is a hairy cat and a little feisty when it comes to brushing him so he had a lot of tangled fur clumps. I came here in a pinch, not only were they super helpful but really nice. They managed to take off all the clumps without any issue. We will definitely be coming back here again!!!

THEY GAVE MY DOG FLEAS!
Paid $ 55 and they gave my dog fleas! After going in to tell them that they might have a flea problem and that they gave my dog fleas, they were very rude and told me to prove it. Needless to say i will never take my dog back here and i would advise that nobody else take thier dogs here.
THEY GAVE MY DOG FLEAS!

The place was clean and it was an easy wash, but the cashier was not only extremely rude, she charged me for a large dog even though my dog is only 40 pounds. First and last time I set foot in there.

We started coming here about a year ago, ever since the vet prescribed weekly medicated baths for our itchy dog. Michael, the owner, is always friendly and charming. And for $ 11, we turn his place into the set of Titanic instead of ours.

Went in for the first time and we liked it a lot! Great size area for my 65 pound pit bull to be washed and dried comfortably. The treat at the end was a plus and she loved it! Will definitely return again.
I docked a star for the customer service. Since it was our first time, we came in a little clueless and needed some obvious direction on how to get signed up and started. She didn’t have much patience and was snippy about my dog getting on the scale correctly and getting into the bath because my dog was scared of the new environment. We started blow-​drying too early apparently and I guess that gave her cause to correct us loudly and rudely. Good thing we didn’t need much help because it was the self-​service. Now that we know what we’re doing we can come in next time and not have to bother talking much to the employees.
Other than the customer service, it was great!

Be warned:
Today I witnessed a lab run out the front door of and down California Blvd towards the freeway. Not all dogs like to be bathed — knowing this would you not have a front door that latched? I went to check the door afterwards and it doesn’t even close.
Wet dogs are slippery and fast. This yellow lab ran right out the door, through the Vons parking lot, crossed California Ave, crossed Pasadena Ave and then towards the freeway behind the Sequoyah School. People were stopping traffic trying to catch it and the owner was lucky.
Make sure the door is fixed before you go in with your pup.

This was our first visit here and they’re equipped with everything you need. They even had a pull out ramp for your dog to walk onto/​off of for the bath. They were even kind enough to include a treat.
The only thing I disliked was I was quoted for the large dog bath when I brought in my corgi (a medium sized dog) and when we brought him onto the scale he weighed 26.5 pounds. Sure it’s only an extra dollar but still doesn’t seem right when other owners with dogs weighing 50 pounds are quoted the same price.
Other than that I got everything I needed done within the 45 minute allotted time. They give you a warning when your time is almost up.
By the way, we also had some trouble locating this place because apple maps made us turn in too early into another shopping plaza. But this place is located in the Von’s center.

I’ve been here a couple of times and I can honestly say I will not be returning. my dog has always hated going there, which I attributed to her just disliking going to the groomers, but I realized it was much more than that. Last time I picked her up her hair was trimmed unevenly and her nails looked like they were hacked off not trimmed, they were so bad that most of them were bleeding! My poor dog couldn’t even walk, when I mentioned something to the owner she said I had a difficult dog… I’m aware it’s difficult to trim her nails which is why I was taking her to «professionals»! I agree with the other comments about the owner, she is rude and could care less about the comfort of our pets. Never again.

This review is for the do it yourself tubs only. My dog is 50lbs, so I think it’s $ 12.99, which is really cheap and why I would come back.
Here’s what I got:
1. A basket with 2 towels and a brush.
2. A very clean tub.
3. A bottle of shampoo. I use my own though.
4. Dryer
5. 45 minutes to finish everything
6. A treat
Most dog washing places do provide ear cleaning solution and cotton swabs. The woman behind the counter told me they would do it for $ 7. Lol no. Also, they don’t provide gentle face wash/​shampoo. Most places will also provide tear-​free shampoo, so that is also lame. My dog has short hair, so we do get it done within the allotted time, but I do wonder about people with long-​haired dogs or dogs with very thick coats. Next time I will just bring my own face wash, ear cleaner, and a small towel for her face!
If you’re looking for a place for someone else to groom your dog, I would go to My Pet Garden. They are trained in gentle grooming and always make my dog’s time very comfortable and fun. She always comes back impeccably clean. I would not trust just anybody to take my dog in the back and man-​handle her.

The facility is clean which is why I gave them an extra star. They provide a towel, shampoo, brushes and a treat for your dog. Lots of parking available and it’s next to a grocery store and a few restaurants.
Yes. The employees are rude. The woman at the counter was so unfriendly I kinda wanted to leave. You have 45 minutes to get your dog bathed and dried, they make that VERY VERY clear.
Went once but I wouldn’t come back.

Great staff, very friendly, SUPER CLEAN!!!

Don’t do it!
Rude employees! The guy at the front dragged my dog by her neck to the back to get groomed and then told her to shut up when she started whimpering. I left in tears.

I had gone here one other time and was extremely satisfied but no more. Went on a Saturday and they were busy. When I went to leave her, they took her back (my yorkie) and then came back out and said oh she has a matted hair we have to shave her. Are you kidding. That’s why I bring her here is to be groomed. They showed me the «matting». An area the size of a quarter underneath. Told me I could wash her and they would clip her. I left. Not again. Man behind the counter (owner) very rude. Would never leave her again; They don’t want to really groom your dog. Would have paid more for the extra time it took, but to jump straight to shaving!!! Forget it.
IT IS AKIN to a WASHING MILL.

I’ve been coming here for several years now. They are very clean, and the guy behind the counter is always nice. I can’t say the same for the other person there.
I come here for the full service grooming, and if I am not there when they first open, the wait can be about 3 to 4 hours.
I usually do a puppy cut for my dog, and they do a really good job. They also have the glands, ears and nails done.
Overall the experience is good.