BluePearl

This review is on their surgical side! My fur baby had luxating petella surgery 6 months ago at a different vet (not in this network) and it «didn’t take». Frustrated, I called to schedule an appointment, and Julia spoke with me for 30 minutes about how sorry she was and frustrating it was. She scheduled my appointment, and assured me they’d help! From the initial consultation to the last follow they have been warm hearted and compassionate.
Going in to this surgery they told me the things they needed to fix that the previous surgeon had done, and the things they needed to redo. At the consultation the surgeon talked to me for almost an hour, answering questions I didn’t even know to ask.
The incisions were a quarter of the size of the previous sutures, didn’t take up as much of her leg, and they supplied a soft e-​collar.
Every single follow up, and phone call delivered a wealth of knowledge and communication. There was never a time I felt like I was in a cattle call, they truly made me feel my time and Buttons health was their priority!
They never pushed any «extras» on me, and sent me home with physical therapy suggestions, knowing I didn’t have the expenses to pay for that on top of the 2 surgeries.
The only downsides–
I never got to speak to the doctor on the phone, I had to always go through someone else.
Also the surgery consultant is only there M-​F 9 – 3, which isn’t super convenient, however you can leave her a message and she’s pretty good about getting back to you the next business day.

I’m giving this place five stars after one visit simply for the care and compassion my dog and I received. The vet we saw was Dr. Amanda stamper.
We are visiting family for the holidays and my 6 year old Yorkie developed serious breathing problems. He was taken back immediately for care. The doctor we saw was excellent. She took the time to explain his situation to me, and even my husband over the phone. She did her best to provide us with all relevant information and possible options, but didn’t provide us with any false hope – which I appreciated. We took our dog back to our inlaws where he passed away the next morning.
Now, did I like paying 500 $ for them to tell me my dog was going to die… Hell no, but I imagine that the doctor we saw has little to do with pricing.

I rarely give anyplace five stars on just one visit but our experience here was just that good.
Our little girl kitty was experiencing urinary distress in the middle of the night, and no one was going to get any sleep unless she got some relief. We crated her up and headed to Blue Pearl. The receptionist was friendly and compassionate and our kitty got right in to see a doctor. Fifteen minutes later we were on our way home with antibiotics and pain meds and at a price that was lower than we expected. The vet we saw was very kind and informative and was a great comfort to all of us.

I drove from Lincoln, NE to visit with Dr. Cellio, and it was such a wonderful experience, I looked over at the apartment complex next door thinking I ought to move there to be close by.
I have a snarling little cur of a rescue dog, (a corgi) and he got down on the floor with her, and she came to him for pets, and he observed her walking. She loved him. I suspected that she had Degenerative Myelopathy because her back end was going out on her, but she didn’t have any pain. Only one other vet in Lincoln (Dr Carol Pitts) agreed with me. Most told me corgis didn’t get DM, which I knew to be wrong. All you have to do is Google it. But the GREAT thing about Dr Pitts (one of them) is that she sends you on to specialists if she doesn’t know the answer. She also listens to me – kind of rare, as I am a know it all blowhard.
At any rate, Dr Cellio (also a great listener) had me send for an easy DM genetic test. I chose the Orthopedic Foundation for Animals in Columbia, MO. Results came back that DM was likely. Dr. Cellio let me know that she will probably need a wheelchair, but she won’t be incontinent or in pain, and it likely won’t kill her. Dr. Cellio did cost $ 100ish dollars to see, but he did not push expensive tests or drugs that wouldn’t have helped, in her case (such as X-​Rays). He just prescribed a generic med that I could get at any pharmacy.
I may try to make it down to KC yearly for her check-​up. He is well worth the trip. The staff was great as well. One even sat with her while I went back out to the car for something. I cannot recommend them highly enough.

I rushed my puppy in for ingesting rat poison. They were very quick to act and very caring. There was sometime that went by with no update, however, their receptionist was very on top of things and realized that we hadn’t heard anything. She took the initiative to get us an update so we weren’t sitting there wondering. She was very upbeat and positive which I found helpful in a very stressful situation.
They were upfront with cost and very honest. My bill was not a penny more than they said.
Giving the severity of my situation, the vet was very honest with feeling comfortable enough to send him home and not wanting to waste my money by keeping him because she felt he was well enough. I honestly feel had it not been for their quick action that my dog would not be completely normal. He showed no signs of poisoning before or after his treatment!
I am very impressed with their level of care and fully believe that it was worth the cost.
For the record, I wasn’t upset about my wait at all because I feel that they were doing their job. If it took time, than that was fine. I just appreciate their sincerity and approach to his care!

I’m giving 5 stars for very compassionate and wonderful service on one of the saddest days our our lives.
Our much loved rescue dog of 16 years had reached the end of her days and it was time to bid her a tearful goodbye. Our regular vet was going to charge us over $ 250, and our last experience wasn’t so great, so we decided to look around. For less than $ 200 we were able to bring her in and they took care of all the arrangements. Since they are open 24 hours a day, we could come when WE wanted to, an important consideration for such a sensitive visit. There were several times we almost came, but couldn’t bring ourselves to… I was glad not to have to make and cancel appointments. When we were finally ready the staff was excellent. Megan at the front desk, the techs who assisted and Dr. Ferris were all kind and patient and we felt very supported through the euthanasia process. Our dog simply fell asleep and it was as peaceful as we could have hoped for. Thank you.

(unfortunately) We had to come here after one of our fur family got under foot and ended up with a broken leg. We still have 6 more weeks of recovery, so this review might be a bit premature (but that’s what review edit is for, right?!)
Our dog had to have a plate put into his broken leg for recovery. The surgeon, Dr. Millard. did an amazing job, as far as we can tell anyway. She is very kind, gentle and knowledgeable. The incision looked beautiful and our dog was able to use his leg almost immediately, albeit limited to allow for healing.
ALL of the staff has always been very kind, friendly and informative. We’ve always been able to ask questions and have been treated with respect.

Unfortunately we had to take our dog in after she got a bad reaction to poison ivy. The staff was not only super nice, but also very knowledgeable and professional. The place is pretty pleasant, too. Overall a hundred percent better than VCA (where the staff is very unfriendly and the place is depressing).
Though I hope we will never have to visit them in an emergency again, I would recommend them to others if in need. Thank you for taking care of our baby.

My dog was attacked by an off-​leash pit bull. It was an extremely traumatizing experience, and everyone at Blue Pearl was kind, compassionate, professional, capable, and took the time to communicate with me fully and with respect for the emotional state that I was in. The Overland Park location is nicer than many «humans only» emergency rooms and health clinics that I’ve seen, in terms of having all the hallmarks of a well-​managed hospital — everything clean, recent/​new technology and resources, a networked healthcare management platform that connects the medical to the front office, digital X-​rays that can be copied to CD-​ROM for you right on the spot to share with your pet’s primary care doctor, all of the vet techs were friendly and brisk and taking care of business efficiently and professionally (we had Bridget and Casi), and Dr. Acker put me at ease while also being very upfront and professional about the potential complications and their solutions, should they come to pass. I appreciated that she didn’t sugarcoat anything while also conveying a sense of «these are things that may happen, and they can be handled» with respect to the manageability of anything that might happen during recovery. I wish more doctors talked like she does — honest, direct, straightforward about scary stuff — but not at all callous (or its opposite). This place is fantastic. I wish we had one right here in Lawrence, the only really bad part of that experience was trying to keep myself together on the drive from here to Overland Park. Longest half hour of my life.

This place is pretty great. It’s full of intelligent, compassionate people. The place specializes in treating animals in emergency situations ²⁴⁄₇. It’s not really run like a regular vet’s office and it kind of reminds me of an emergency room for animals.
I brought my dog here (the overland park location) and was immediately asked permission to administer pain meds before they even began the process of looking at the wound. This was such a good sign to me. I’ve seen dogs being prodded at by vets before and it is always traumatizing for both the animals and me. Watching a vet try to mess with something extremely painful while an animal cries used to be the norm and still is in some places.
After the pain meds had kicked in, they looked at the wound and were very knowledgeable about treatment options and ideas and kept me updated throughout the procedure. After the procedure was over, three people talked to me. Both the vet and an assistant told me what they had done, and explained why. The vet was super smart and I completely felt like she had made the right decisions. I got after care instructions from another vet and she was very thorough and helpful. They had a lot of compassion for all the animals pain and minimized discomfort. Not all vets do that. It was expensive but it was an emergency situation in the middle of the night, at an emergency vet, so I expected that.

Love that this is available in our area. I hate that I have been here several times with several of my dogs. The last time, last weekend was the scariest of all. We thought we were losing our chihuahua papillon baby. The staff gave us price options & let us know what different kinds of things they could do at that moment. Unfortunately the treatment didn’t do much at that time & my dog had to stay at his regular vet overnight once Monday came. But I believe blue pearl paid a part in saving my baby! Thank you!

Wonderful place, wonderful people. Took our dog here after making 4 trips to the other hospital in mission with no diagnosis. Blue pearl has specialists who deal with eye and dermatology. They kept our guy overnight and we had a diagnosis and a plan the next morning. They are really amazing, and they seem like they all work together to decide the best possible course of action for your pet.

Blue Pearl is obviously an expert in the care of animals. However, you have to ask yourself how far you’re willing to go to save your animal. My dog has cancer and my regular vet sent me here for an opinion about having it treated. My vet warned me upfront that it was very expensive. I want to stress that I love my animals as much as the next person. My english bulldog sleeps right between my husband and I. However, he’s 8 years old and now has cancer. Blue Pearl wanted $ 1500 worth of testing to determine the next course of action (including a CT scan and bloodwork). This would not include what would be after that, likely radiation or something? Roughly estimated at $ 2,000+ for that. You’re talking north of $ 4,000 to add maybe a year to my dog’s life. At the end of the consultation, I decided that the best choice was to keep my dog pain free until it was time to put him down. However, I appreciate that something like Blue Pearl exists for those who wish to utilize the latest technology and have the cash to do so.

Had to use the after-​hours services here for something that wasn’t life-​threatening for my cat, but was obviously causing her a great deal of discomfort & I just didn’t know what to do. The people here were friendly & helpful, genuinely interested in my pet’s well-​being (duh, you don’t go into veterinary medicine unless you love animals,) and resolved the matter quickly. The tech very kindly explained what kind of follow-​up care might be needed, how to watch for signs of infection, etc. She also noted that, because this is a specialty & emergency clinic, it might be more appropriate (and quite a bit less expensive) to follow up with a general vet. I appreciated her kindness not just to my cat, but to my pocketbook as well.
Best, they didn’t charge me for the office visit, since my cat never actually saw the vet — only the tech. I imagined an after-​hours visit would get expensive, but one can hardly accuse them of padding my bill needlessly!
Highest recommendation.

This is probably the toughest review I have ever had to write. Blue Pearl isn’t my regular vet clinic, but they are the only one that’s open 24 hours in the area.
In December of 2013 I had to make the difficult decision to let my dog KC, who had been by my side for 14.5 years, pass on. Cancer was ravaging her body and it was simply time to give her the relief she had earned by being the best dog I’ve ever owned.
When I came into Blue Pearl and told the staff of my request, the immediately got me to a private room, so I wouldn’t have to sit in the main waiting room with all eyes on my, tears running down my face, and my sick girl.
The staff was incredibly sweet and kind, even making the part where I had to shell out $ 200 for them to kill my dog, an honestly pleasant experience all things considering.
The doctor told me everything that was going to happen and then let me hold my sweet KC as she took her last breaths and crossed the rainbow bridge where I believe she will be waiting for me when it’s my turn. I was allowed to take as much time with her before letting her go to have her remains disposed of (in a manner I chose). They were very careful to take care of here and be sweet and gingerly with her, even after her death.
I can’t imagine going through this horrible experience in a better way. So I commend the staff at Blue Pearl for taking care of me and more importantly, my dog KC. May she rest in peace.

I went to Blue Pearl for a second opinion when we found a 2 inch x 2 inch lump in my dog. My doctor had suggested we remove the lump as soon as possible. Since Blue Pearl had an oncologist I wanted to get her opinion. Since she had a very different suggestion from my first doctor, I ended up getting a third and fourth opinion. The three other doctors encouraged me to have the tumor removed. The Blue Pearl doctor suggested I have tests to see if it was a disease carried by ticks. (Even though she admitted there was a large tumor in him.) The only discussion about addressing the tumor was to just wait and see what happens. Instead, she requested $ 400 of additional blood work and tick panel antech tests. She later called to say the tests were inclusive and suggested I do it again in about three weeks. In the meantime, I went ahead and had the tumor removed. Unfortunately, it was already pre-​cancerous. If we would have waited, it would have only given the tumor more time to spread. Bottom line, I felt Blue Pearl was performing unnecessary tests to generate revenue instead of just providing a second opinion. I have a $ 607 bill and a very negative impression of Blue Pearl. Thankfully, I didn’t listen to their expert.

My cat had a rare nerve sheath tumor that had been removed twice before by my regular vet and started to grow super fast. My regular vet said that she would likely die from this cancer, but it was worth seeing what the specialists at Blue Pearl had to say. We took her in, she saw Dr Tuttle, and he said he felt confident about doing a surgery that would be curative. Two weeks later, we brought her in for surgery and the tumor had grown a great deal. Dr Tuttle called to say that based on the growth, he wasn’t as confident as he originally had been, and asked if we still wanted to do the surgery. We said yes, because a small chance was better than nothing. After the surgery, he called to say that it was really successful and he was able to get wide margins on the tumor, and was hopeful that the surgery may have cured the cancer. Dr Tuttle was super great throughout the whole ordeal, and was helpful and kind and has a great bedside manner for humans and cats. After the surgery, my cat had to stay overnight for monitoring, and the vet techs were so nice. I called several times, and they gave me a detailed report of how my lady was doing, if she peed/​pooed, and they gave her pets on her face and chin (her favorite!) and were super sweet. Dr Tuttle and everyone there has been super nice and patient with me and all my questions, and the fact that he called me to say that the surgery might not be as successful as we had hoped shows that he really cares about the animals and isn’t just in it for the money, as some reviews had implied. The surgery was expensive, but they were way below their estimate, and they are board certified surgeons there, you pay a little extra for specialists, human or domesticated mammal. I had a great experience, and I am so so thankful that I get to have my kitty around longer thanks to their awesome staff.

I have had to use the emergency clinic here a couple of times. And both times I feel I got the best care possible for my dogs. They also are very thorough on explaining what is going on and will answer any and all questions patiently.
I have a senior boxer that also sees Dr Christianson, a cardiologist, through Blue Pearl. Again I feel that my boy is getting the best care possible, and all my questions are answered and done so in a way I can understand what is going on. With the help of proper medication, my boy’s heart is now beating well within the normal parameters.
I have and will continue to recommend Blue Pearl to anyone!