IL Giardino

San Juan, Puerto Rico

2.1

Closed now

20 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 787-724-8120
Website:
www.caribehilton.com
Address:
Hotel Caribe Hilton Primer Nimel, San Juan, Puerto Rico, 00901
Nearby public transportation stops & stations:
1.7 miExpreso a Sagrado Corazón
1.7 mi1
1.7 mi2
Categories:
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Bussiness info

Takes Reservations
Yes
Delivery
No
Take-out
Yes
Accepts Credit Cards
Yes
Bike Parking
No
Good for Kids
Yes
Good for Groups
Yes
Attire
Casual
Noise Level
Loud
Alcohol
Full Bar
Outdoor Seating
No
Wi-Fi
No
Has TV
Yes
Waiter Service
No
Caters
No

Today

Today 6:30 am – 11:00 am
12:00 pm – 3:00 pm
5:00 pm – 11:00 pm
Closed now
Local time (San Juan) 00:37 Saturday, 21 June 2025

Business hours

Monday 6:30 am – 11:00 am
12:00 pm – 3:00 pm
5:00 pm – 11:00 pm
Tuesday 6:30 am – 11:00 am
12:00 pm – 3:00 pm
5:00 pm – 11:00 pm
Wednesday 6:30 am – 11:00 am
12:00 pm – 3:00 pm
5:00 pm – 11:00 pm
Thursday 6:30 am – 11:00 am
12:00 pm – 3:00 pm
5:00 pm – 11:00 pm
Friday 6:30 am – 11:00 am
12:00 pm – 3:00 pm
5:00 pm – 11:00 pm
Saturday 6:30 am – 11:00 am
12:00 pm – 3:00 pm
5:00 pm – 11:00 pm
Sunday –

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Nearby

Near this location:
380
ft
Cafeteria Tropical
Calle los Rosales S/N
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ft
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1 San Geronimo Street Caribe Hilton
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ft
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Av Juan Ponce De León
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Fogo de Chão Brazilian Steakhouse
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570
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Morton’s The Steakhouse
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20 reviews of IL Giardino

No registration required
Place rating: 1
Auburndale, MA
FYI: Restaurant tries to suppress negative reviews from showing up so if you leave a bad review you may need to leave it more than once!
Currently staying at the hotel and decided to try this restaurant. $ 133 for 2 adults and 2 kids and had better fast food at the airport last night. Bruchetta was made with a soft soggy bread. 2 glasses of wine (first thing we ordered) didn’t come until halfway through the meal. When we notified the waitor still took another 15 minutes to arrive and with no apology that he forgot them. I ordered the chicken piccata which was edible, came with cold crusty mashed potatoes and frozen warmed carrots and broccoli. My wife got the salmon which also is best described as edible and came with the exact same cold crusty potatoes and thawed frozen vegetables. One of my daughter’s got chicken nuggets which also appeared to be warmed frozen food with some fries ($ 10). My other daughter got a cheeseburger which was probably the best thing this wantabe Italian restaurant served. Overall, awful overpriced food with poor service. Do yourself a favor and try anywhere else. You will only be disappointed at this place.
Place rating: 2
Chicago, IL
We had breakfast here since we stayed at Caribe! For the price of continental breakfast, this was just hopeless. Overpriced with no variety of food. To have eggs pr meat, you need to upgrade. I’d refrain to visit here for breakfast for sure. The staff was helpful but not the food.
Place rating: 1
Venice, CA
Is there an option for less stars? This is THE WORST restaurant I’ve been to in a long time! The food presentation was awful, my food tasted as though it came out of a can, the service was unapologetic and terrible. I was embarrassed to bring my family here, because I have stayed at the Hilton before, please, caribe Hilton, do not relate yourself to this place, is TERRIBLE!!!
Place rating: 1
New York, NY
The single star is for the well-​meaning server but that’s where it ends. The pasta sauce tastes like it had ketchup in it, the meatballs were edible but greasy. The seriously over-​salted cream of broccoli soup was a weird neon color indicative of food coloring and did not really taste like broccoli. It was all a horror. If you take Italian food seriously you should steer clear of this travesty.
Place rating: 2
Colonie, NY
We came here in a large group and we were the only ones in the restaurant. The service was terrible, it took us a half hour to get drinks and another half hour for bread. A table came in after us and was already on their dessert by the time we got bread. Hour long wait for very mediocre food. Italian food in puerto rico? What did I expect? I ordered the lasagna and it was a pathetic square of melted cheese and the mozz sticks tasted fresh out of the freezer. The décor and ambiance was cute, but it was noisy and everything echoed almost like a cafeteria. The best part of my meal was the diet coke. I would not return here.
Place rating: 2
Monongahela, PA
The food is very expensive for the quality of the food you are getting. It’s not very good at all, the food I got was something that tasted like a frozen dinner. I do not recommend this place.
Place rating: 2
Chicago, IL
Service is a big issue. Stated we had a wheat allergy asked if eggplant was breaded (in both English and Spanish) assured it was not; eggplant was breaded. We then were sure to reiterate the allergy to the server and were told they had gluten free penne pasta, which we ordered. They served us with regular pasta. Had to send it back; the server seemed annoyed and not to understand the issue.
Place rating: 1
Toa Baja, Puerto Rico
Dont order de fillete mignon, you going to be desapointed. First dont look like a mignon. Second have no taste and they dont know how to cook it. The pasta dish its not that good. Its very $$$$.
Place rating: 5
Bothell, WA
This restaurant has some bad reviews on here, and I don’t understand why. We almost didn’t go here but decided to take a chance, and I am glad we did. Great service by the entire staff, and the food was absolutely delicious! It is reasonably priced, especially for resort hotel food. I had a pizza that was awesome, and my girlfriend had a delicious spaghetti carbonara. We would absolutely eat here again. GREAT food and GREAT service.
Place rating: 1
San Diego, CA
Undercooked, overpriced… we knew we would be priced gauged as this restaurant was in the Hilton Caribe, however we where tired from traveling and just wanted something easy… our mistake. Charged us for bottled water and bread. My chicken fettuccine was undercooked, but the flavor was ok. Service was good however due to prices and quality of food, we wouldn’t eat here again.
Place rating: 4
Stow, MA
After reading the reviews I did not expect much, but it was late and we were hungry. I was very pleasantly surprised! Service was wonderful, and the food — while not the best I’ve ever had — was definitely enjoyable! Yes, a little expensive, but we’re in a resort area so this is not unusual. I’d suggest not passing this by if you have a hankering for some good italian food!
Place rating: 1
Jackson, MS
We expected the resort prices, and the food was average at best (we had gnocchi and cheese ravioli), but the service was the worst we have had on the island.
Place rating: 2
Lake Elsinore, CA
I came here for with family twice this week — out of necessity.
Food that fills you up, but not much more. It’s also VERY expensive for the price.
The Spaghetti Frutti di Mare ran me 40 $, but it had some good taste. Alfredo with seafood? Yum. To its benefit, there was half a lobster tail in it…
Service is alright. Ambience in the non-​bar half of the restaurant is almost cafeteria-​like.
Place rating: 2
Minneapolis, MN
Very very expensive for average quality. We are staying in the hotel so we decided to try it out– would not go back. Our wait staff was very friendly but spoke minimal English so communicating was slightly difficult.
The pasta was average– but not worth $ 22-​$ 40 a plate. The wine I had (Pino Grigio) tasted like the bottle had been open for days!
Overall, the price is far too high for such an average to low quality!
Place rating: 2
Suffolk, VA
This restaurant is inside the Caribe Hilton complex.
We only ate breakfast using Hilton Honors (HH) coupons. With the coupon the continental breakfast was complimentary. It consisted of pineapple, watermelon, cantalope, (premade) waffles, toast, pastries, two choices of cold cereal and vending machine coffee. The same breakfast was $ 12 without a HH coupon.
You can use the HH coupon plus $ 9 to order a hot breakfast of eggs made to order. The hot breakfast without a coupon is…$ 18?
The young staff is friendly enough.
Eating here is one of the less expensive choices inside the Caribe Hilton complex. But the fruit and toast continental breakfast gets old quickly and upgrading is not a good value.
See my other reviews for nearby eats.
Place rating: 1
New York, NY
Nope. $ 23 for a pizza that was literally swimming in grease. I had heartburn before I even tried it. My dad said, «if a fly landed on it, it would slip and break its leg.» The service was okay, they were really nice but didn’t ask once how it was. If the price matched the quality I wouldn’t complain (or if the price included some Tums/​healthcare coverage for indigestion complications). My dad and I had fun coming up with all the jokes for bad food but that was the only good thing that came out of it. And the wine was boring.
Place rating: 2
Houston, TX
Yuck. Went on Valentine’s Day thinking we’d have a lovely Italian meal. Was told there was half an hour wait (though there were seats and upon our return, those same seats remained). We ordered the lobster and crab ravioli and the veal marsala. They were just gross. Nothing special, tasted straight off the Sysco truck and were each like $ 30 and $ 36 for these small plates of yuck. Are you KIDDING me?! I was happy to fork out for a tasty meal, but this wasn’t it. Best part of the meal was the Hershey’s nuggets they gave us with our check. I would never come here again. $ 100 and just gross. Boooooo
Place rating: 3
Astoria, Queens, NY
Went to Il Giardino for a late night dinner at caribe hilton. We wanted to share two dishes among four people and they were really accommodating. Got the chicken with mushrooms which was pretty good, and the spaghetti, which was good too. I was just disappointed because before our meals, the butter they brought out for us wasn’t fresh… didn’t like that at all. It was all gooey and melted. But anyway, the ambiance is casual chic but there is no view. It was empty when we went. Food was good but nothing blew me away. I’d pick Palmeras (right next door) over Il Giardino.
Place rating: 4
Reno, NV
Good pizza, a little greasy, huge chicken wings that were really good.
Place rating: 3
Ventura, CA
Pretty good continental breakfast, hot breakfast option for additional $ 7 but only one plate of scrambled eggs, meat choice, French toast, and some other misc options. The place is usually packed for the free breakfast, which makes it a bit too cafeteria like. Good waffles by the way.