W Hong Kong

This is by far the best W Hotel I have stayed at. Everything was great from the food to the décor… this place deserves two thumbs up.
Service: This hotel has amazing service and what you expect for a five star property.
Décor: The décor was kitchy and fun (took me a minute to find the elevator button on my floor since it was set in a photo frame). Everywhere you looked there was something to see between the décor and the view. I thought the do not disturb button that lit up the book prop outside your door was fun. Most of all I loved the room. The bathroom, toiletries and amenities (including a phone so you can make local calls and have Wifi while exploring the city), tv while sitting in the bath tub were amazing.
If you want to eat outside the hotel there are a few options being next to a mall including Joel Robuchon.

Great location in Kowloon. Close to a lot of financial buildings and a quick cab to fun expat places like Soho and LKF. Friendly and helpful staff made my first trip to Hong Kong convenient and fun.

Love this hotel! Below this hotel is a mall, that connects to subway station and Airport Express station! You can check in and get to the airport within 30 minutes! It is super convenient, as long as you have an octopus card, you are pretty much set !! The rooms are clean, the staff are friendly and they speak Cantonese, mandarin and English! The views from the pool are amazing !! The hotel is supplied with Bliss products. There’s also an iPhone charger by the bed with the speakers! I was supplied with a phone that allows me to tether and access to Hong Kong phone calls!
Location: 5 star
Staff: 5 star
Cleanliness: 5 star
I loved it !

Friends stayed next door and we had a chance to visit the W, very nice interior and service!

One of the best hotel experiences. Only stayed here for one night but upgraded to a the fantastic suite and it was amazing! floor to ceiling windows in the bathroom, bedroom and living room. The staff is remarkably nice and goes over and beyond. I was celebrating my birthday and they gave me two free drinks and a nice plaque with some sweets on top. The location is perfect. Right upstairs from the Kowloon metro stop. The location inside the mall is also an added bonus. Their breakfast is just amazing, a ton of options even gluten free and sushi. I will definitely return to this hotel if I’m ever in the area.

My favorite W in the chain and I’ve been to a lot of them. Rooms are great, very clean and modern, very quiet. Views of the harbor are amazing. Woobar downstairs has some great wines. Airport train is right downstairs, connected mall is very high-​end and has everything you could need. There is a Three-​Sixty store in the mall that is a great upscale grocery store if you need to provision. iPhone works as a key to your room, no need for traditional door keys, very progressive. Service at every level is fantastic, from the people that check you in, that clean your room, that get you a taxi, all friendly and efficient. Everyone at the hotel makes eye contact and says hello, very nice.
It’s modern but not cold or stuffy, they have a «wood» theme throughout that is tasteful. I prefer this kind of modern hotel over something boring (but nice) like the Ritz. Those rooms do nothing for me, they are just for an older crowd. The W is like having a nice flat.
It’s not an inexpensive place to stay or eat or get laundry done, but it’s a first-​class hotel from beginning to end. I’ve been here twice in the last two week for week-​long stays and again for 11 days a few months ago and it’s my first choice next time I’m in HK too.

What a great hotel! Very modern. Very clean. Convenient to the airport. Near shopping and public transportation. Excellent.

I absolutely love this hotel! One of my favorite hotels in the world! I travel a lot, and this is one of the best! I’m a fan of SPG and The W! I’ve stayed at a few of their W properties and this spot is one of my favorites.
I’d like to use the analogy of The W being like Apple. They’re swanky, modern, stylish, sexy, fun, and entertaining. They carefully think out the customer’s experience. I love how The W has thought of anything and everything, and they’ve learned to package all of it so nicely. Sooooo nice that they are able to have a store downstairs to sell some of this «cute» stuff.
Below are some reasons why I love this specific property:
+ clean and comfortable
+ easy to get to off the highway when crossing the China-​HK border
+ convenient location to the Elements mall and the Metro station. You can check in your bag and your flight at the train station. The station is walking distance, right below the W.
+ my company has a corporate rate that includes breakfast buffet and Internet
+ buffet has one of the best selections, including fresh juices!
+ pool with a view
+ pool parties and all kinds of parties (should you decide you want to)
+ BLISS products and a BLISS spa (which I’ve gone to a couple of times for a massage. Massage is good, but not cheap. If you want to treat yourself, I highly recommend it. It was super relaxing at the end of a tough work week)
+ the staff is extremely helpful and nice
+ aesthetically beautiful and modern décor
I would say the only annoying thing is that it’s in Kowloon. You have to take the metro or cab to go to HK Island, which is where it’s cracking! However, all the pluses make it worthwhile to stay this far. I usually stay at the Sheraton if there’s no availability. The W is far better than the Sheraton property which is much older, and more traditional. This is my first choice when in HK!

This is a review specifically for the Kitchen restaurant’s Sunday Brunch:
Free flow Perrier-​Jouet Champagne, Bloody Marys (with a great spiced salt rim) are almost worth the 798 HKD price tag… but wait there is more! Halved lobsters, fresh steamed crab, oysters and a decadent selection of sliced meats, cheeses and fondue remind me of a Las Vegas style buffet right here in HK (no need for the ferry to Macau!). True, some would say this is far too much food– but as a very wise man once told me «you can always say yes to another excess». One thing to note, don’t take any epileptic on the lift as they will likely have a seizure!

First and foremost, thanks to SPG for allowing me to use my points on such a fine establishment. The W Hotel is conveniently located on the Kowloon side just minutes away from the MTR and the airport express. Ahead of my trip, I expressed to the manager at the W Hotel that I had an early flight into HK and wanted to check-​in early. Despite not being able to check-​in, they were nice enough to let me use their Bliss Spa to freshen up after a long 16 hr flight from NYC.
Oh, did I mention they were nice enough to upgrade our room? This is why I choose SPG any day.

My family and I love staying at the W each time we are in Hong Kong. This has been our «go-​to» hotel the last 3 trips and we usually stay for more than a week at a time. Not only is the hotel very modern and well designed, the rooms are very spacious (for Asia standard) and the staff here is exceptionally great! Some of them even remembered us from our prior trips which are usually a year apart.
Sammy in particular is a total sweetheart, she always took care of us, checked in with us several times during each stay, and provided us with excellent food recommendations, often times even making reservations for us. W is very fortunate to have her on their team, it’s always a pleasure staying here and catching up with her!
Hubby and I also love visiting the pool when we are here, excellent view of HK and nice snack bar for us to pick up food from. They often host parties up here for their guests as well. Lots of amenities that they offer their hotel guests… you seriously don’t have to step foot outside (especially on hot humid days) if you are feeling lazy and don’t want to leave the hotel. Sing Yin, their Cantonese restaurant downstairs is pretty good for dim sum too.
Location is great and another key reason why we love staying here. You’re not in the heart of all the hustle and bustle traffic but everything is still conveniently located. They also have a great hotel shuttle service that takes you to the prime shopping areas in TST. The drivers are always so nice and polite too, always helping me with my bags and covering me from the rain with umbrellas. I believe they come once every 30 mins but you should call from your room, letting them know you need to use a driver. W is also connected to the Elements which have great shops + restaurant with MTR downstairs. There is also a checkin counter at this MTR station to the airport. The amenities and service provided here is great and well worth the price for each stay!

Beautifully designed hotel.
The main draw of the hotel are the additional shops here. Bliss spa for all your spa needs, «The Kitchen» has, by far, the best boozy brunch with all you can eat seafood, and a beautiful swimming pool.
They are also situated right by the «Elements Mall» with their high end shops.
I haven’t personally stayed at the W, but the design and ambience would make me want to.

We stayed here for two nights over the New Year and had an excellent stay. The hotel is conveniently located by the MTR and next to the Elements Shopping Mall, with limitless food and shopping option.
The service for their SPG members are superb.
Sammy, the SPG specialist went above and beyond to ensure that our stay was wonderful. She contacted us before our arrival to note our preferences. One of our rooms got upgraded to an unobstructed harbor view. The room amenities were fantastic. For such a busy hotel, the rooms were super quiet.
We had a great time and if we were to return to HK this would be our top choice.

The room: Clean, comfortable, harbor view. Beautifully decorated with soft hues and butterflies. The bathtub is large and has a small TV in the wall so I could not resist.
The lobby bar: Great views, busy with people, buy-​one-​get-​one happy hour. The only issue is that, after being seated by a host, I waited 20 minutes before someone came by to take my order.
The game changer: My visit in Hong Kong was only a couple of days, so I did not plan to get a local SIM for my phone. The «Handy» cell phone provided in my room at no extra charge. It was a smartphone (same size as my iPhone 6) that allowed me to make local calls, use map features, take photos, check email, and update Facebook among other things. Added exponentially to the experience.
Looking forward to coming back to W Hong Kong!

certainly the best starwood option in HK, even though been around for a long time, they maintain it well. Sheraton is older even for platinum, and le meridien is far in cyberport. gym has an amazing view. easy connection to elements mall. lost of construction around going towards Austin station. am breakfast is pretty good.