Willow Lash Labs

I no longer recommend Willow Lash Lab’s Services any longer. I had a bad reaction to the lash glue Willow uses. My eye lids were red, puffy, very itchy and I had a yellowish crust forming at the base of my lashes. I called Willow immediately and she could not even see me for 3 weeks! When I did see her she chided me for having «dirty» lashes and that was her only «advice». I ended up at the eye doctor who diagnosed me with a bad case of blepharitis (inflammation of the eye lid) due to an allergic reaction to the glue Willow used on me. The «dirty» lashes Was the crust formed from the blepharitis. I did not have dirty lashes I had a serious eye condition. The doctor told me the glues used are toxic to the eyes. I spent $ 240 on the eye doctor and medications. Willow should have known it was blepharitis or at the very least a bad reaction to the glue.
Willow also has a very stict rule that if you are one day over 3 weeks she forces you to undergo a complete removal and application of a new full set of lashes for a whopping cost of about $ 250. She is so booked it can be very difficult to get in in the 3 week window. Last year she went on vacation and wouldn’t be back in time for my 3 week fill. It was ONLY 3 extra days over 3 weeks and she refused to do a fill insisting I must do a new set. I was a good loyal customer and asked her if she would do the fill as it was her vacation that caused the timing issue and it was a mere 3 days over. She refused. I fired her. She obviously doesn’t care about repeat loyal customers.
After researching and shopping around I discovered Willow is charging enormous prices for her services. I found a much more professional spa like lash salon far cheaper and no ridiculous 3 week rule. I am also no longer having a reaction to the glue. Willow rents a tiny cramped room in a crappy low end hair salon. Not relaxing or spa like to say the least. I am very happy I left Willow Lash Labs.

Im so happy to have finally found the best lash tech in Vancouver. Not only is she totally skilled at what she does, and your extensions will always look amazing but shes knowledgeable and will explain to u all the different options she has and what she thinks will work best with your lashes as to never put any strain on them or ruin them. She is certified by 2 of the best lash schools in the world (which is a total must) and she continues to get educated to stay up to date and with the times. After bouncing from one lash tech to the next and never being 100% satisfied. Even when i was, it only lasted a few times and then my lashes wouldnt look as good as the first couple times, or they would start falling out immediately and be almost be non existent within one week. Or the worst was when this one place had absolutely ruined my own lashes and i had to give extensions a break just to get my own lashes healthy again. With Willow, ive been seeing her for approximately 8 months now and have never been disappointed. Her Russian Volume technique is spectacular and the way she’s able to fan out the extensions and give u fluffy, beautiful lashes everytime, is amazing. I have found my lash tech and im never going anywhere else. Three of my girlfriends go see her too and are just in love with their extensions like i am

I’ve been going to Willow for at least. 7 – 8 months now. I must say her work always leaves me feeling beautiful! I’ve gotten MANY compliments on them and I don’t even remember what I look like without them anymore! She is accommodating to her clients and does the lash style that they like. I always go with the classic and sometimes. people even think they’re my real lashes! That’s how natural she can make them look!
One day if I decide to be brave and go more dramatic, I would definitely leave myself in the hands of Willow.
Also, when she does my lashes, she talks to me (and is really funny) if i’m feeling talkative. but she also just knows when to just let me lay there and practically fall asleep. I always feel like i’m going to a spa when I see her.
If you are ever wondering whether you should take the leap and get your lashes done, just do it with willow. cause for sure you won’t regret it!!!

Willow is amazing at eyelash extensions. Her technique is flawless and I’ve had multiply eyelash extensions before but none that have compared to this. I got the vavavroom lashes and I have to say I’ve never gotten so many compliments about my lashes. I’m a hairstylist and with such a busy schedule sometimes you forget about yourself. I’m so glad I’ve found willow. Definitely you won’t be disappointed with the service and end results. Absolutely recommended.

I don’t know what it is, but probably since she’s gotten really busy, she doesn’t seem to care at all about the customer service aspect of her business. She’s been nothing but UNaccommodating and UNresponsive and just doesn’t seem to care to keep clients because I guess new ones will always come along. So she’s definitely lost me and my referrals as customers and will continue to lose many more with that attitude.

This is the first time I’ve ever gotten lashes done, and I have to say that Willow did an amazing job. She took her time to get everything right, and the atmosphere was so relaxing that I almost fell asleep! That being said, the appointment started 15 – 20 minutes late, so you might not want to try to go in before work!

Ive been to many different eyelash extensions places, and I can definitely say that ill be staying with Willow from now on.
Theres nothing wrong about other lash labs; they give me extensions that are nice, but they don’t have as big of a wow factor. So I’ve never really found one that I was sold on to keep going back and back, seeing that extensions aren’t exactly the cheapest things out there.
I like my extensions long and with lots of volume, and Willow is able to give me exactly what I ask for each time.
I can tell just by looking at my lashes that she really tries to give me that volume I want and the length is always perfect for what I like (more dramatic). Also, I find that in the past my lashes fell faster whereas now I don’t have to worry about them falling all the time unless I’m super brutal with them Lol.
The extensions look so great I save so much time on the makeup part. Just wake up feeling good to go!
Also, willow is always accommodating to my random text messages for a fill, and now that she’s got a online booking system, it’ll be convenient for anyone to book a time.
Also, I find that the pricing is lower than the ones that I’ve been to before. I usually get the 2D (?) lash extensions that have 2 or 3 lashes on one, and the price for a fill is lower than other places I’ve seen.

I really enjoyed my first time at Willow Lash Lab. Willow is so great, taking ample time to ensure that the placement of each lash is perfect. She’s professional and we chatted about how she got started– so much passion for her work :) I really enjoyed her online booking system as well, sent me an event so I wouldn’t miss it and Willow texted me the night before to remind of my appointment.
Moreover, Willow taught me how to take care of my lashes so they would stay nice longer. Enjoying being mascara free for the next 4 weeks :)

This was my first time at willow lash labs and i have never been happier. I have been to the top places of eyelashes in downtown and still none of them met my expectations. Willow did an amazing job it looks so good and clean I love her work! So happy I found her never going anywhere else to do my eyelashes. It is so relaxing laying down in her room, she is so calming it feels so good

Willow was amazing! I am just visiting in Vancouver but have a special event next week that I was hoping to have some nice long lashes for. I decided to come here after reading the awesome reviews. She was very thorough in discussing what I wanted and did a beautiful job with my lashes! I’ll definitely come back here next time I’m in Vancouver!

This was my first time here. I have gotten extensions a few times before at a more well known lash salon, however was never truly satisfied with the result as well as their customer service.
I found Willow Las lab online and after reading the reviews decided to give it try. Willow, the owner, is absolutely amazing. She is so kind, nice, cheerful and knows her stuff!!! Also the prices are more affordable than anywhere else I have been! I got a Glamour Set for 90 $ (includes tax) and couldn’t be happier with the results, I will definitely be going back!
Thanks Willow!!!

I’ve been to MANY lash technicians in my life so I have very high standards. Let’s just say I wish Willow had come into my life a lot sooner! Amazing hours, knowledgeable, honest and extremely talented. Willow can I keep you in my pocket?

Willow is awesome! Would definitely go back and have my lashes done again when needed!

I’ve been going to Willow for eyelash extensions regularly for the past year. I had wanted to get them done for the longest time but was worried they’d look too fake, irritate my eyes or worse.
Then one day I complimented a stranger on her fabulous eyelashes and she recommended Willow. After a little more research I took the plunge and haven’t looked back! I tend to go for a more «natural» look since I am blonde and fair skinned — it looks like I just happen to have the most perfect and amazing mascara on. My hair generally grows pretty slow, so I visit the salon about every 5 weeks to get them filled in. I have never had any problems like I’ve heard about from other people (drooping, irritation, gaps etc.) and find that they are pretty easy to care for. Stick to the rules Willow gives you (don’t mess with them too much, oil free eye-​makeup only) and your beautiful long lashes will last weeks.
Another selling point for me, and why I’ve been able to maintain them, is that Willow’s prices are much more reasonable than most other eyelash salons — I like to call it «sustainable beauty» :)

After disappointing experience at another eyelash extension place, I took my time to research all of my options in Vancouver. There was few criteria that I stuck to this time while choosing the next place I’d intrust my eyes & lashes to:
1) The place had to specialize in eyelash extensions, and eyelash extensions ONLY, not as an add-​on service
2) The lash tech must have a large portfolio of lash extension pictures ranging from very natural looks to very dramatic looks
3) Must offer different lengths, curls, techniques (ranging from classic techniques to newer lash application techniques like Russian Volume) and styles
4) The appointment must be more than 1 hour long (so the technician isn’t rushed on a full set)
5) Reasonable price for full set & refills (expecting around 100+ for good quality full)
Not only does Willow Lash Labs meet all of these expectations, Willow (the owner & lash artist) totally blew me away with her quality of work and great attitude. I specified that I wanted fuller, more natural looking lashes that just verged on being dramatic, and Willow made some suggestions for options I didn’t even know existed. You can definitely tell this lady knows her lashes and loves doing what she does! Having a more thorough consultation process for a new client was a big plus for me and made me feel like the lashes would be tailored exactly to what I wanted, completely different from my previous experiences where it felt like I was just another person on the lash tech’s schedule.
Willow really took her time doing my lashes, and my full mixed set (single, 2D and 3D) took about 2 hours. I was completely relaxed, comfortable, and at home, chatting away with her almost the entire time. She was so friendly, attentive and funny that I didn’t even notice the time going by! When it was all done I was honestly blown away by the work. These are the most gorgeous extensions I’ve ever seen — just full enough to look like the lashes of someone blessed with good genetics, curved and lengthened at the outer corners just enough to accentuate my eye shape. Just wow. I know for fact that I won’t be able to find better extensions in town, especially at this price (came out to $ 120, before tip) or a more skilled, friendlier lash technician.
I know I’ll be going to Willow for all my eyelash extensions from now on, and if anyone ever compliments me on my lashes I know I’m going to be gushing about my new favorite lash place! Can’t wait for my refills in 3 weeks!