My 16 year old daughter got stuck on the 118 on her way to meet a friend in Thousand Oaks. I was at work more than an hour away and one of my co-workers recommended I call towing Thousand Oaks. I called and they assured me that they would be there in no time and then they called my daughter to make sure she was safe. Someone even stayed on the phone with her until the guy got there! The tow truck got her and her car out of there in under 30 minutes! I feel better letting my daughter drive on the streets now that I know I can count on them to be there in case anything like this happens again.