DataSafe

South San Francisco, United States

4.7

12 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 650-875-3800
Website:
www.datasafe.com
Address:
574 Eccles Ave, South San Francisco, CA, 94080
Categories:
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 7:30 am – 5:30 pm
Local time (South San Francisco) –

Business hours

Monday 7:30 am – 5:30 pm
Tuesday 7:30 am – 5:30 pm
Wednesday 7:30 am – 5:30 pm
Thursday 7:30 am – 5:30 pm
Friday 7:30 am – 5:30 pm
Saturday –
Sunday –

Description

Specialties

DataSafe is a full service records management company with services including records storage, paper shredding, document scanning & imaging, offsite media storage, data protection, online backup, tape degaussing and media destruction in the San Francisco Bay area.

History

Established in 1946.

DataSafe grew out of City Transfer and Storage Company, a moving and storage business founded in San Francisco in 1898. World War II veterans and Stanford Graduate School of Business alumni Robert Reis and Robert Bush purchased City Transfer and Storage in 1946 and pioneered the records management industry in San Francisco by establishing an off-​site records storage and retrieval service to meet the growing needs of post-​war Bay Area businesses for secure and cost efficient records storage.

As DataSafe’s services expanded, so did its facilities. In 1985 the company consolidated its administrative offices and records center in its current headquarters in South San Francisco. A new facility with a vital records center and hard copy center was opened in Newark in 2001 to better serve the needs of East Bay clients. In 2008, DataSafe ventured north to Sacramento, to provide out of area service for Bay Area clients, as well as provide extraordinary service to the Sacramento Metro area.

Meet the Business Owner

Tom R.

Business Owner

Tom Reis became President and CEO of DataSafe in 1986. He believes that records management companies should not only strive to provide a commodity, but to become an extension of their clients’ organization as well.

Tom has been on the board of the Data Processing Management Association (DPMA), a member of The Executive Committee (TEC) and the Business Advisory Council (BAC).

Tom was on the PRISM International board (Professional Records & Information Services Management) from 1991 to 1993 and coordinated the association’s publication of the first commercial record center industry rack/​shelving guidelines in the Spring of 1991. He has been a PRISM International seminar leader in several conferences on a variety of topics, including financial reporting, sales compensation plans, targeting profitable sales, succession planning, disaster recovery, and ISO 9000.

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12 reviews of DataSafe

No registration required
Place rating: 5
Pacifica, CA
What a great service based company. Everyone I spoke with was knowledgeable and friendly. And on the day they were to come there was a morning info call and then ½ hour before their arrival another call. What a relief that my old confidential files have been properly disposed of!
Place rating: 5
Fairfield, CA
After going through a nightmare with a different shred and storage company, I was hesitant to trust another company. DataSafe was able to shred all of my concerns (pun intended) about the industry and about the storage and destruction of sensitive documents. Stan Ford in particular has been the best example of what customer service and business integrity are supposed to look like. He has always been available to us for questions and continues to help us determine what our company needs in the way of shred services and storage services. The drivers are polite and quiet when they walk through the building and they arrive like clockwork every week. We are a healthcare organization and must comply with HIPAA privacy regulations to keep PHI safe. DataSafe comes through with their secure disposal system and their secure storage facilities. I highly recommend DataSafe!
Place rating: 5
Hayward, CA
Best team in the Bay Area for IT info (tapebackup, hdd, harddata). DataSafe drivers are courteous, on time, every time. Your request for tape retrieval has immediate reply (Patt & Rosa are lightning fast in their response time). Datasafe online sign in for databackup makes it extremely efficient. Highly dependable & fully trust worthy company and team members. I would 110% put my data storage for weekly offiste safe storage with DataSafe.
Place rating: 5
San Francisco, CA
The customer service at DataSafe continues to be some of the very best service that we receive from any of our vendors. I highly recommend their services. You’ll be getting a vendor that you can truly rely on!
Place rating: 5
Pacifica, CA
I used to use another company for my shredding needs but was delighted when I came across Data Safe. I can personally say that they are GREAT and I mean GREAT at customer service. They follow up, they are efficient, extremely and the young men who pick up the boxes to be shredded are always helpful and polite. I highly recommend this company. We are in the accounting and tax business and definitely need a secure disposal of sensitive documents. If you need help, speak to Patt Monderer and she will take care of all your needs.
Place rating: 5
San Francisco, CA
The company I work for has been using DataSafe services for many years. I personally worked with them for a year and a hlf and am very happy with the service. They have very good customer service. Always on time, and help you over the phone even though you could have done it yourself on line, for people like me that wouold prefer over the phone service on a website. The account manager is very responsive for any issue and will help find new solutions if needed for other related services.
Place rating: 5
San Francisco, CA
I don’t know if you are as tired of the horrid abuse also known as ‘customer service’ these days as I am. Datasafe is a shining example of how to run a company and really care about what you are doing. When you call them you invariably get an intelligent voice that will give you the help you seek. They also do what they say they are going to do (that right there is worth 4 stars). They are thorough and 100% professional.
The extra star is for the goodies — squeeze toys, a great newsletter, fun contests, referral perks.
Place rating: 5
Foster City, CA
We have used Datasafe for over 15 years and their service has been excellent. We can get any stored box back to by the next business day, if not sooner. We also use the electronic media storage services and more recently the shredding services. Datasafe has been a great business partner for us.
Place rating: 5
Berkeley, CA
My company has been using DataSafe services for many years. I personally worked with them for two and a half years now and am very happy with the service. The account manager is very responsive and customer-​focused. The service is always onetime and price is reasonable as well.
Five stars!
Place rating: 5
San Francisco, CA
I had met Robin Lombard, an Account Executive with Data Safe at San Francisco Chamber of Commerce Events. When a decision was made to clear out 20 years worth of filing. etc., she was the first one I called to organize this massive shredding project. This turned into a great experience. We must have had 50 LARGE garbage bags of paper that needed to be destroyed/​shred. An estimate for the bins was provided to us, the delivery of the bins was organized and pick-​up arranged for the next day. Just like magic 20 years of out-​dated documents were picked up and destroyed.
Robin is fabulous to work with and knows her products.
Place rating: 1
San Jose, CA
DATASAFE is a RIp Off… Stay Away
Their contracts are written to invoice you as many ways as they can. The fees for handling or destruction are so high that it makes more sense to simply ignore your inventory and keep paying for storage. This is exactly what they want you to do — just keep sending them a check. Not only that, the customer service is horrible and for a records storage company, their record keeping is almost non-​existent.
I strongly encourage you to think twice (and read the contract 3 times) before you consider them for storage.
Place rating: 5
Washington, DC
Ok ok ok… you’re reading this review (if you actually read my reviews…) thinking «Oh yes! New review from Jill K. That totally turns my Monday around!» and suddenly you are like «huh? a DATA STORAGE CENTER? why is Jill K. reviewing a DATA STORAGE CENTER?»
Well… my organization stores old files and paperwork with DataSafe, and I was extremely impressed with both the facility and personnel. We called ahead to have some of our files pulled, and when we arrived, they were waiting for us in an office. The staff was friendly and helped us locate two files that had been MIA.
Most impressively, while my coworker and I were waiting in the lobby for our bosses to finish up, the CEO walked in (we recognized him from his picture on the wall) and asked us if we were being helped. To me, that speaks volumes about a company.
I’d definitely recommend DataSafe for your document storage needs.