Gentle Giant Moving Company

My family and I moved in 2012 and I can’t believe that I forgot to do a review until I just found paperwork from the move. I was very impressed as it was a long day but the crew worked in a quick pace and they never slowed down. They were patient, extremely helpful and friendly too! This review is long overdue but I want to give credit to Glenn Griffin, Kenzo Hafoka and Pat Williams for all their assistance with the move. They were amazing! Thank you so much!

Gentle Giant just moved me from SF to the Peninsula and it was the best move I’ve ever experienced. Three super friendly, careful, efficient, lovely gentlemen showed up at my home and were simply great. Love these guys and I would definitely use them again. This is the mover you should choose!!! Thank you Jake, Mike and John.

After much searching on the Internet I decided to go with the recommendation of a friend.
Gentle Giant moved nearly 3000 pounds worth of boxes paintings and statues and some furniture from New York City to San Francisco, for somewhat under $ 8000.
From start to finish the personnel and the process were efficient, organized, professional, and friendly.
The back office, headed by Jackie Soper, kept me informed of the schedule and any details that were necessary.
The crew in New York, whose names I have misplaced, were wonderful. So was the crew in San Francisco, headed by Jim Ladio, aided by Willis & Kenzo.
The overall experience, which I was dreading, turned out to be even pleasant!
I heartily recommend Gentle Giant for any move.
Michael K.

Gentle Giant just moved us from our 6^th floor condo in San Francisco to a self storage facility in Philadelphia. We chose them because they offered a much better set-​up for a long distance move than the competition who were local companies associated with long distance van lines.
GG promised that they would handle our move continuously — it was their SF employees who completely packed and loaded our goods, their long distance hauler who drove our goods across the country and their NY employees who came to assist the hauler in unloading our goods. Because our stuff remained under their control during the entire move, all our furniture that was wrapped in our condo, stayed wrapped throughout the move. And all of the people handling our goods were Gentle Giant trained to the highest standard.
In comparison, the competition explained that they would pick up our stuff, go to a remote site where they would unwrap our furniture and hand it over to a long distance hauler from another company who would then re-​wrap our stuff and put it on his truck to haul across the country, where he would then arrange with a third company to unload our stuff…3 companies vs 1. Beware of the competition!
All of the GG employees were fantastic. Terrance, the SF move foreman, came to our place with the same crew for 2 days — one day to pack and one day to load. Lorand was the long distance hauler and also the foreman on the unload in Philadelphia. Both crews were courteous, extremely professional and worked quickly. In SF, they took excellent care when wrapping all our furniture tightly in multiple blankets — so that no surface would be exposed to bruising. In Philly, they did a great job unloading into our storage unit carefully following our plan to allow for easy access. Both crews responded great to any special requests we made.
A special thank you to Carline and Sudi in the GG office who scheduled and coordinated our move and answered my 3 million questions promptly and with patience. You ladies are the best!
We’ve already arranged for the GG crew to come back once we purchase a home to move us from the self storage facility to our new place. We look forward to working with them again!

20 years ago, Gentle Giant Moving helped me move out of my crappy 1 bedroom apartment into a slightly less crapier studio apartment and they were amazing. Last week, they moved me and my family into our new 4 bedroom home in the heart of San Francisco. And both times, the teams were amazing to work with, courteous, respectful and really good at their jobs. They made the move incredibly easy and were flexible to the quirks and needs we had. I would strongly recommend them for any kind of move you have to go through.

Thank you, thank you Great Giant!!! Once again, you totally came through for me. Your Herculean, Greek-​god Atlas-​like men (who I’m sure DO feel like they quite literally carry they the weight of the world on their shoulders!) are THE BEST. I am in awe every time on how you do the difficult work you do, and so impeccably. These young men are incredibly strong, professional, polite, and conscientious. The best movers ever. I have used this company 3 times now, and always my home, furniture, and items are in great hands, and this time was no exception. They took such good care to get my piano up a flight of stairs, bring it to its side and were über-​careful not to snap off the delicate French provincial legs, and then pivot around a tight corner of the staircase (3 other moving companies — did I mention specialized piano movers?!? — would not and could not do this move!), PLUS hoisted furniture to the roofdeck, PLUS moved many other VERY heavy and awkward pieces effortlessly. They laid blankets down the whole way to make sure they didn’t scratch my hardwood floors. A prior moving company — who failed to get the piano up the stairs — refused to lay blankets down because they said it would make them slip (as a result, they scratched my floors up!). But Great Giant absolutely did it, with blankets, and no slippage! And everything made it through unscathed, despite how hard and heavy these pieces were to do. Amazing. For any Bostonians or East Coasters — this is ‘Gentle Giant Moving’ and as a Boston-​translant who used Gentle Giant for all my Boston moves, I assure you, this is the SAME company and every bit as good as the guys in Boston. They are truly THE BEST movers I’ve ever had (and I’ve had many). I only wish I had called them from the start here in SF, but I didn’t realize they were serving the Bay Area until a week ago because of the different name (I learned from the company that they had to rebrand in the Bay Area as ‘Great Giant’ because the Gentle Giant name was already taken by another company in CA). I can’t recommend them enough, and their prices are incredibly reasonable, too. (Now I hope rates don’t go up after saying this!)

Best movers I have ever experienced. I’ve moved cross-​country multiple times and I wish I had known about this company the first time I did. Honest, affordable, REALLY friendly and courteous! Not to mention they were simultaneously super careful + super fast: these guys ran back to the truck after every load!
Shoutout of gratitude to Bryant G, Kenzo H, Jason A, and Willis M: you all are rock stars and I can’t thank you enough for helping my wife and I out of a particularly desperate situation. Thanks for your hard work and kindness!

Fantastic movers! Compared to my last move, Great Giant Movers were awesome. They worked their butts off for over 13 hours, didn’t damage one item, maintained a great attitude and did it all for a very reasonable price. I will certainly recommend them to anyone who is moving in the bay area. Great job, guys :-)

Great service. They arrived right on time, were super professional, and finished within a few hours. Never did I feel like they were wasting time. I moved from one nice condo to another (read lots of restrictions and regulations). They followed them to the T without blinking an eye. Thanks Taylor Evans, Kenzo H., and Andrew.
Only con is price but to me worth it for NO headache. This is my second time using them.

Great Giant Moving Company helped me move from SF to SD.
I used the option to pack my belongings by myself. So they wrapped up my furniture and shipped all my belongings and furniture from SF and SD.
Overall, I am very content with the service I got.
— Pricing was very reasonable
— Provided the cartons well in advance which allow sufficient time to pack
— Nice follow ups
Jason, Michael, Kenzo move my furniture (some of them are huge and tricky) flawlessly. Service was spot on and exceeded my expectation.

These guys moved me from SF to SD and were amazing. I didn’t have to life a finger they came and packed up all my belongings for me, made the haul down to SD, and worked with my landlord to move my belongings in. They even placed my furniture exactly where I wanted to by following a drawing I gave them.
They deffinetly have moving down to a science, none of my belongings were broken or scratched. I would highly recommend them to anyone looking to make a long distance (or short distance move). After moving numerous times, this is the ONLY way to go!

Long story short… Brandon, Katy & Jake were our movers and were so awesome I’m not gonna ding the review any stars even though I got so frustrated in the quote & booking process with Matt I almost cancelled them the day after I put down a non-​refundable deposit.
For the details…
My move… I needed to move 2 pinball machines and a huge collection of sports cards from a 3^rd story walk-​up in SF. We walked up for the assessment and since we weren’t prepared with tools to break down the pins, Jake and Katy had to walk back down to get tools and materials. They got started right away grabbing boxes for the flight back down. These pins aren’t in working condition and they haven’t been cleaned or cared for in years, but Brandon & Katy took great care in taking them apart & wrapping for transport. Jake was unbelievable. After a few trips I noticed he was jogging up the stairs while he hand carried boxes down. They saw we weren’t done packing and told us keep packing while they worked on the break down and what was ready to go, they’ll take whatever needs to go. Poor Jake kept coming up to find more boxes in the moving section, but never once did he complain. In fact we started out with 30 boxes and in the end moved 58 and he says, anymore, what about those? But they weren’t ready to go so we left them. Drop off was just as easy. They reassembled the pins and neatly stacked all the boxes in the area we cleared.
My rough start… it was mostly miscommunication. My life had been hectic the past 3 months with holidays, godfather’s failing health, end of the year stuff at work and finally godfather passing away. This whole move was actually clearing out his apartment. I had been going back and forth by email with Matt about the move and dates. The dates I listed were all Sundays because that was the only day all parties involved had off. When my move date moved up a week I emailed to lock down a date and then he tells me they don’t do moves on Sunday. I’ve worked with 3 other moving companies and researched 8, they all moved 7 days a week so it’s just not something I thought to check. This was my bad for not noticing their work days, but he should have mentioned it when I gave him my potential moving dates.
Next problem… SF parking permits. When I got the confirmation I saw a blurb about parking permits. It never crossed my mind that I would need one and it was never mentioned that I should think about getting one. I usually saw moving trucks double parked around the city. When Brian called to confirm my move I asked about it and got the impression that I needed one. At this point I had so much stress building from work, organizing the move and dealing with my grief I freaked out on Brian. Sorry Brian. He totally tried to calm me down and told me if I needed any help getting this sorted out to let him know. I just asked for a starting point and hung up in frustration. I ended up finding out that I needed to apply with the SFMTA by phone or in person 4 days in advance. I was moving in 2 days. At this point I thought about cancelling the move. Everything had moved up 2 weeks and I was breaking under the pressure. I called back and spoke with Brian again and told him my findings about the permit. He assured me it will be fine without a permit and not to worry so I left the appointment as is.
Conclusion… I’m so glad I stuck with the move and hiring Great Giant (Gentle Giant). The apartment was an absolute disaster. These guys were easy going about it and us not being completely prepared. They showed up on time, willing to work with a friendly and professional attitude. They kept conversation on the job light and work related and never once did they complain or give any impression they didn’t want to be there. I’ve had that happen with a different moving company. It makes you feel uneasy and stressed that they won’t take care of your stuff. Other companies I’ve used I was satisfied with my movers but never really felt like I would absolutely hire them again. I would absolutely hire these guys again. They put us at ease at the height of our stress and made us feel confident that we hired the right company.

Not impressed. All I received was a quote, Brandon came out to do the inventory, arrived a bit late but not terrible, did the walk through, I had asked several questions which he said someone else would answer, he just does the inventory. Then I waited a week, hearing nothing from them. I called and asked if my quote was ready and he said «oh ill email it sometime tomorrow» received my quote and it’s laughable how much they want. And a large item that does not fit under standard moving rates wasn’t even in the quote. So it’s not even comparable to the others.
I needed 3 quotes to turn into work for relocation, otherwise I wouldn’t have bothered to get the quote from them after their lack of communication.

Winner of best decision by Miran in 2013: Gentle Giant.
I had such a great experience last time I moved using GG, I used these guys again. The process was painless, everyone showed up on time, hussled despite being paid by the hour and were worth every dollar I spent on them. Not a single scratched, lost or missing. I even worked with the same people (Matt/​Glenn).
Saving chump change by using a competitor isn’t worth worth losing all the piece of mind by using GG.

These guys were fantastic. Arrived right on time, wrapped my furniture in blankets securely, and ran up and down my crazy stairs (see photo!) to save time. I would recommend them to anyone! I compared prices with some other well reviewed movers and Great Giant was the best deal. Thanks Jake and Bearman!

If I could I would give these guys 10 stars. They go above and beyond 5 stars. I’ve moved with these guys on multiple occasions from moving single pieces of furniture all the way to whole apartment moves and they have been nothing but superb every single time.
This last weekend they helped my boyfriend move into his new place and we were lucky enough to get Glenn again on his move. I personally have only worked with Glenn and he is amazing. If you can, definitely request him.
When I hired Great Giant for the first time over a year ago, what got me to choose them was their Unilocal Deal. Money was pretty tight for me at the time and the deal was just too good to pass up. I was able to schedule my move and there were right on time but were even faster than I expected. There weren’t just lolly gagging trying to run up the clock, but they were running! They moved everything in under 2 hours! They even completely took apart my bed and put it back together for me once we got to my new place.
I can go on and on about how wonderful they are, but if you are looking for a fast, reliable, professional mover who will take care of your stuff, look no further. Great Giant Moving Company is who you should be hiring. If I ever have to move again, they will be first call.

We moved from San Diego to San Francisco last year and I was really dreading moving yet again and within the city only 9 months later.
The great giant guys were completely, absolutely amazing. Super organized and flexible account manager and dispatchers made setting up the move so easy we called a few times extra just to make sure it was actually done.
The crew that came out was just awesome (Glenn, Kevin, Katy and Witter). They moved at lightning speed, but were extremely attentive to details and very, very careful with all the old furniture we needed to get packed and moved.
Definitely highly recommend the company and crew. An awesome job, well done. Thank you!

We’ve used Great Giant twice and both times have been awesome!
We packed everything and all they did was load the boxes and heavy items onto the truck and unload to our new house. They charged by the hour and I felt like they didnt take their «sweet» time just to get paid more. We originally picked them because of the deal on Unilocal– it was money well spent.
If we ever decide to move again (which wont be anytime soon), I will contact this company. It made the moving A LOT easier for everybody!

I had a heavy and fragile glass top table that needed to be moved a short distance. I felt a little silly calling a moving company to help but ultimately didn’t trust myself to move it without breaking it.
Glenn and Katy didn’t laugh at my short move. They showed up on time, and moved it quickly and even wiped off the one handprint they left on it. Totally efficient and totally careful. Would recommend these guys to anyone in a heartbeat.

I’m your typical do-​it-​yourself mover, so I had my doubts about how much faster a moving company could be than myself and a few friends. Let’s just say I’ll never do a self-​move again.
I decided to go with Great Giant as they were running a fantastic Unilocal deal and they were awesome to work with from start to finish. Scheduling was painless and they called on multiple occasions to confirm our appointment and to get a better sense of how much stuff would be moved. On moving day I was greeted by the super friendly team of Katy, Witter, and Kenzo. In a matter of couple hours they had my 2 bedroom apartment packed up and ready to go, taking great care to pack up every item ensuring everything from my salt and pepper shakers to my large sectional were wrapped up nice and tidy. At my new place, the team continually ran back and forth between the truck and house… not a single wasted moment and not even a single break taken during the entire move. All about efficiency and doing the right thing for the customer. A++ to Gentle Giant Moving Co.