A & Outstanding Home Surprise

I did a remodel of a new apartment. I purchased kitchen cabinets and hardwood flooring for stairs here based on my father’s recommendation. My dad is a general contractor/​landlord and has purchased here before.
The cabinets were inexpensive, but cheaply put together. Some of the cabinet doors were crooked, but easily fixed by screwing/​unscrewing the hinges. I ordered toe kicks and the finished ends of the cabinets, but not enough toe kick was provided (short by over 12″), and no finished ends were provided either.
When I placed the hardwood flooring order, I had already calculated how much square footage needed, plus some overage. The proprietor, Cathy Deng, put A LOT of pressure on me to order way more hardwood than I had calculated, with the promise that I could return unused material. I eventually succumbed to the pressure, thinking that maybe she knows more about hardwood flooring calculations than I did. Big mistake– of course there was lots of hardwood leftover– over 2 bundles of unused wood. I tried to return the unused bundles, but it took Cathy 2 weeks to get back to me. First she said that there would be a 25% fee to return the wood. Then eventually she said that I could not return the wood at all, and that it had been discontinued.
I visited her establishment, and reminded her of our initial conversation when she said I could return the unused wood. She said she did not remember our conversation at all.
I will never go here again, and neither will my father. Customer service was very poor after I paid. Cathy was not upfront with the 25% return fee, and claims she doesn’t remember telling me that I could return the wood when I initially purchased the wood. I don’t even want to deal with her anymore regarding the short toe kick or lack of the finished ends. I will purchase that elsewhere.