Quite disappointed in this particular subway location which is conveniently located on the naval base. This is my first time trying it, and I ordered a breakfast sandwich since it is one or the only breakfast options on the base. The sandwich itself was not bad. Two slices of bacon, microwaved egg, and your choice of cheese. I was sad that they don’t have any ketchup but the other restaurants in the food court do so it was not an issue. The service was rude and slow. Although I was the only one in line, the girl working continued to do her side work/stocking instead of taking my order and told me to «hold on». She seemed quite unhappy to be there. Some of the sliced«fresh» veggies also looked far from fresh which was a turn off.
Eleni A.
Place rating: 1 Palmdale, CA
Ok so this may just be the worst subway i have ever been to. And that’s saying something. I understand it is a chain restaurant and these people aren’t too passionate about what they are doing but this was ridiculous. My husband and i walked in about an hour before they closed and the two gentlemen who were working were laughing almost in disbelief that we walked in. I can’t stand to feel like i am inconveniencing someone because i am hungry and you decide its not okay that i just walked in. But whatever this isn’t even the half of it. The employee(yoshi) started to make our sandwiches and I noticed that on the inside half of the sandwich prep table had multiple fruit flies. None of the ingredient containers were covered so yes it is all susceptible to whatever those flies are carrying with them(or dropping off if you know what im sayin). And to top it off this employee had significantly long hair with no hat or visor or hairnet on. Last time i checked unless your head is shaved to a certain length, CA health code requires you to do so. I am no health inspector but i have worked in food so i know the importance of this kind of stuff. Didn’t bother to ask if we wanted to eat in or to-go, just bagged it up as if we were going to leave. We ended up eating in, and i had the pleasure of dining with more flies i had to swat away. Oh but he managed to get his hat on(backwards) to take the trash out. Hate to say it but Mcdonald’s will get my business next time.
Janel B.
Place rating: 2 San Diego, CA
I’ve been to this Subway many times over the years, but this weekend I had terrible Customer Service coming from a Sandwich Artist named Andy at the Naval Base Subway. I get it, it’s Black Friday Weekend, it’s been crazy. You’re kind of being over being slammed with lines. But that doesn’t mean that you have to do a lesser job because of it. Rolled his eyes at basic requests like reminding him I wanted no Jalapeños and Banana Peppers on a sandwich and I’ll say«Double Chopped» the Double Chicken Chopped Salad like it had a death sentence. I’ve had the salad enough times to know you’re supposed to roll the blade, not jab at it. The way he did it was just jarring, like he was taking out Black Friday weekend stress on it. I mean, I know I’ll be back here the next time I’m on Base… but that was the worst service I’ve received there since Subway opened there before the reconstruction!
Alex R.
Place rating: 3 Seabeck, WA
Couldn’t see her name tag but somebody had a bad attitude today and was amazingly slow ringing everyone up. One of the guys took over for her which was very smart.
Brendan P.
Place rating: 1 Rancho Penasquitos, San Diego, CA
The taste and flavor in a subway sub is just so bland. I eat the food but afterwards I feel so dissatisfied. Unfortunately for subway I will not be getting subs from them anymore until they step up there game. I will go to Jersey Mikes over subway any day.
Nikki R.
Place rating: 1 San Diego, CA
The customer service at this subway is really sub par. I know it’s a base subway, and that the sailors and marines stationed here don’t have a ton of options, but you’ve got to at least pretend to play the game. I walked in just looking for 3 chocolate chip cookies and a coke. Not hard, right? I waited in line with everyone else because I’m not a douchebag, and was served by a friendly looking sandwich artist. I made my simple request, and he looked at the sandwich bar and said«that’s all you want?» …Yeah, bro. That’s why it’s all I ordered. «I’ll have to check if we have cookies.» …Ok…I can see them from here… «I don’t think we have cookies. Sorry» «Well, can I at least get the soda then? « *looks at his gloves* «not right now.» Then he gives me this infuriating, condescending smirk, raises his eyebrows and shrugs his shoulders like it’s my fault that he is a douchebag. What does that even mean, anyways? There’s nobody else in the store. I’m making a 3 dollar order, and you tell me that I have to wait for you to hand me a cup and take my money? Whatever. I’m sure the McDonald’s next door could use my money better anyways. Nice try, subway guy, but I’m probably not coming back. I’ll go off base. Maybe they’ll have soda there.