Custom Masonry & Fireplace Design, Inc.

San Diego, United States

3.5

2 reviews

Does not accept credit cards

Contacts

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Telephone:
+1 619-287-6464
Website:
www.sandiegofireplaces.com
Address:
6157 Madeline St, San Diego, CA, 92115
b/t 62nd St & Estelle St
Rolando
Categories:
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Bussiness info

Accepts Credit Cards
No

Today

Today 8:00 am – 7:00 pm
Local time (San Diego) –

Business hours

Monday 8:00 am – 7:00 pm
Tuesday 8:00 am – 7:00 pm
Wednesday 8:00 am – 7:00 pm
Thursday 8:00 am – 7:00 pm
Friday 8:00 am – 7:00 pm
Saturday 8:00 am – 7:00 pm
Sunday –

Description

Specialties

Fireplace:

New construction, design, repair, remodeling, restoration

Batchelder Fireplace Restoration:

Rumford Style fireplace expert. Authentic California Bungalow Fireplace and Chimney Repair. Craftsman Style Fireplace Specialist for California Bungalow homes.

Chimney:

New construction, repair, relining, crowns, chimney caps

Custom Masonry:

Outdoor Fireplaces, BBQs, Pizza Ovens, Facades, Columns, Wainscots

History

Established in 2005.

Custom Masonry & Fireplace Design Inc. | San Diego Masonry Contractor Paul Walker Licensed C29 Masonry Contractor # 851 233 serving San Diego County since 1992.

With years of experience in both UK Masonry and American Masonry standards of excellence I decided to incorporate in 2005. Since then my custom masonry service has continued to grow as a leading masonry business in San Diego with a BBB A+ Accreditation. Our proven success has been in providing a service to my clients that, often in their own words is «the best experience with a fireplace and chimney contractor they have ever had.» We are honest, professional, clean, and meticulous to detail. In 2007, we launced our website SanDiegoFire​places​.com which continues to attract satisfied clients including California Bungalow Craftsman Style homeowners interested in Batchelder Tile Fireplace Restoration. In 2012 we were honoured with the Angie’s List Superior Service Award. Hope to meet you on the job one day. — Paul Walker

Meet the Business Owner

Paul W.

Business Owner

Born in Liverpool, I went to school in Childwall. Left Liverpool on my 17th birthday, due to lack of employment opportunities. Moved to Jersey in the Channel Islands, between England and France, then on to Farnham in Surrey and from there went to Masonry school in Southampton. Achieved my City In Guilds Masonry Award with top marks and then travelled all over the London and the southeast area of England building houses, sports centers and worked on the project to revitalize the city center of Kingston upon Thames. From there, my final contract in the UK was to help build a prison on the Isle of Sheppey, on the south coast of England. It was a very cold winter in 1989. California was calling. I came out here on vacation, traveled around for six months on a motorbike. Fell in love with America and never left. Started working in fireplace construction in 1992 in San Diego and never looked back. Good life! Married. Beautiful wife and two great kids. Still play Football (the UK variety)

Custom Masonry & Fireplace Design, Inc. also recommends

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«We’ve been referring our clients to this certified chimney sweep since 2007. Excellent fireplace and chimney inspection and maintenance service.»

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Paul W. says,

«We’ve done quite a few projects with them, solid wood fireplace mantels and surrounds, and are happy to give them a big thumbs up recommendation!»

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reviews

Heating & Air Conditioning

Paul W. says,

«The owner and I have worked together for many years collaberating on fireplace projects throughout San Diego county. Excellent craftsmanship!»

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2 reviews of Custom Masonry & Fireplace Design, Inc.

No registration required
Place rating: 2
San Diego, CA
Paul made an appointment with me to give a bid, and he communicated by phone when he was to be 2 hours early. I appreciate that courtesy.
I had sent him a tile idea by email in advance (which he didn’t comment on) and asked for a rough bid (which he didn’t provide). He immediately said when he arrived that he didn’t like the tile I had picked for my fireplace, and he didn’t like an alternative I showed him. He suggested that I make the fireplace the focal point of the bedroom, which wasn’t my plan. Paul didn’t really listen to any of my concerns and dismissed my ideas.
The only reason I called a fireplace guy instead of a tile guy was because I had a question about the «code» for changing the width of my tile surround, which is 8″ on one side and 18″ on the other. I was hoping to switch to 8″ on both sides. He first stated that codes are «model specific.» I said, no, I thought they were for the whole city??? Paul clarified and said he didn’t know the code tile width necessary for my fireplace and suggested I stick to the current width. But… I really wanted to know the rules, and Paul just didn’t know.
He came up with what felt like an outrageously high bid of $ 3500-​$ 4200 just for the labor to retile an existing, relatively small bedroom fireplace. Materials not included. Thus, I spent $ 75 for a bid (and perhaps 5 minutes of Paul’s time) that was of absolutely no use to me – he suggested materials that I had not chosen and the labor was substantially above my budget. He could not answer my one question. If he had been willing to respond to my email with any comments, I would not have wasted my time or money.
Paul did not do the work for my fireplace, so this is not a review of his work, but of his bidding process.
5÷15÷14
Paul called me today to respond to this review. He was argumentative but he did offer to not deposit the check I gave him.
I never received a formal bid from him. I have another bid from a stone installer recommended by the stone store, which came in at $ 1800. Paul said he didn’t follow through with emailing or sending me a proper bid because he could tell I was really unhappy with him at the time … but he did insist on getting a check that day, for what that’s worth, despite my obvious discomfort with his process.
I don’t usually pay for bids. It’s clear to me that reasonable people may realize that it’s not a good «fit» to work together on a project. I need someone who gives advice on my choices but doesn’t insist that it’s their way or the highway. Although I am grateful that Paul is returning my $ 75, I would still advise that potential clients consider the bid process vs the usual free bid where one gets a chance to meet a contractor in person and assess the «fit» and communication style before proceeding. It was clear to me again on the phone today that Paul’s communication style, which is less collaborative, is not a good fit for me.
Place rating: 5
San Diego, CA
Paul relined one chimney and rebuilt another. He was very professional and worked quickly. He and his worker did a great job and I would highly recommend him.