Beauty Brands Salon Spa Superstore

I broke my rule and went back here last week. I needed a few things and was in a hurry. It’s been a year and I thought — okay– it can’t be that bad. The girl that helped me look for a particular hair product was very nice and helpful. When she couldn’t find exactly what I needed, she took me to the counter. Three employees were gathered here. One was in charge. Attitude was snobby and uncooperative. Why? No reason. Okay. I just wanted to buy something. The female in charge was discussing another customer in front me. Wow.
I also needed mascara. I’d picked a Tarte one, but was told that the Better Than Sex mascara, displayed by the register, was better. Bought the hair item and the mascara.
Better than Sex mascara is the worst I have ever used.
This store continues to have poor customer service. Poor product knowledge. Very, very unprofessional training.

This store is so organized, easy to find what you need and the associates are helpful and pleasant to interact with! Love, love, love this store! They are always willing to help recommend products based on your hair type. Definately worth stoping in!

I actually like this beauty brands! Every single time I step inside they always ask me if I’m looking for anything in particular and help me locate the item. I have bought a Chi from them, and lots of shampoo. I love when they have their liter sale! It truly is an amazing sale. Love to stock up on Paul Mitchell and Redkin!
I have had my hair cut here before and honestly I probably will never come back. Not because it wasn’t a good job, but because it’s pretty expensive. I know a lot of people are okay with paying close to 150+ for a trim and color but I just won’t do it! I love going to Main Street Salon and seeing Katie. She does just as good as a job, if not better, and it’s half the cost! Almost all of my friends, my mom, and my friend’s moms go there now!
I do come here to get my eyebrows done and they do a great job at that. It typically depends who does them, but the lady who I like costs 17. I was kind of shocked at first when I found out what she costs, but she does a way better job than anyone else I have ever gone to. Her name is Jamie and she does a fabulous job!
I also really like Smashbox, and they carry their cosmetics. And they obviously have Opi, and a much better selection than Walgreens or Target.

Horrible experience! So rude. I was specifically looking for a product and no one even assisted me. I then went to check out and asked about that product the girl told me they were out and then I spotted it across the store. Worst customer service! Will not be back.

Linda no longer works there and I will no longer be going! She was the only reason that my scheduled appointment was ever correct! For some reason none of the other women are trained on how to use it and they always seem to mess it up. Plus I have gotten phone calls before to confirm appointments that I never even made! This business is just not run well and I will not be returning. Linda is now at the Sun Porch Salon on Mexico Road if you want to visit her there!