Tran Charles C, DDS

Beware of this place if you don’t want being ripoff pain and disappointed this place is dirty and the dentist just want you to pay for unnecessary and costly procedure. I’m their victim

While waiting in office I observed very poor customer service skills both personal and phone. Should maybe think about hiring a english front office reception and bilingual backup. I waited close to 5 hrs for simple gluing procedure. 2 star maybe to high of rating. Must be family working in office togeather

This dentist office It’s ridiculous. Although the reception staff are nice and try hard the doctor really tries to gouge you and puts you through the ringer. I went for 3 superficial filings that where on 3 different teeth. After much runaround and 2 reschedules from the office I finally had my appointment at 9am. Got into the office chair by 3pm. She did the 3 filings but I have to go back because now I have to go back because she did one of the 3 filings wrong causing me pain in that tooth if I try to chew on it.
Do not go here if you can help it. And if you have a superficial cavity don’t go for a cap over a filing. It’s unnecessary, expensive and can cause more problems than the original cavity. The dentist does make a nice profit though.

This place is awful! My husband and I went first thing in the morning on a Monday because he broke a tooth over the weekend. The receptionist was extremely rude. She basically told my husband that because there was no infection (she’s just the receptionist mind you and no xrays were even taken) they couldn’t do anything about his tooth for 3 weeks (that was the earliest appointment). The tooth is practically gone, it’s a front tooth and he is feeling some pain. He had also called a few months before this to make an appointment for a check up and they never called him back. That’s part of why we just showed up this time. Also, I had «helped» my husband answer a couple questions (because that’s how we are, been together 10 years and always interject with info when needed), by the second or third time she had been giving me dirty looks and proceeded to tell me (very condecendingly) not to talk for him and that he could answer for himself. I just stared at her in disbelief at how she was talking to me. My husband said he could tell she had it out for me as soon as we got there. I don’t know why, it was our first time ever being there. However, I did tell her in my sweetest voice as we left to «have a shitty day». He called and changed his dentist as soon as we got home.

The receptionist are so bad and rule to the patients. they never smile at you. This dental office is very unprofessional, they always behind schedule and never on time, they will let you wait at least 1 hour waiting for your turn even you are arrive on time. The receptionist there are very rule and unprofessional, they will ask you to change your Dr. And don’t come here again if you are concerning about their time delay. They don’t care about your time. I would give them 0 rating if I could. They will make your kids miss school and wait for couple hours in their office to get the turn to see the Dr. Horrible experience!!! Never recommend anyone comes here for dental work.

This place deserves –5 stars. Like all the other reviews its true the women are rude. I’ve been hung up on more than once. They dont greet you or anyone for that matter and long story short they just want $$$$$$$. I walked out and I will never return!

Great general dentists here!!! There are two lady dentist that are very good here. at Charles Tran and associates… the dentist here are very nice… one of the office older gals is a bit stern… but everyone else is nice… may take awhile to get a appointment but they do quality work… great with kids and take medi ~Cal also… I believe they refer you out for root canals though… but offer general dentistry well done… the prices for filings are great there also… the office is owned by charles Tran but the dentists are two very sharp women.

AWFUL experience. They told me the wrong time for my appointment so I ended up being early, on top of the fact that they were an hour behind. I ended up having to leave to go back to work, so I rescheduled the appointment. This time it was for 9 AM, right when they opened. The receptionist didn’t show up and unlock the office until 9:20, and I cant even imagine when the dentists were actually going to get there. I have never been to such an unprofessional medical office. They obviously don’t respect people’s time. DO NOT go here if you have a choice of another dentist.

I ended up having to go to this dentist for the second time… This was due to an error on my own part because I was too lazy to change my dentists in advance. By the time I remembered to do so, I was already due for my 6 month cleaning, so I figured I would just stick with them one more time before I switched.
I dreaded going because I figured it was going to be a terrible experience, but it was surprisingly not awful. I had my x-​rays done rather quickly and was seen by the same lady dentist as before. She was much nicer than before.
She also asked about my retainer… I guess they had noted that in my file. I still have the broken one with the cracked wire that I shove back in place to use once in a while… Yes, it’s super ghetto, but apparently I can’t get a dentist to get me a new one even when I’m begging to give them money. Anyway, since I was annoyed with their treatment of me last time regarding my retainer request, I politely told her yes, I have one. I wasn’t lying, I still have the broken one that their office declined to replaced.
Where is the namesake of this place? I hadn’t seen one man working there at all.
Anyway, this place speaks Chinese and Vietnamese for those who may need a dental office that can accommodate that. They are okay if you just need your teeth cleaned… I probably wouldn’t go to them for any major work though.