Tran Charles C DDS

This dentist is awful the place is dirty and they keep you wait long long time even though there is no customer at all. Then they try to push you to some unnecessary and costly procedure. Stay away.

I have been coming here for years and the doctor is absolutely amazing the dentist assistant are absolutely caring and passionate about their work.
First and foremost Dr. Tran, does amazing work and is very thorough. Man this dude does magic with teeth, I come back here just because of this guy.
A few things I need to emphasize is the lack of customer service this place has, it’s a shame when amazing service is matched with a horrible desk attendant. Amina is what I think her English name is. Every time I see her, man is this woman rude. Pushing services, cutting people off mid sentence, and picking up phones without excusing herself. I understand that it may be the cultural background but this woman is fluent in English and I speak her native language so I think I may have some perspective on whether or not she is going through her own mid life crisis.
My experience after working with Dr. tran on 1÷23÷15 was amazing and the small talk through the whole procedure just made it less demoralizing, provided I’m drooling and my mouth is wide open. But afterward the attendant, was forcing me to sign a waiver, I always read what I sign and it was a consent form about coming in to get my wisdom teeth out. Which I have not expressed something I needed. I mean if it’s going to be out of my pocket cost, it should be up to my discretion right?!
Anyways this was not an isolated experience, if it were up to me, this is enough for me to change where I go when I get my check ups for my teeth.
Dr tran and his assistants again are amazing but man the attendant in front is something else.
Hopefully this review helps improve their service for other customers.