Dunkin’ Donuts

Same Product Just Repackaged By Good Employees Here At This Location.
Better Than Most Dunkin Donuts.

I work in the area and we always get dunkin donuts while we work. At first it was satisfying but lately their coffee has been shit. It’s all cream and it’s nasty tasting. They have poor service and the lady never gives me the right change back.

Don’t go in the nighttime… the donuts are always stale… dont know about the day… The thing that gets me is the owners know they are stale and still sell them to you… yummy…you are better to go to jewel andbuy some boxed donuts at least their soft.

this has to be the worst place around never gets the order right and the food comes out cold get someone who knows how to operate a business in their

I am a huge DD fan! Growing up in Palos, this was the place to go after a night of cruising Bremen mall or a game at ABS (class of 90). When I come back to visit my folks in Palos, this is one of my «must stop at» places. The service can be a bit slow at times but worth the wait for fresh donuts.
Depending on when you visit, tables can be dirty since it’s a self clean up and lobby can be cold in the winter. But with a fresh donut & a hot chocolate, all is good with in the world of Palos Heights.
The lobby is not open ²⁴⁄₇ any longer, however the drive-​thru is.

I went through the drive-​thru and I think I waited 4 minutes at the window before anyone even came. Bizarre!
With that being said, my iced coffee was good.

Truth? I’m not a Dunkin Donuts coffee fanatic. By that I mean that… yeah, I’ll pass on DD and hit up a Starbucks when given the chance. However, we frequent this one a lot (as it’s my husband’s favorite DD spot) and here’s what stands out above all else: the service is unreal.
Most of the DD’s? Sure they make a decent cup of coffee (and from what I remember, a pretty tasty donut), but the odds of finding a smiling face behind the counter? Not so hot. The Palos Heights spot *always* delivers. Always. Not only is my love crazy about the coffee he receives here, but every employee is quick with a smile and a friendly word. It is such a refreshing choice from *ahem* many other locations in the area. Lastly, the drive thru moves at lightning speed even when the line looks endless. So service, the coffee itself, and speed of the overall experience? All three rate an «A+». As far as DD goes, this spot is definitely as good as it gets.