Conrad’s Bike Shop

I have an old Schwinn bike that I’m in the process of resurrecting. Yee sold me a bracket ($ 10) and gave me easy to follow advice regarding replacing the original bike seat with a more modern seat. While I was there I picked his brain about another bike part including a ballpark cost. Yee schooled me on type of opening to look for (square or spline).
He was friendly and approachable.
I will be going back to order the bike part once I figure out what length and type of crank arm my oldie but goodie bike requires.

Went into Conrad’s on a Thursday night with a blown tube… Frustrating bc I usually carry these with me, but had brought a different bag to work that day. They replaced my tube and got me back on the road (very thankful I caught them before closing as I live in Astoria and didn’t want to deal with carrying my bike home on the subway.) The next night, as I was cleaning off my bike, I noticed the air valve nut was missing and the valve cap was damaged (not a big deal)… But then I noticed that the tire wall was cracked and stripping and seemed to be over inflated. I rode back out on Saturday and spoke with the shop owner/​manager? who ultimately offered to replace the tire, nut, and valve cap, all without charge. Fortunately, it was a beautiful day to make the ride out to Manhattan and traffic wasnt bad. In the end, the manager did the right thing without me having to ask, and he was an overall stand-​up guy. Would recommend Conrad’s based on the owner/manager’s integrity alone.

Amazing shop and great service. They installed a steering column extension for my Montague Paratrooper Pro in under 2 hours for $ 35 where another bike shop said they would hold it for 2 weeks and charge $ 100. Highly recommended, John and the rest of the staff were extremely helpful.

went for a flat tire was done in less than 5 mins

The shop is hit or miss with customer service. The second time I came around the condescension was extremely off-​putting. Look elsewhere if you’re searching for a regular shop.

I am a strictly-​steel and Cro-​Mo street-​ridin’ mofo. I usually fix my bike myself, and generally only go to bike shops when I need an emergency repair, or some component or other. I recently blew a flat on my way to work (11 mile commute) and I had an appointment after work. I knew there was no way I would have a chance to patch the tube tube, so I brought it to Conrad’s. The mechanic did a great (and fast) job.
So, yeah, this place specializes in expensive, high-​end bikes and components. They do carry less-​expensive stuff, and I’ve bought rims and brake cables from them for cheap. The guy who runs the spot has always been helpful, even though I’m usually buying items in the five dollar range.

There are dozens of bike shops in Manhattan, but very few actually know how to help more serious cyclists. The owner is very knowledgeable and isn’t pushy. They carry Assos bibs, which are the best of the best.

Finally got around to writing this review… this summer, I needed a new helmet, and I found this shop that was sorta on my way home. I’m not sure who it was who helped me, but he was courteous and informative! He had exactly what I needed, and the entire transaction happened in a jiffy. I would definitely recommend to others!

excellent shop! called before i went in to verify a price and to see if they had certain items in stock. very friendly staff. have and will continue recommending this place.

A good 15 years ago, when I first got back into cycling after a long hiatus, I went in to this store as it was not too far from my office to look for a new/​upgrade saddle for my bike. The woman behind the counter asked me for what kind of bike. I said Cannondale. She said something along the lines of «we only sell high end equipment here.» OK, fine, whatever; I’d still like to buy one of your exalted saddles to mount on the miserable seatpost of my $ 1500 piece of crap bike. This was followed by her commenting on my then-​size 36 waist: «What’s your problem, you like to eat?» I haven’t been back since then. However, from reading the recent comments on here about the new ownership, I might be willing to go back in there again and give them another try.

My boyfriend and I have been dealing with this shop for many years. John (the owner) is extremely knowledgeable and helpful with vintage bikes. He advised on the period correct components and even supplied with hard to get parts that needed replacement when doing a complete overhaul. The bikes work and look as if they were bought new yesterday. I would highly recommend John and his shop!!! Also, if you have a vintage bike project or just a tune up that needs to be done correctly and professionally he’s the guy to go to! He’s a very fair and honest guy!

I was simply looking for some glue to patch up a flat front tube, and the guy told me I had to buy a little repair kit since they do not do repairments. I had no cash and could only pay with credit card, but he just gave it to me for free! (Okay, it was not expensive, but still)
I had never been there and didn’t know the place, but I’ll def go back if I need anything for my sweet bike.
Big contrast to the more critical/​negative comments here about the customer’s service!

Great place conveniently located next to the office. John, the guy behind the counter is down to earth and helpful. I came in here to see if I can get my bike frame wrapped but the store didn’t offer it. John recommended a couple other bike shops that did which was really great. Great shop for everything else though. I like the intimacy since it’s run by John and his family from the looks of it. His little son was hanging out in the back.

This place has horrible customer service. I made a bike rental reservation prior to coming. Called before arrival to confirm, telling them I was right down the street and upon arrival they told me they just rented the last bikes and were out. My recommendation: go to Sid’s bikes on 34^th and 2^nd. Better customer experience.

I had to take my Boss’s very expensive mountain bike somewhere to get fixed. I looked online and loved the reviews for Conrad’s. When I arrived I loved the feel of this bike shop! In and old building with pictures of the old owner who was such a character! John was super nice and did a check on the bike for nothing said it looked fine helped me air up the tires (special nozzle thing!) My boss wanted the gears checked said they where having problems. John kept the bike overnight it was fixed and ready the next day! Now most shops would realize that this is a super expensive bike and they could prob get away with charging way over price but it was under $ 30 bucks to fix the gears. Awesome! Great job you guys! I would def recommend to all my friends. This review was way overdue as I was there in Oct. but I was so happy with my services that I had to post it!

For road cyclists, there aren’t many bicycle shops in Midtown East that cater to performance or competitive needs. Conrads, while small, has pretty good stuff, but it is a bit pricey. I bought arm warmers there last year and saved time since I walked and didn’t have to take the train to somewhere else. Some of their stuff is covered with dust — not a big deal, but a little annoying. I’m sure they do tune ups just fine, but I haven’t taken a bike there for that.
All said, it’s a pretty good store for road cyclists.

Expensive, and worth every penny.
If I want to buy extra inner tubes, I go on the web. If I want someone to service an insanely expensive bike component that could easily be mucked up, I go to Conrad’s to get it done right.
These folks sell and service the best of the best. You won’t find discount-​bin bargains here; you’ll find some of the finest bikes in the world and people who know how to service them properly.
I respect the reviewer who complained about high prices, but that’s sort of like walking in to the Ferrari dealership and saying, «Seventy-​five dollars for an oil change? I can get it at Walmart for $ 29.95.» Of course you can, but that’s not what you’re paying for. You’re paying for experience and wisdom.
If you’re ready to buy a bike for, say, $ 5,000 or more (or get a bike that expensive serviced…) this is the place for you. If you’re looking for a deal on a fine bike that costs less there’s absolutely nothing wrong with that, but you might be in the wrong shop.
FWIW I’ve always found John, the owner, to be incredibly pleasant and helpful.

Although I’m by no means a regular at Conrad’s, or as hardcore of a cyclist as some other customers, I’ve had my Trek 6000 mountain bike serviced here twice, and both prices and services are top notch for the area (yes, I shopped around).
Conrad’s certainly caters more towards the road/​urban bikers, but they do carry some mountain bike equipment here. Although I do the majority of my riding around NYC, I still like to venture out to LI and local mountains to do some authentic trail riding, hence my desire to keep and maintain my mountain bike. Having said that, I was able to change out my 26″ inner tube and get a new mountain bike tire with aggressive treads here. John, the owner was quick to answer my questions and provided me the same level of courteous service normally reserved for the high spenders or regulars. He knew many of the other customers by name and was quick in handling their requests as well.
Highly recommended!

While the history of Conrad’s and its caricature logo are pretty recognizable across NYC it is a shop that may not be the same as it once was or as described by their history.
The shop was originally started by Conrad and Sarah Weiss and since Conrad’s retirement is now owned and run by John Tsang.
It’s a shop that has a handful of celebrity clientele (Seinfeld, Hofffman, etc) if that’s the sort of thing that helps you determine where to shop. They definitely cater to the more hardcore cyclists out there and if you’re one of those you’ll find no issue here.
If you know your stuff, or know exactly what you want this is a place that might save your butt if you happen to be out this way with a flat or busted chain.
However as I’ve heard from a few friends I’ve sent this way, John can come off as a bit of a dick with a general air of snootiness in his service. You know how when someone is super passionate about something they can sometimes come off as arrogant? Well that’s probably how I would describe it.
You’ll definitely get rubbed the wrong way if you can’t see this, recognize this. If you stand your ground and prod him with questions you’ll get no nonsense answers and a great source of knowledge.
If you’re new to cycling and have easily hurt feelings you most definitely don’t want to come to this shop.
The prices were a bit higher than other shops but this was the closest shop when I needed it.

It’s funny to read a review by someone that clearly is ignorant about high end bicycles. Conrad only builds custom bikes and the mechanic John is one of the best bike mechanic in the city.
Anybody can sell you a bike but more importantly is what the bike shop do for you after your purchase.
Yes, custom bicycles are EXPENSIVE but worth every penny when it’s fitted to you. If you are looking for a cheap bike go else where.