Walgreens

I was here New Year’s Day evening to pick up a prescription. I waited an hour and a half. This pharmacy is incredibly disorganized. I encountered one clerk who was completely confused. He may have been a new employee but this doesn’t speak well for their training program. I must have talked with four different pharmacists or clerks and only one knew what he was doing. Wish I could remember his name to compliment him. He seemed to be the only one there who cared or had any degree of intelligence or training. I realize that it was a busy night and this is the only 24-​hour pharmacy in the area, but if they offer this service, they should try to do a competent job. I will avoid this place! Additionally, as I was waiting for my bungled prescription, I browsed the products for a couple of items I needed. Of course they were out of stock! This was an experience that required all of my patience.

I waited 10 minutes to be let into the allergy medicine cabinet before giving up and when I told the guy at the register he accused me of lying. I’ll try a different pharmacy.

Listen, I’ve been using this Walgreens for my prescription needs for years. It’s got a great location being close to 101, 85 & 237, so it’s easy to get to and 24×7. The Pharmacists and assistants have been wonderful and very caring. I have had to go through the long lines at the Pharmacy, at it’s usually because they are struggling with a Dr. or Insurance issue trying to get a customer what they duly need. I’ve been on the receiving end of this several times as well and really appreciate what they’ve done to help me. Long queues are just a fact, as they have a high volume of customers and Insurance companies often deny prescriptions or Dr’s don’t have the correct info on the prescription.
I’ve never had an issue getting a prescription when I use their website to order renewals etc. Very useful tool. I’ve seen several issues with my Dr.‘s office’s getting my prescription requests to them timely. (It usually takes an hour to an hour and a half.)
My biggest complaint is that this store doesn’t get enough maintenance and I know they’ve gone through at least 1 store manager because the district wouldn’t give them the funds they needed for maintenance. Often the Pharmacy (line) area will be hot… I mean VERY hot and uncomfortable. Now they have «Move and Cools» positioned in several places in the store. The AC in this building just isn’t working right… I’ve seen a ‘fridge’ go over a month before it could receive maintenance. What’s the bonus because the store gets so warm? Chocolates are usually on sale, so I’m pacified. :-)
Regarding security: I’ve never found their restroom closed. I have seen quite a few odd characters in the store. When I felt uncomfortable, I’ve mentioned it to a shift manager or clerk and they immediately investigated.
The truth is I use this store almost weekly for my prescriptions. I choose this store due to the good service I’ve had from them for more than 10 years and the location is very convenient.

Nice service, good people.
Not much can be said about Walgreens that people don’t know. But this Walgreens had some very friendly staff and was able to complete my prescription in only 5 minutes. It’s also open 24 hours a day, another big plus.

Would give it 0 stars if I could. Worst customer service with pharmacists who struggle at basic logic and have no empathy. Avoid!

This is consistently the worst pharmacy. Orders are always delayed and the customer service makes me want to poke my eyes out. It’s even worse after 9pm.

Great prices. Mediocre customer service. Expected prices. Great deals for Walgreen’s club members.

So long cruel world, my life was spent waiting in the only open line at Walgreen’s.

Understaffed, depressing, a place to avoid. I feel sorry for the over-​stressed pharmacy staff, especially at night when many customers have no other choice because there are so few 24 hour pharmacies.

Too bad I can’t give 0 stars to this pathetic store. «Critical B» is spot on in his review, especially the 1^st line about management not caring.
To make a long story short, here are the facts: I walked into this store & there was an employee standing nearby, working on something. When she saw me she stopped her work & just stood there glaring at me. I walked on pretending not to see her but she kept glaring at me until I went to another aisle. I couldn’t find what I was looking for & had no choice but to ask her since I couldn’t find any other employee to ask. She told me the location, but as I was walking away SHE CALLED ME A BITCH.
I sent a complaint to the store manager & to Walgreens HQ but did not receive any response from anyone, not even a robocall or form letter.
Obviously they don’t care about anyone but themselves. I haven’t shopped there since then & will NEVER shop there again. Why should anyone shop there when there are so many other decent places to choose from?

To copy a video file from USB stick to CD costs only $ 3.49
The other Walgreens store at 112 N Renstroff is the worst ever who tried to rip me off $ 30.

The management shows it does not care about this store and they should be replaced. There’s no security at night, so it’s a homeless playground to boot.
They specialise in angering good customers by solving their homeless problems by locking the bathrooms and saying they’re out of order.
Attention Corporate are you checking this hellhole out? Fire the management and straighten this place out.

These losers refused to let me use their restroom tonight, even though I’d obviously just purchased an item at the pharmacy.
Seriously?! Until tonight, I HAD been a loyal customer for decades.
Okay, so you have a (worse) homeless problem at night. I get it. 5 – 0 is in the parking lot every night, including tonight, racing around with no headlights & detaining people right and left. If they hadn’t been there, I’d probably have chanced public urination.
WTH?! They most certainly could have opened the door and let me use it, then locked it again behind me. What’d they think I was gonna do? Bathe in the sink? Go out and tell all the homeless people living in the parking lot I got Walgreen’s to let me in? Or perhaps they were trying to drum up business for their pharmacy by giving me a bladder infection? Do they not know that «when the bladder bursts, urine generally pours into the abdomen, sometimes requiring an emergency procedure»? Or is this a chance to partner with El Camino Hospital by funneling patients to the ER?
Then the kid working there has the temerity to lie to my face (as no doubt coached by management) on top of that, thereby adding insult to injury? Really!!! Sorry, honey, I’ve personally known merchants who play that game every time there’s a festival, etc. Gosh, hadn’t you best call the plumber then? Need a recommendation?
I asked the kid where he goes if he needs to. «Oh, we have an employee restroom.» I see, and I can’t use that restroom either then. Nice. Shall I return when the other restroom magically becomes functional again in the morning — almost like the immaculate f-​ing conception or something?
Looks like it’s time to switch my prescriptions elsewhere. I hear about incentives all the time. For example, there’s that nice new Safeway. Perhaps I’ll have to check out their restroom situation first… Hopefully they understand a thing or two about customer service, unlike these imbeciles. It’s too bad, too; they’ve had some decent pharmacists & pharm techs here over the years. See ya, Walgreen’s!!! Sure won’t miss the usual long lines snaking behind the pharmacy counter — or the often psycho customers (of course, in hindsight, I realize they were probably just upset at being turned away from the restroom). Hate to say it, but I’m almost starting to understand the bomb threats they receive on a regular basis. (I’m joking in that I never advocate violence, but they actually do get them all the time, evacuating the store.)
Honestly, the main reason anyone shops here at all is they probably live in the nearby senior housing or trailer park — or the Walgreen’s parking lot — and don’t have many transportation options — a captive audience, if you will.
BTW, I’m writing this in the bathroom of a merchant interested in keeping my business. Sure hope nobody’s waiting in line for it. Guess I’d best sign off. Don’t wanna be like Walgreen’s and put someone in the same situation they put me in. Unless, of course, the hospital wants to offer me some kickbacks. Then maybe we can talk…

Clearly, I’m a sucker for Walgreens.
I recently went to my opto because I had a cut in my eyeball (yes, it sucked …) and ended up having to get a $ 120 tiny bottle of medication (eye drops) to ensure I don’t become a monster infectious crazed zombie.
Trying to fill your prescription always bewilders me because it takes like 10 – 15 minutes when there’s NO ONE ELSE in line. What are they doing, waiting for the eye drops to brew themselves?
Confused.
While I was here, some really good discounts on Christmas stuff in March (yeah … no joke).

Been quite a few times. Items always in stock staff is super friendly. A couple of times when I was pretty busy there was only one line open and cashier needed assistance with customer in front of me so it took forever. There were staff nearby and oil forever for an employee to help him out. But it happens. Very clean both inside and out, friendly people and they sell beer inside, not bad.

Giving 5 stars b/​c I tweeted a problem, nationals referred them to call me. They have 8 packs of Ella aka ulipristal acetate IN STOCK, expires 2 years from now. GREAT!
Other Walgreens said, «we don’t have it, we can’t ordered it. there’s no substitute.»

I really don’t like this pharmacy. Always a long line. Staff is pretty rude for the most part.
The only reason I’m giving 2 stars instead of 1 is because I’ve never had a mistake for my prescriptions.
This place sucks.
Update:
Dropped to 1 star. Going to go through the hassle of moving my prescriptions. I’ve been standing here in line for 20 MINUTES. And I still have 4 PEOPLE in front of me. Manager came back for an override FINALLY. And he just leaves. Doesn’t get on the other register to help out. Took him long enough to get back here. What a turd.

After waiting in the line for 20 minutes, they tell me my prescription has not arrived from the doctor. We waited for another 30 minutes and inquired again, when they told us they got it and they are working on it. Cue 15 mins later, they tell me they only have 5000 IU and not 50 000 IU like the doctor prescribed. Alright, we asked them if they could find us any other Walgreens which might have the medication. The woman told us she was busy (!), so we asked her very politely, when we can know about the availability. It was 9:00 in the night by then, and she curtly tells me she doesn’t know :(
At this point, I got fedup and left the store. There was one woman who tried to find out at one Walgreens, and told it was not there. The other one did not even check.
So we waited for 1:30 hours to not get the medication, and not knowing where it is coming from.
In the time of instant emails, messages and photos the prescription takes 40 min to come from a hospital down the street. It looks very poor on someone’s behalf professionally, if it takes 15 mins to discover it was 50 000 IU and not 5000 IU. I would be ashamed of it if I made a similar mistake in something I do for a living. Finally, they don’t even have courtesy to check.
I am not going here ever again!

This is not my usual Walgreens but I had to use their 24 hour pharmacy to pick up medication. The lines are terribly long and they seem understaffed. On both occasions, I was pretty sick and needed my antibiotics urgently and coming here was so stressful. The line had at least 15 people waiting and all the customers are pretty pissed off as well.
Also, the location is a bit far away from where I live. I wish they opened up more of these for people who go into urgent care at night and need to pick up medication.

This place is so inefficient. 9:45 p.m., a line to pharmacy and check were both so long. Just there was not enough staff. Unfriendly service.
To save money, less staff and collecting 1 star on Unilocal and bad reputation? they will lose customers and will lose more money than they save.