CVS/Pharmacy

I love this store! Everyone is very nice and professional. Best CVS pharmacy I have been to, both front and Rx end!

A little small, a little slow, a little out-​of-​date. I mean, I’m happy they were there, I was able to pop in and get my prescription filled, and the ladies at the pharmacy were certainly pleasant, but «state-​of-​the-​art», this is not…

Much better when it was Long’s…

This review is for the pharmacy only.
I walked up to the pharmacy and the guy working comes up and I tell him that my doctor called in a prescription for me (which I have confirmed with her multiple times that its the one on Miramonte with the correct phone number). He asks me how to spell my last name multiple times (its only 3 letters) and just seems generally annoyed to even have to deal with doing a simple job like looking up if my prescription is there. I would understand if I was being rude too but I have had customer facing jobs and understand how difficult it can be sometimes so I was friendly in the beginning of this exchange.
He says there’s no prescription. The lady working says, «wait I’m still checking the messages». He was ready to just send me on my merry way, not caring if I got my prescription. I then tell him that I just enrolled in a new prescription plan a couple of days ago and don’t have my policy numbers. He says he can’t look me up. I tell him I was told by CVS Caremark that he could. He then proceeds to look me up! He was just too lazy so he lied to me!
The lady working then comes over and says they never called my prescription in. Meanwhile I hear the guy who was helping me before being incredibly rude to an elderly man. I asked her if they can at least check if they got a call from a San Jose number that I have in case my doctor didn’t use the right name or something. She then told me that they didn’t receive any calls from any San Jose numbers. I said «REALLY?!» and she said, «well we probably did but I can’t check incoming calls». It felt they were just saying anything to get me to leave.
I left wanting to think something just got messed up in the communication from my doctor the pharmacy. After reading some other reviews, I’m starting to think someone wrote down the call for my prescription and then it was just lost or ignored.

This review is for the pharmacy. I only come here to pick up prescriptions because the location is somewhat convenient, but at this point I would much rather drive further to another pharmacy. My doctor called in 3 prescriptions. When I came in to pick them up the rude middle aged woman at the pharmacy counter said I had no prescriptions and nothing had been called in… I asked her to check again. She checked and said oh yeah you have prescriptions, they just have to be confirmed. While the prescriptions were being confirmed I had a return to make, which she made very difficult (it was an unopened allergy medicine that I’d purchased the day before, but didn’t take because the CVS pharmacist that had recommended gave me the completely wrong medicine).
Once she processed the return I asked her what was going on with my prescriptions. She looked at me blankly and asked for my name again, looked at the computer and said that I have no prescriptions. (less than 2 min before she said that they needed to be confirmed) I repeated that to her and was met with another blank stare until something clicked in her head. I was told they’d be ready in 10 minutes and she’d let me know.
After waiting over 30 min I asked the woman if my prescriptions were ready and she said yes (who knows how long they were sitting there). After she rang me up it turned out she had forgotten one of my prescriptions so I had to wait even more.
***All three prescriptions were pre packaged and just needed to be pulled from the shelves. There was no line at the pharmacy and several people were working there so there was no reason for them to take so long to «fill» the order. I’ll be switching to another pharmacy.

The old Longs is now a CVS. Not much for the membership purchasing. There are a few workers here that are cool and one that is a bit on the creepy side. Maybe pays too much attention to what you’re buying. However for everyday convenience style purchases it’s not a bad way to go

Just be warned: If anyone in your family takes a medicine that the pharmacy keeps in the locked cabinet, be sure you call to be sure the pharmacist is there when you plan to be there. I went to pick up my son’s medication and was told that there was one key and only the pharmacist is allowed to have it. And the only pharmacist was at lunch. I went back after she was supposed to be back and was told «she is running late». So, if you don’t check to be sure the pharmacist is there, you may end up making three separate trips to the pharmacy for one stupid box of pills.
Also, when I was checking out at the front of the store, the extremely bored looking cashier told me that I «got a coupon» with my receipt. I asked her what the coupon was for and she said «I have no idea. Just read it.» Grumpy.
Just seems like customer service is not their highest priority, just so you know.

OMG extremely over priced Loreal lipstick #860 only bought it because I have been having a hard time finding it at my favorite Walmart. #860 is a popular color amongst the sistahs & the choloas so I gotta get it when I can find it.
…and just like all the other CVS’s same ol nasty @$$ grey rat nest carpeting.

Since my girlfriend and I switched our prescriptions from Walgreens El Camino to CVS Miramonte, we’ve always had positive experiences — no more long lines and uneven customer service. The pharmacists do exactly what they say they will do and are cordial and helpful. Since the prior negative reviews are two years old it is possible that the prior pharmacy staff were replaced.

Horrible, extremely rude worker and management, and would take my money somewhere else.

Sheesh… I don’t know where Beth and Robert are coming from… Maybe they have the wrong store??? I have been going to the Blossom CVS /​Longs for several years now and have’nt noticed any significant problem… Maybe it is because I have a friendly disposition and I don’t let little things get to me. It always appears to me that the staff is trying hard to do their best. Let’s not forget we all have bad days sometimes, even Beth and Robert!

Avoid this pharmacy. The pharmacist is unfriendly, sometimes downright rude, and unhelpful. All of the traits you don’t want from the person who is supposed to teach you about your medication and make you feel comfortable as you deal with an illness.

Have you ever noticed how your experience and impressions of a store have so much to do with the people who work there?
I’m pulling my prescriptions from this CVS and heading to a nearby Walgreen’s all because of the guy who works at the pharmacy counter. He’s the epitome of unfriendly. In spite of the fact that I’ve picked up at least 2 prescriptions a month for the last 6 months, he acts like he’s never seen me before and always seems bothered when I ask for my drugs. The idea of going there makes me so tense that I find myself procrastinating and not picking up my prescriptions.
It’s simply not worth it do business with him. Bye bye CVS.