Morrie’s Automotive Group

This is the only service department that I trust. I took my truck in for new tires which were going to cost me about $ 1,100. The service manager looked at them and called and told me I did not need new tires that I needed was a rotation. I love how honest the fair priced they are. They could have easily taken my money.

Found an Outback I wanted at the Brooklyn Park Subaru location. It had a bearing issue that they said they would fix but it would take 5 days to get to it because it was partly over the holidays. I was OK with it because I was going out of town anyway. I asked for a text or voice mail on the status, but when I returned there was none. I called up the salesperson and was told they had sold the car to someone else who was willing to buy it without the repair. I thought we had a deal, but apparently not. Really disappointing and frustrating.

Buy Happy… I don’t think so. My husband and I bought a 2007 Jeep Sahara that featured both the hard and soft tops but…6 days after bringing the vehicle home we attempted to put the soft top on and discovered the windows missing which after much hassle, we did get from the dealer (who got them from the previous owner). But wait… now the door frame bars required to install the top are also missing and by now, the dealership has completely abandoned us and has refused to find or replace the bars, thus rendering the soft top useless until we pay for the replacement parts ourselves. the entire sales staff and management at Morries Brooklyn Park are completely useless and there is ZERO customer service or even fear of lawsuit as the «arbitration» contract you are forced to sign basically means Morries is paying for the arbitrator… guess who they are going to find in favor of (per our attorney)? I would not buy from or even have service done at another Morries if my life depended on it… unless of course, I felt like I needed to be screwed!

Our family has purchased cars here for years. They offer very friendly service and are not super pushy for being sales people. We have always had extremely good luck here and if you are interested in getting a new car, I would definitely recommend this place.