The UPS Store

Excellent service and very fast.

Michael and the Team at The UPS Store store did a great job of packing a fragile glass case and antique for international shipment. They made a recommendation that saved me money and got it to The Netherlands on time and in perfect condition.

I have been here a few times over the last few years and the same guy has helped me with my live scan 2 times I did it. Both times he was great, friendly and professional.
Michael Ohannesian, helped me out when I forgot a form he said ya you’re missing the form, find it online and just email it to me! I was grateful he saved me another trip back home as we all have a lot to do in our daily lives.
I know it’s simple, but it’s the simple things that make the biggest difference. He didn’t have to do that so I’m appreciative that he did. And for that he has earned a loyal customer.
Thanks Michael and the to UPS store

Parking in the back or on Sepulveda, the drive way is narrow and there is very limited parking in the back, Sepulveda has no parking during the afternoon rush hour so unless you are going by here in the morning there are other locations that are easier to get in and out of. The couple of times I have been here the staff has been great but the parking situation makes other locations much easier to use.

Guy stayed after closing to help me out. Went above and beyond and was a real nice guy about it.

Been coming for 6 years. Mike runs a tight ship… and it trickles down. They always deliver, no pun intended. Solid group and service.

Fast and friendly service! It’s a bit small so you have to look a bit when you’re driving by.

The man in charge was amazing. He printed and scanned and emailed my docs in minutes and I was in and out. It took FedEx an hour to do what he did for me. I will never go back to the FedEx on Hawthorne in Torrance now that I’ve found this UPS location in Manhattan Beach. The gal behind the counter was super helpful too. Will be back again!

To start, the man helping me on 10÷3÷14 was a total jerk and not friendly at all. The store wasn’t even crowded and he lost my package and a label before I even paid. He had to go thru other packages to find mine and reprint a label.
I paid for my package to be delivered while I was in NY on the following Thursday — the day I arrived. There was never any tracking update and they just told me to follow up with an investigation on where my package was — since they had no idea. My package did not arrive in NY until the day after I left on the following Tuesday.
I wasted $ 45 on the contents of the package and shipping. I was very disappointed in my experience with the Manhattan Beach UPS Store. I usually use FedEx and looks like I will continue to do so. Thanks for nothing UPS.
4÷15÷15 — I was refunded for my shipping costs after I called the store and complained. They never did have a good reason why my package arrived so late, it just sat at the store for awhile is what they guessed. Unfortunately though, the damage was done. Having dealt with this a few other disappointing experiences with receiving items thru UPS (or lack there of) — I will not give my money to UPS anymore. It us the USPS for me! Might not be as fast, but reliable and way cheaper!

They are pretty nice in here but it can get busy and they tend to ‘finish’ packing up your boxes after you have left. It’s a trust thing and so far there have been no problems. Parking is hairy as you have to park on Sepulveda.

Sometimes you wanna go… where everybody knows your nameeee…
This is the most fantastic UPS Store ever. I signed up for a POB here and I couldn’t be happier with the service I have received thus far. Wonderful and attentive staff; and the facility is easily accessible (though their parking lot situation can be a little tight at times). The best thing is that the Manager is so on his game that he greets you by name when you come in. I love that; it shows that he actually cares about his job, the business, and the customers. And even greater bonus is that they’ll sign for your packages and even email you when you get a package. I’ve even emailed them to see if I have any mail in my box and they usually get back to me within a reasonable amount of time to confirm the number of mail pieces. Excellent customer service. These folk deserve an award for the grade A customer service they provide. I will be a customer of this particular store for as long as they’re open. If you need a POB, this is your place.

My go to place for all my printing needs. Very helpful and friendly.

I do business which requires international shipping, I’ve gone to FedEx, USPS, DHL and UPS, based on pricing and timelines, UPS came out on top. So naturally I started visiting various UPS locations, I’ve tried quiet a few locations, the ones in DTLA to the few in the SouthBay, this location is BY FAR the best! It stole my heart. Super-​be customer service skills, plus they are looking out for my pocket and suggest ways to save me mula! I LOVE that! If your going to frequent a UPS store, make this one in Manhattan Beach your location! I’m glad I did!
PS. I was a fan of the one in Gardena but on more than one occasion the employees at the same location kept quoting me different prices on the same exact package!

The UPS on Artesia was more helpful than this location. Won’t come back here again.
Went to send off two packages (textbooks I had rented). I messed up somewhere because both packages ended up having the same return shipping label and the guy told me he couldn’t send it. All righty, so I just left and thought I’d deal with it later. When I got home later on I rang them up and asked if I could just tape the two packages into one and send it off that way. I had already packaged them and didn’t want to hassle with it anymore than necessary. The guy on the phone told me nope, can’t do that.
Took my books to the UPS location on Artesia and without even saying anything the woman who helped me (extremely friendly btw) offered to tape them together for me and ship it off, no problem. So yup, this place was no help.

Eversince I signed up for Amazon Prime membership, I have been frequenting this UPS store almost on a weekly basis.
Amazon did EXCELLENT by partnering with UPS because had it been with USPS… I would think they’d lose a lot of customers.
I buy everything from Amazon. If I’m paying for Prime… might as well take advantage. This means that often I’d have some items to return or exchange. So I’m here a lot.
Did I say… thank GOODNESS for Amazon and UPS partnership? Cause they make it so freakin’ easy and convenient for me… the happy customer.
LOVE.

I just ran in to get something printed and notarized, but the guy working (Anthony??) stayed a few mins late to help us out, with no attitude. Really helped me out of a bind.

This store is so well managed and has excellent customer service. Mike (manager?), is always super helpful, straight to the point and knowledgeable. They always handle my shipments efficiently. I’m in and out of there in 5 mins. Excellent operation.

I used to go to the DMV — I mean, FedEx — up the street. They were always nice by the time they got to me, but never printed the order I emailed until I showed up to pick it up, etc. I rarely got out of there in under 10 minutes.
Anyway, I started ordering regular print jobs and was looking to cut costs. I needed to look no further than the UPS Store. Just a few blocks away, blink and you’ll miss it but better prices for simple print jobs, better service, faster. Employees and customers alike are a LOT more chill at UPS. The parking in the back and it’s small size make it feel like a home town place. Maybe it’s me but that little parking lot always seems sunny when I stop in. Anyway, great service & prices, and just a nice overall vibe.

There is one disgruntled employee working here who happens to always be there when we are.
I haven’t gotten his name yet.
He is rude and unpleasant and we are definitely switching stores even though this is the closest one to our house. Not worth it.
I really don’t understand how people like him hold down a job.
I just want to ship my package without attitude.

This was my first time at this location (it’s not super near where I live), and I have to say the service is definitely top notch. The people are great, and I was able to get in and out fast — no unnecessary waiting. If I’m ever in the area again I would definitely come back!