24 Hour Fitness

Been going here for a little less than a year. i like it! i use mostly all their machines already and i must say, very good! i havent tried their classes yet which is why im sad. i need to go and see what they have. didnt really look into it. i usually just stay upstairs and work out with my bf. i love how the cardio is in the same area as all the machines. unlike, other gyms, the cardio is downstairs. i’d rather everything be all in one place so its easier. some days it gets busy but now i know to come during the day, LESS PEOPLE yay!!! at night around 7ish is when the gym is crowded. and when i say crowded, literally everyone is using some kind of machine. you would have to wait for your turn.
They have their own parking right in front of the place. the AC in the building is also nice and cool. so convenient because i dont want to be smelling B. O! yuck! the downfall is that sometimes there is no paper towels which suck because when you need to wipe a machine down, now you need to just leave it alone for the next person, eww! i see workers walking around but i dont know how they dont see the paper towels needing to be refilled. other than that, i really enjoy coming to this gym.

1) Not enough treadmills. That seems to be a decision they made — because when they finally bought equipment, they bought tons of elliptical machines even though they are in less demand.
2) FOX news 24-​Hours. Some days it is on nearly every TV. Keep your politics out of my work out.
3) Slow to repair equipment. Treadmills can be broken for weeks.
4) Check your sanitizers more frequently!
Hey, I like this place. It is convenient and people come in all shapes, sizes, ages. No body shaming here.
Just wish the management would clean up its act.

Decent for its size if it’s a slow night, but good luck getting in a good lift if you’re there when it’s busy. Though there are some employees who are wonderful, and do their jobs, there are not enough evening employees who restock cleaning supplies. I know first hand that it’s a simple task. Gyms are a breeding-​ground for bacteria. I’m extra paranoid about it because I’ve picked up staff-​infection at a gym before, and was out of work for days. Since people can be inconsiderate and sometimes don’t clean up after themselves, I do it before and after I use anything. It’s frustrating that the majority of the time, there are no means of wiping things down upstairs because there are no paper towels at all. Its even more frustrating when they come up, look around for a second, and don’t even bother to check, or I leave the building to see the staff member just sitting talking to friends.

Not a bad gym. Has everything you would need. Music volume is so low it’s like working out in silence, so bring music/​headphones. Locker room was clean. Skinny young guys in front of dumbells have zero etiquette, curling half their weight, blocking the rest of the dumbells. Male trainers are machine Cowboys (from what I saw). I did see some good work being done by 2 of the female trainers. Clean equipment, plenty of equipment.

This is my gym of choice and I have been here for years. The gym is fairly big with an extensive array of cardio equipment, a weight area, and a large room for pilates, yoga, and dancer-​size classes. There is also a daycare option (for a fee) for those with young children. They have a personal trainer area and a spinning room for those real hardcore fitness buffs.
This gym has gotten more crowded in the past year and it appears that many more marines have come in because the base gym has shortened its hours. That makes the 1600 — 2000 crowd almost overwhelming if you are trying to use the weights, but that’s gym life no matter what.
I think the staff is good, the front desk will greet you and will talk to you about products and services you want to buy. This is a low paying job and the turnover is horrendous, it’s not a career job.
There have been comments on the testosterone level among the members here and yes, the clientele is not dominated by business professionals. This is not uncommon. I have been to many (and I mean MANY) gyms, and most are like this, men and women. There have been conflicts on the gym floor but I have seen the management come up and throw out the troublemakers. I think the comments about the rough looking gym members are a result of the numerous Hawaiian and Polynesian types that lift there. Yes, some of them do look scary, they are huge! I’ve never seen them «throw their weight» around however, and I think stereotyping is having a role here.
Speaking of stereotyping, I’m gonna guess that a good way to get your face re-​arranged at this place is to try to hit on the girls. This gym is not the proverbial hot spot to «meet the chicks». The women here don’t like it and the guys don’t really like to see it either, which is why the marines tend to keep to themselves.
Parking is good, it’s free, but you may have to park in the upper area and walk a bit to this place.
The main issue with this facility without question, is cleanliness. The management has tried several methods to keep the place clean, but there are issues. The men’s locker room is frequently dirty with litter on the floor, disgusting toilets, and questionable showers (although that was addressed recently). Short of putting in a full-​time attendant in the locker-​rooms, I honestly don’t know what can be done. The sinks and toilets (and urinals) just need to be pulled and replaced. There needs to be more stalls too. I’ve heard the women’s locker room is not much better. I actually avoid the locker room entirely because I don’t want to put my bare feet on the floor. The entire room gets a cleaning once a day, but this place needs it every hour.
The floor of the weight area is also not clean, with paper towels and dirt all over. The job to clean this area is not attacked with a lot of vigor, if you get my drift. It should be a team effort, not just one person.
Other smaller gyms have begun to move into the area, so I hope this increased competition has a positive effect on this facility.

In Hawaiian culture people are supposed to be welcoming, friendly and kind. I did not feel part of the Hawaiian Ohana as I went to 24 hour fitness in Kaneohe, HI. I called earlier in the morning to see if I could get a guest pas for the day since I’m on my honeymoon, all I had to do was present my ID upon arrival. I arrive and was treated like another number, another sale, another «guest» by Sara the woman working the front desk. Not a care at all that I had talked to someone on the phone earlier about a guest pass, not a care at all that I was on my honeymoon, not a care at all that I was visiting Hawaii. She was rude and disrespectful, showing no customer service.
I am an avid gym goer– I go six times a week. I’m a bodybuilder. I’ve been to a lot of gyms. A LOT. I’ve spent countless hours building my physique the way I want it. The lifting community is a tight knit group. After the way I was treated today in the Kaneohe 24 hour fitness I will never step foot in another 24 hour fitness again, anywhere. I will also steer all of my bodybuilding friends and colleagues away from any 24 hour fitness.

Tons of parking all around the center. If you can, avoid going between 5pm to 8pm. You will find yourself standing doing nothing if you have a routine or workout plan. Equipments seem old and poorly maintained. The cable equipment have rust so adjusting has a little resistence. Feels as if without any staff member the place would run the same way. Walk in, sign in (greeted like im not welcomed), workout, leave.

The natural beauty of the windward side is sublime. The emerald curtain of the mountains and the aquamarine expanse of the ocean is a sight to behold. In stark contrast to this soothing heaven on earth, the dark clouds of ignorance, bigotry, and racism loom large in Kaneohe.
According to the eminent Southern Poverty Law Center (SPLC), Hawaii has a racism problem. (The SPLC intelligence report on Hawaii racism is published online for interested readers.) According to some world travelers I have spoken with, and from my experience, Hawaii racism is the fiercest of any place in the world. For instance, I recently witnessed a truck driving around town with an oversized sticker emblazoned on the rear window that read, «My heroes murdered Captain Cook.» Astoundingly, that is a common case of pure racism and hatred among many locals in Hawaii. In stark contrast, I was born and raised in the contiguous states. During that time, I never once remember experiencing racism. Conversely, in my decades in Hawaii, I have experienced racism more times than I can remember. (See, for instance, the shocking Carter-​Trask file online by Ka Leo O Hawaii that made the «New York Times» and the «Los Angeles Times.»)
Walking onto the exercise floor of the 24 Hour Fitness in Kaneohe feels like what I would imagine it is to walk onto a racially-​charged prison yard. The locals cluster together and the non-​locals keep to themselves. It feels as if a riot broke out, like on a prison yard, each group would immediately go to their respective turfs and prepare for battle. The only other time I can distinctly remember feeling like this was when I got lost one night and drove onto an Indian reservation.
I assume that this hostility is why 24 Hour Fitness does not open a location on the Waianae Coast. Speaking of Waianae, based on my observations, I would have to rate Kaneohe a close second place behind Waianae in terms of racism and hostility toward outsiders. The annexation of Hawaii by the United States and the subsequent military presence are plausible explanations for this phenomenon, but no one is still alive from the late 19^th century, so this element of the culture and system of behavior is most likely passed on from individual to individual and generation to generation, particularly by children imitating their parents.
And please let us never forget the Hawaiian tragedy of Christopher Reuther, a promising prospective student to the University of Hawaii law school, who was murdered in Hawaii because of his race. Hopefully, history does not repeat itself. But when I was departing another 24 Hour Fitness location on Oahu one evening, the security guard advised me that it would be best to escort me to my vehicle because he noticed some locals scoping me out. I have excellent situational awareness, and I noticed this too, just as I feel it is necessary to watch my back in the locker room of the 24 Hour Fitness in Kaneohe so as not to get bum rushed into a wall by some belligerent native. (I’ll leave the teenager defecating in the locker room sink for another review.)
In conclusion, the culture of Kaneohe is not the fault of 24 Hour Fitness – but it is part of the character and atmosphere of 24 Hour Fitness, Kaneohe.

I am concerned about the overal cleanliness of the club. I’ve been coming to this location for a few weeks now and I haven’t seen any improvement. The club always seems dirty. For instance, the tile area around the hot tub is extremely dirty, the hot tub actually as dirt inside of it, the showers in the men’s locker room have mold, the water fountain near the entrance to the men’s locker room has a degraded push button, the walls around the water fountain appear to have not been wiped clean in months, the stairs are dirty, the equipment does not appear to have anyone thoroughly cleaning any of it, the fitness equipment floor where the machines are are also noticeably filthy. The men’s locker room, especially the area where the urinals and toilets are is in desperate need of a power wash, scrub, bleaching, or some type of industrial strength cleaning. There is absolutely NO WAY that management and staff can continue to ignore these issues. When I compare my experience at the 24 Hour Fitness Windward in Kanoehe to 24 Hour Fitness Balboa in San Diego I do not feel that I’m getting what I signed up for.

Going to this 24 is a necessary evil. The gym is dirty and pretty small, especially considering how many people go here. The organization of the gym is not very intuitive and it’s far too small (this is clearly a big thing for me). You usually don’t have to wait for machines but it does happen from time to time. The staff here are pretty unattentive, just want to speak with eachother or be on the phone, but I don’t mind that as much because I’m not here to chat with them anyways. The gym is kind of dirty but it’s a gym, so I can give it some leniency there too and parking sucks but at least it’s free (not tru for town 24). If can, I’d avoid this gym but it’s the only one near by otherwise I’d go anywhere else.

Buyer beware I tried to cancel my membership at the gym never got processed. 6 months later I try to cancel over the phone. They wanted me to come in but I had injured my shoulder and couldn’t drive. Called the phone number to cancel I waited 20 minutes the first time. Then lost connection. Tried again. I have been on hold for an hour and no one to help. Called the fitness center again and the manager got sassy at me saying she had to wait over an hour too. Tried to explain I am having shoulder replacement surgery and can’t drive could they send it. Got told find somebody to take you. Told her I’m in pain can’t do it she refused to help in any way. NO ALOHA SPIRIT. other places have customer service and care about their members!

At first actually enjoyed coming to this gym. They are a little on the light side when it comes to treadmills but it happens right? The parking always sucks but that’s all over Hawaii. What I didn’t appreciate was the awful customer service from the front deck. I went in to cancel my membership since I’m moving soon and it took 3 mins of me standing at the front deck before I was even addressed. That was with two females literally right in front of me. When I was finally able to to talk to one of them. She made absolutely no eye contact like she was scared of me. She was short and rude also. I left pissed and glad I wasn’t giving them my money anymore.

I moved from Honolulu to Kailua happy knowing a 24 hrs fitness will be in a proximity, I learned it is a smaller center so I expected a much more personalized and friendly environment. Wrong!
The team at this location is completely disconnected to the customers, I felt totally ignored and a kind of an unfriendly vibe.
I do not expect to have the receptionist or any other jumping over me happy to see me but at least a friendly welcome would be nice.
Small but okay, no towels for members and restrooms not too clean.

I used to be a member of 24 for about two years. Since I live nearby, this is the primary location that I would work out at. Throughout my time going to the gym, my BF would notice that every single time we’d come here to work out, I would turn into a raging B. It’s not like I’m some musclehead or something, but for some reason, the moment I’d come here and try to even look for parking. I would start to get annoyed. After some introspection, and finally cancelling my membership, I now realize why.
–Parking sucks. The lot is big, but during the after work rush, good luck finding parking. I’ve found that I’ve had to park in front of Longs or Foodland on several occasions.
–Bathrooms are filthy. I tried my hardest to never use the bathrooms at this facility because it looks like the floors haven’t been cleaned in years. A few of the sinks say that they are «temporarily» out of service, but they’ve been this way for the past 6 months.
–The Jacuzzi is a nice feature, but on the one and only occasion I’ve used it, I was totally grossed out. It’s like sitting in a tub of warm sink water. Would not do again.
–The gym is dirty. By far, this is the worst 24 location I’ve seen. They recently got a whole bunch of new cardio equipment, but you couldn’t tell based on looks because a lot of the crap is just covered in old sweat. The machines look like they haven’t been wiped down in months. I’ve also seen leftover bandaids on the ground and empty energy drink cans laying around.
–Speaking of which, even if you wanted to be a decent human being and wipe down the equipment after using it, over half the time the paper towel dispenser and sanitizing spray bottles are empty! They have no standards here for cleanliness.
–Without fail, something is always broken here. It might be one of the cardio machines, it might be the showers, who knows. There was even a period where the AC was broken for almost a month. Talk about body odor.
If I had to judge this place based on the facilities alone they’d be at 1 star, and that’s only because that’s the bare minimum I can give out. I’m giving 2 now because I did enjoy the classes, especially yoga-​though during the after work rush the classes DO get full. The other 24 Hour Fitness facilities on Kapiolani or Pearl City are farrr superior to this place. If Kaneohe is your only option, I’d say save your money and run outside or something, you’d be way better off.

Great work out at the Kaneohe 24 hour fitness. But it ended with a woman in the locker room with 2 large service dogs in the jacuzzi area then the f$&King showers! Disgusting! Total abuse of having service dogs in a women’s locker room. I complained to the front counter and the employee just shrugged it off and said sometimes people abuse it but what can we do! Can’t believe it! One dog maybe but TWO LARGE DOGS! To top it off the steam room is down and the shower area had hair all over the floor in clumps and the drain backed up. This gym should be given a RED CARD if it was a restaurant in Hawaii.

It seems that the hot water is never working, and the jacuzzi is always filthy!
And when I called the manager to find out when it will be fixed, no one ever returns my calls. The front this person tells me I should call corporate because they’ve made numerous reports and have not yet gotten authorization to get these things fixed!
Really …Very disappointing and I’m considering canceling my membership!

Large, spacious and bright gym. Better than a lot of 24’s I’ve visited. They have ample equipment (usually I have to wait for equipment at other gyms I go to). Plus, tons of very cold AC! All the TVs were in working order and there was plenty of space on the side to stretch and cool down after my workout.

What to say about a testosterone laden gym, besides the fact that all 24 Hour Fitness gyms in Hawaii confirm the «dumb jock» myth. There are about a dozen TVs in there and each only show Fox news as if gym management is trying to dumb people down on purpose which is odd because the average Hawaii is poor & unaware that their vote doesn’t matter to the old boys club that takes everything Fox news says tot heart.
And the gym equipment is always broken or closed or pieces missing. Spend more money and try another gym, unless you wanna be dumb while not getting a good workout

I have pretty mixed feelings about this 24. The staff is usually pretty nice and the place is kept as tidy as a gym can be. However it is a weird set-​up. I hate the fact that you need to walk right through the middle of the weightlifting area just to get to the treadmills AND even worse, the girls bathroom. Granted it’s not 24’s fault that guys are always creepy and have staring problems but the designer of the layout should’ve known better. Another thing I was upset about was the training area. I was surprised at how under stocked this was compared to other 24s. There were only 3 kettle bells, the lightest being 20 pounds. Tried it and was tired by my 5^th rep (yeah I’m pretty weak). They only had two weighted poles, one of which was ghettoly taped up and wasn’t even labeled with what weight it was.
On a more positive note, I love their classes. I’ve been going to the zumba and yoga classes for a few months now and I have to say that you seriously get a workout from these. Teddie’s zumba class followed by her yoga class is awesomely intense! I’m excited to try out the body pump class next.
BTW, parking is horrendous in the morning and probably in the evening as well.

Cons
1.Gym is always dirty (especially in the bathroom).
2. Too expensive. Monthly price should be almost free considering the condition the gym is in.
3. No bumper plates
4. Homless people sit on the benches where your head would go
5. Alot of gym equipment dosent work.
6. The pegs to choose the weight is sometimes pissing
7.showers were broken for a few months. No one cared to fix them
8. Water fountins are currently broken
9. ALL of the bar clips are broken
10. AC Is broken often.
11.un-friendly staff
Pros
NONE.
Worst gym ever. Would only reccomend if you live near-by.This gym needs new managment. I made a Unilocal just to make this review, that is how pathetic and embarrasing this gym is.