Tenney’s Algaroba Auto Repair

I cannot say how anyone else’s experience was at Tenney’s but mine was disappointing. I see many comments about how Diane tries to get the best price for parts to save her customers money and she also said that to me.
Here are the facts.
She charged me $ 704 for two front complete strut assemblies.
NAPA Hawaii sells the same complete Monroe assemblies (same part numbers and brand) for $ 440.
Diane sold me on getting the complete strut assemblies because labor costs would be less. She charges 2.6 hours of labor to do what another shop (on Kawaihao) owner said would take 1.5 hours to do because replacing a complete strut assembly is easier than just replacing the struts.
IMHO, I paid about $ 300 more at Tenney’s for the strut replacements.
My complaint with Diane just brought the response of «I’m sorry, but I’m doing what all other shops are doing.»
Not all shops. Unilocal is the reason I went to Tenney’s.
I hope no one else make the same mistake.
BTW, Scott is an awesome guy and I believe Tenney’s went downhill after Tenney past away.

I have been going to Tenney’s for over 15 years since they were in Manoa. Their service is excellent. They are competent, honest and friendly. Who could ask for more.

I miss talking about old times with Tenney. Have Always had good honest work with Scott and Diane. Once they installed a defective part on my truck and it stalled at Costco gas station (embarrassing) .I called Tenney and within a half hour he sent a tow truck to pick me up and take my truck back to his repair shop no charge and no questions asked.

Awesome place to do business. Honest people and they search for the cheapest parts. They get the repair done super fast. I’m happy I found this place and i would recommend it to anyone that needs auto repair.

Tenney’s is awesome! The guys are very honest and diligent! Compared to many auto repair shops I’ve been to, Tenney’s is by far the most welcoming. Scott is very helpful and looks out for your best interest! I highly recommend this place!

Took my 1996 Pathfinder here and our Forester and Tenneys’ always came through. Honest, solid work and fair prices… sadly hard to find nowadays but Tenney’s is old school and I’d not hesitate to bring my car her again to get it serviced. Drive a Leaf now so maintenance is just about nil… but for my fossil fuel Forester, Tenney’s is one of two mechanics that I’d trust on island to do any major work. Thank you for being an example of what honest solid service is.

I should’ve posted this much sooner. Tenney’s owners are people I trust. Referred here by two coworkers I’ve known for over 20 yrs saying how honest and trustworthy the owners are and I totally experienced that. Took my teenager’s car here (a 1996 car worth $ 2k but his childhood savings to buy) and they bent over backwards to fix break problems with it. They initially couldn’t find the cause of the problem and didn’t charge me anything and advised not to drive it and they would keep trying different things. I totally agreed with them as the braking system would just slow even when you slammed on the brakes. They fixed it using used parts to reduce the cost and it was a fraction of the price I paid at another shop that tried, but could not fix the problem. Even after the parts they put in they wanted to keep it a day longer to test on the freeway and driving down steep slopes. They are super busy so i really appreciated their concern. Two years later now, no problems with the braking system.

I have nothing but high praises and remarks for this auto shop. Scott is the man! All the positive reviews that have already been posted before mine are ALL TRUE. This is the only auto shop that I will trust. They’re honest good people who don’t cheat you like the other auto shops that I’ve had the unfortunate experience of dealing with. Bottom line, BRING YOUR VEHICLE TO THIS AUTO SHOP! Guarantee, the work will be done (in a timely fashion; they’ll even quote you a time frame) and the PRICE IS REASONABLE. I will always bring my cars here and when my kids are old enough, I’ll make them bring their vehicles here as well. Crossing my fingers that this shop will stay open for a very long time. I’d be devasted if I have to go elsewhere.

If you ever have any automotive needs… it’s nice to find a shop in your neighborhood that is honest, and does good quality work.
Recently while I was driving my play car… I noticed a «clanging» noise coming from the rear exhaust area when I was driving on a rough patch of road, or going over a speed bump.
Upon getting home, I climbed under my car to see what was causing this funny noise. While looking around, I find a support bracket had dislodge on the left side, causing the support bracket to bang against my exhaust pipes.
Maaaaaaaaan! The retaining nut is completely lost, therefore I could not put the support bracket back. And another reason why I could not put back the support bracket is because I could barely fit under the car (as it sits very low).
Aaaaah, why don’t I be honest about it… because I’m too fat, and could not fit under my car OKAY! Lol!!!
I decided to just take my play ride into Tenney’s Algaroba Auto Repair. Why kill myself right? Lol!
I visited Tenney, and I asked him if he could fix the problem for me. He took me in right away, and he fixed the problem in a jiffy! While I had my play car in the shop, I also had him take a look at another issue I had with my vehicle, as I had a very slow leak in my rear differential. He fixed the leak, and replaced the fluid for me.
Great work, done in a timely fashion! He also charges a very reasonable rate…
I did noticed he is quite busy, as there are a lot of cars going in/​out of this shop, so if you do need something done on your car, it would be wise to make an appointment. Check ‘em out… I did!

Been coming here a long time. Really appreciate their honesty as to whether it’s worth repairing your car or if you could do the repairs yourself.

I have been going to Tenney’s auto repair ever since they were in Manoa and owned a Shell Station there. My wife and I moved back to Honolulu in 1990 and this is the only place we still take our cars. They are really good people – Diane runs the books, answers the phone, orders parts, gives time and cost estimates, etc. Tenney, her husband, is a masterful mechanic along with Scott and Sean. They will give you the HONEST assessment about what’s up with your car. If there is a certain kind of work they do not do they can give referrals on body work, glass, and so on. I DREAD the day they hang up their wrenches!

Scott initially quoted me 65 bucks to check to see if the timing belt was changed by previous owner (I was selling the car, and they had serviced the car faithfully at Tenney’s for years). He reported that the timing belt had indeed been changed. When I tried to pay him, he said «No charge, I should have remembered.» So he is perhaps the last honest man on earth. Trust this guy!!!

I really like the service here. They’re very honest. See Scotty! he’s very knowledgable and nice

Always good work and service. Scott is THE MAN!

These guys probably don’t even need your business because they are always busy and for good reason. A lot of people, me included, trust these guys completely. I’ve taken my car there for simple oil changes and suddenly, small little problems, like a clogged windshield spray nozzle gets cleared.
On top of the little things, these guys know how to do things right. If you bring something in, and it ain’t broke, they will tell you it ain’t broke. And if it is broke, they take pride in getting it fixed right.

I trust this place. Scott is the mechanic AND a man that I would recommend to anyone who desires a honest, hardworking mechanic who will not steer you wrong. If you want great work done on your vehicle at a fair price– look no further.