Pro-Am Golf Shop

My husband has gotten pretty serious about his golf game within the past year. He, like most golfers likes to peruse golf stores for hours on end, and lucky me… I get to come along. I figured Pro am would not surprise me and that I should just make sure my phone was fully charged before we headed over. Boy, was I WRONG!
Pro-​Am is what every golf store should strive to be. The employees are friendly, helpful and not pushy in any way! The man who really sealed the deal for us was Mr. Danno! We first met Danno when he helped my husband change the grips on his clubs. The turn over time and the price was cheaper and faster than any other place on the island! Danno made sure that my husband was fully satisfied with his work before charging us out. Every time we go in, he helps my husband improve his game just a little bit more by matching him with the right tools to get the job done!
As far as products, it seems as if they stock a little bit of everything. They have a room dedicated to collectables, they have golf bags of all shapes/​sizes/​colors and they have a wide range of golf clubs/​shoes/​gloves etc. There is an area in the back where you can test the clubs. If you need any help or suggestions finding anything, do not hesitate to ask! They will direct you to what is best for YOUR game!
The crown jewel of this shop is truly their customer service. My husband and I — YES ME! Not just my husband! truly enjoy coming here and always leave with a smile on our face!
If you are remotely interested in the game of golf, make your way down to Pro Am! We highly recommend them and we’re sure you will too once you leave!
— — -Side note— I absolutely adore that this little mom and pop golf shop has kitschy little dog statues every where! They are all so cute, but if you go on a good day, you might catch the real life furry stars (the owners little chihuahuas) running around the store! Such a treat for a dog lover like me!

I’m new to golf, this is the third golf shop I’ve been to. The first golf shop I went into gave me bad service, the second gave no service. I guess the third time’s the charm, because I walked out of Pro-​Am today with my first set of golf clubs :) I was helped by Danno; he was very helpful, informative, and patient. Not once did I feel rushed or pressured to make a purchase. I felt my time and business was sincerely appreciated. I highly recommend seeing Danno @ Pro-​Am, and week be back again.
Tip: call first, to make sure Danno is working.

New to golf so asked a lot of questions.
Excellent staff and selection of clubs.
Ask for Dano.

Was in the market for a new push cart, and had my mind set on getting a Sun Mountain cart before entering Pro-​Am. The guy working there point out a few cons with that cart. Showed me a side-​by-​side comparison with the cart I had in mind and the BagBoy cart. Bagged the BagBoy and took it home with me. Thank you Pro-​Am Golf !!!

Great experience today buying a new driver. Dano made sure I was buying the right product, and helped me make the most out of what I bought. Helped me adjust the driver to the right loft, too.
Overall, I felt as though they wanted and appreciated my business; any locale that does that will have me as a repeat customer. Looking forward to going back next weekend and buying something else!

Make sure when you go there that you dress appropriately or you’ll be treated like a criminal or a low life who can’t afford any of their items… this happened to my husband, who is an avid golfer. Never again will we return, we’ll stick to Roger Dunn’s.

i’m a Big fan of golf, i like going to different golf shop to look at different product of golf. this place sure has some products that i like plus they sell used clubs. some of the golf items were cheaper then roger dunn which is big company. i like the service the owner provided. he was very friendly and explaining everything to my girlfriend about women’s golf club to shoes.
there is golf club testing area in the back with the net where you get to test some club if you want to. it didn’t really seem like it was open to public like roger dunn. i like this place for being friendly customer service and felt like mom and pop store of golf shop. i would go back to see items to see if they go on sale.
if you are new to golf i wouldn’t really recommend this place because everything is little bit more advance player style. it’s not cheap but they have good product.

This store was nice and staff was real friendly, too. I was even greeted by an adorable tiny dog at the door, after petting her a couple of times, I then headed to find golf shoes.
It must have been my lucky day cause they were having a 20% off sale. Got myself a nice pair and happy with them. They do not carry a large selection of shoes like other golf shops but I enjoyed the service I received.

I was considering getting a new driver and when a national sale was announced by Nike, went to check out the local shops to test out the Nike Covert driver. Went to Sports Authority, two locations of Roger Dunn, and Pro-​Am Golf. Customer service was nonexistent at SA (could not find a clerk to help me). At both RD locations the clerks just stood around until you walked up to them to ask for help. Felt like you were bothering them.
Anyway, at Pro-​Am the people there provided excellent service, answered all my questions, let me hit into the net, etc. Granted the store was pretty empty, but the other golf shops weren’t that busy either. Ended up buying the club which was $ 10 cheaper than the nationally advertised sales price at the other locations.
Very pleased with the service and price that I got. Thank you.

They were very helpful once you walk in the door. It was very easy to borrow a demo club, and try it on the course. They have everything you need for any day of golf

Recently made a significant purchase from this store, and had to resolve a warranty issue. They were very helpful, stood by their product and took care of the problem with no hassles whatsoever. I will definitely purchase from them again.

Got my irons re-​gripped here and they turned it next day. TM grips were $ 6.95 a pop and installation $ 2.50.
The small store front actually has quite a bit of square footage and packs a lot of inventory.
Prices seemed a tad higher than Dunn down the street, but they did have a few deals, particularly on accessories.
Gripping was quoted as same day or next day, and it was next day. Wasn’t quite blown away for a 5^th star. Convenient location, good inventory for the main stuff, and decent floor service.
31 Unilocal review challenge ⁹⁄₃₁

Rating: ²⁄₅
Date (s) Visited: 6÷02÷2012, 3÷12÷2012, many times before.
Inventory: ⁴⁄₅
Service: ²⁄₅
Atmosphere: ⁴⁄₅
Price: ⁵⁄₅
Parking: ⁴⁄₅
My most recent visit to this store left me wondering if the employees know what the hell they are selling. I stopped by today and see the same employees working there, and sometimes, actually most of the time when they are slow, they are just walking around. This visit, I asked one of the staff, the very Japanese man, what a particular item was for. He gave me the run around having no clue what it was or what it was suppose to be for.
Management, make sure your staff know what the hell they are selling. I might not be as kind and understanding the next time around, if and when I return. I am, for the moment avoiding any purchasing from your stores until I see a vast improvement. Good luck!

They have a knowledgable staff. See Wayne. He is friendly and knows what he’s talking about.

Very Bad Customer Service — Very unsatisfied… They will not redeem a gift certificate that expired. $ 50 is $ 50 which should have been accepted by them. They still have my friend’s $ 50 in their pocket. Really bad service — do not buy from this company… their return policy and gift certificate policy is very unfriendly and Non– Aloha. Highly recommend to others to not patronize this company… Auwe! Manager’s name is Sasuma… the owner should be notified about his unfriendly decision. If fact, I think I will do that.

5 stars baby! I came here about a week ago (dec 22) to get a christmas present for my boyfriend. I had originally went to sports authority honolulu to look for a nike SQ machspeed 9.5 LEFT HANDED driver! & might i add, a left handed anything is hard to find! But of course sports authority didnt have it. Then i called sports authority waikele… nothing. Roger dunn pearl city… nothing. Roger dunn honolulu… nothing. Pro am honolulu… dun dun dunnnnn! SCORE!
First might i say, the associates in there are great. But daniel, the one who helped me, was fantastic. He was nice, funny, & very helpful!!! I first asked him if they had the SQ machspeed & they did, but he showed me the newest one, but the older one was in my budget. So he found that one but in a right handed. Then i said i needed a left handed & found that one instantly, but in a 10.5. Told him i needed a 9.5 & he sarcastically funnily said «what else do you want from me?» Haha. He found the 9.5 & proceeded to grab the wrench for it, which of course i didnt know drivers needed wrenches. Haha. He proceeded to check me out, gave me a gift receipt even though i didnt ask for one, which was great! Daniel then over heard me & my brother talking saying «now we gotta find a box for it» & what does daniel bring out? The last nike box to put my bfs new driver in!!!
Overall, great experience & now i know pro am is the place to go for my boyfriends gifts! Thank you soooo much daniel! My boyfriend loves loves loves loves the driver!
5 STARS baby!

9÷25÷08: Stopped by this afternoon to grab a new putter grip. This golf superstore has it all, anything and everything from clubs, clothing, golf gimics can be found here. Great selection and service overall. Prices are competitive and return policy is supposedly flexible.
Convenient located on Kapiolani, next to Chevron Mc Kinley car wash.