The UPS Store in Hickam Afb, HI

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Telephone:	+1 808-423-4802
Website:	hickamafb-hi-5524.theupsstorelocal.com
Address:	Bldg 1232 Vickers Ave, Hickam Afb, HI, 96853
Nearby public transportation stops & stations:	1.3 miPearl Harbor Naval Base (Future) 2.3 miAloha Stadium (Future) 2.9 miPearlridge (Future)
Categories:	Notaries Shipping Centers Printing Services

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Accepts Credit Cards

Yes

Today

Today	9:00 am – 6:00 pm Open now
Local time (Hickam Afb)	12:53 Tuesday, 27 May 2025

Business hours

Monday	9:00 am – 6:00 pm
Tuesday	9:00 am – 6:00 pm
Wednesday	9:00 am – 6:00 pm
Thursday	9:00 am – 6:00 pm
Friday	9:00 am – 6:00 pm
Saturday	9:00 am – 5:00 pm
Sunday	10:00 am – 4:00 pm

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6 reviews of The UPS Store

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Christine K.

Place rating: 1
Honolulu, HI

Well… they aren’t open on time. The lights are on and no one is around. The door is locked. Glad to see they ignore their posted hours.

Patricia L.

Place rating: 2
St. Augustine, FL

I used to think this place was rated 5 stars… in recent months I have come to realize «not so much».
The location is great and I really like the idea of never having to leave base to ship something with UPS. However, when you go into this store it is very clear upon entry that you are bothering the employees to do their job. So, prepare yourself for immediate rudeness. Everyone has a bad day, but I have been in there about 8 times in the past 2 months and the treatment is always the horrible same. Recently I have been able to put a name on the worse employee and that is Gerina. If you expect her to do her job, expect an attitude.

Luis R.

Place rating: 5
Waipahu, HI

I now understand why this place has high ratings. I had to return something to
via UPS. No joke. I walked in during lunch time and there was no line. I gave the clerk my box. She took it, scanned it, handed me a receipt and I was done. I stood there looking at her like, that’s it. She said yeah. I was like, you sure. I felt like something more should have happened. Did I miss something? I felt robbed in a strange sort of way. Then it dawned upon me. This is what real customer service is supposed to feel like. I hadn’t felt that in a long time; it was a foreign feeling but a good one. One that tugged at memories long forgotten. Ahhh… to experience that feeling again. Thanks UPS.

Adrienne B.

Place rating: 5
Honolulu, HI

It was about a week before Christmas and all through the house gifts that needed to be mailed to the mainland were scattered and I thought «oh fuddddddge!»
I dragged my 12 packages into the store and the associate patiently helped me box and double bubble wrap and check and double check what the most efficient prices would be on all of the packages. And best of all everything arrived before Christmas despite my poor planning.
Super customer service. Definitely worth skipping the post office.

Craig P.

Place rating: 5
San Antonio, TX

Very friendly and professional staff. Can always count on their services, with a smile.

Robert F.