Hickam Base Exchange

Very organized. Good customer service. I prefer to drive to Schofield. But hickam has a different type of selection.

I love going to the BXtra. Why? Well, it’s clean (as long as it’s not Black Friday). I can always find what I’m looking for. The customer service is decent. The best part for me is that everyone goes t the NEX, so the BXtra is never crowded!

Convenient shopping for those living on Hickam. This store has everything you need by way of furniture, appliances, electronics, home décor, toys, books, pet supplies, an aisle of alcoholic beverages, Aloha souvenirs and beauty products. The BX, separate store located next door, stocks clothing, even more beauty products, shoes and the uniform clothing.
Usually have what I need in stock. Most convenient (for those of us with off-​island banks) for getting cash back up to $ 100. Always friendly employees and comparable prices.

Can’t complain. Have always had good service. Don’t count on the Apple stock to always be full unless it’s just our luck and bad timing.

If you really aren’t looking for much of a selection, this is the place! The Bxtra offers all of the classic BX goods minus clothing which is in a separate building. I have purchased many of goods here and I come here semi often.
The employees on the floor are less than helpful but on the register almost always are nice and cheerful. While its the Bx and it is cheaper to get most stuff here compared to off base, spend the time and go to the NEX down the road which has a much broader selection despite it’s busy-​ness.

Oh man. This place doesn’t know what kind of store it wants to be. Finding things can become a hassle. Luckily most of the people that work there know what they are doing and know their store really well. If it wasn’t for the customer service I would never come here.

On Hickam they’ve separated their exchange into two stores. I don’t think I’ve seen the BX here on Unilocal and will review both here.
The BX holds clothes, cosmetics, accessories, jewelry, and shoes. There is also an air force uniform area in the back. It’s functional like Ross is functional. I normally won’t come here if i’m looking for something either really nice or really specific. They have a pretty good activewear department. The men’s is much larger than the women’s, but I’ve noticed there’s more women’s activewear in the Hickam gym which makes up for it. They carry a lot of name brand stuff, which I love. Their sale racks leave something to be desired. I usually end up buying full price here, although it is still discounted.
I have never bought shoes, jewelry, or cosmetics here because I am usually very picky about that stuff. This would be sufficient for Christmas shopping.
The BXtra holds all the other items. They have a books department, office supplies, tools, home décor, outdoor, toys, fitness gear, pets, cooking supplies, beauty supplies, furniture, electronics, and aloha gear. If I need something fast, I would rather go here than the Navy Exchange because of the lack of crowds. I almost never wait in line here. The clearance racks are also full of great value items. I pack CW’s care packages full of laundry detergent, deodorant etc from the clearance section here.
However, if you want furniture, do not go here unless it is a last resort. The order of quality of furniture stores on bases here go Navy, Marine, Army, Air Force. The last two share the same catalog, but the Schofield furniture store is much bigger.

If you live on Hickam and have time to drive to the NEX, do it. The BXtra has very few redeeming qualities. The selection is minimal, and the prices are questionable on most items. It does have a great selection of Hawaiian souvenir items, but most (if not all) of these items can be purchased for much less at the Aloha Stadium Swap Meet.