Nina Alterations & Cleaners 2

I wish there was a better alterations place in this area. I’ve been here twice and both times have been disappointed with the work. I don’t mind paying for good quality work, but that just doesn’t seem to happen here. I recently was reluctant to bring a pair of slacks here to get hemmed since the first pair I brought here (2 months earlier) came back one leg longer than the other. I decided to give them another shot.
I took a pair of work pants in to have hemmed. The lady asked me to try it on and pinned the pants herself. She asked what shoes I was going to wear with these pants and I told her probably the ones I currently have on. Everything was going as expected up to this point. After all the details were noted, she wrote me a receipt. To my surprise, it was over $ 16. Then she told me it would take 10 days for the work. Ten days to shorten a pair of pants that would take 5 mins to do on a commercial sewing machine. I said, «Wow, 10 days really?» The lady (maybe the owner) said she was really busy and I could take my business somewhere else if I needed them quicker. Long story short, I took the pants elsewhere…8 miles down the street. I drove a little further, but it cost me $ 10 and took 2 days!

The owner is an expert!!! She has always does beautiful work for us and I believe you couldn’t find anyone better than these ladies. My mother-​of-​bride dress was altered perfectly for me and my daughter’s dress is beautiful now and fits her exactly. Can’t say enough good stuff about this place!

The lady Mina who works there is so so nice. She was so helpful and sweet. I brought in a pair of pants that I paid $ 40 for that needed hemming and another pair that needed a patch. The patch was $ 10. (I think $ 10 is a bit too much for a patch the size of a quarter). The TOTAL for the hemming on the other pants was going to be $ 54. That’s more than the pants. These are not regular pants. They are extra thick pants and were going to take ALOT of work. I appreciate Mina having the owner check it out BEFORE having me pay. It says right there, all work is pre-​paid. I would have been angry if I left my credit card and paid more for the hem work than the pants. I didn’t think their prices were cheap, but they werent’ super expensive either. If I’m in San Antonio and need alterations done, I would absolutey go back. Mina was just so nice and sweet, Id’ go back just for her!