Edible Arrangements

Seamless transaction and young fella was very accommodating. I saw a 20% discount email in my spam but it was two days late. However he still have me a discount as well as some little samples for my two kids while they were there picking out moms edible flowers for Mothers Day. Great value for money, got cheapest one as we have lots of bills to pay but really nice arrangement with chocolate covered strawberries. I’m sure my wife will love them and the kids were so happy to treat their mom!

Specials: Look for specials on their website. Today, they have a President’s day special… $ 10 off sitewide… Coupon: FREE2155
Products: They provide edible arrangements for any occassion!
Ordering online: First time ordering fruits or anything from this company. The company did a wonderful job to make things easy for me on their ecommerce store. Just pick what item you want, tell them the location, date, and what time you want to pick them up at. Also, provide a number for them to text you when your order is read (Don’t think think this was useful, because they never sent me a text to say that my order was ready to be picked up.).
Story/​Service: On Saturday morning, I got there at 910am to pick up my chocolate dipped chocolate. I didn’t have to wait to get it! My order was already ready to be picked up. Staffers were very friendly!
Fruits: The strawberries dipped in chocolate was just perfect! The strawberries were ripe, juicy, and sweet. Couldn’t have enough of them. The outside chocolate covering was the cherry topper for me. Yum! :)
Suggestion: The only suggestion is if the strawberries can be the same size. Saw some small and some big juicy ones in the arrangement. Other than that, the strawberries was just heaven!
Would definitely order other edible arrangement in the future!

This Edible Arrangements is very professional and accommodating. I ordered an arrangement today to be sent to my cousin to her job tomorrow. I found out she took the day off the day of her birthday. I called EA and asked them to please deliver it today as soon as possible before her job closed for the day. They rushed it there nice and fresh at no extra charge. I appreciate that customer service and will continue to order with them. They deserve my business.

Slow service! One person working the front desk. Also they ran out of fruit by noon in the summer?!! Come on

i have been coming to this location for a few months and im very happy with the arrangements ive ordered. i have worked with a few people, but i mostly work with chloe and susie. they are very nice, attentive and quick with the order. usually i wait about 30 mins. i would very recommend this location!!!

I was in a hurry and didn’t have time to make my own. I think they are a bit too expensive for the amount of fruits they put.
It looked nice though.

Great Customer Service!!! Chloe was very helpful with helping me pick out the perfect arrangement within my budget and had it ready within 30 mins. The fruit was really delicious! I would highly recommend this location for there great customer service!!! Definitely going back!

I purchased a $ 69 grab and go this afternoon and requested the fruit be dipped. Susie said she would charge and additional $ 5.00 to dip fruit. She was neither happy about the additional request and did not ask how much of the fruit I wanted dipped. She went to the back and came back with 4 dipped strawberries in a medium sized bouquet. When I reference the amount of dipped fruit, she said and I quote, «I only gave you 4 berries semi-​sweet,» like I was lucky to get even that. Did not ask if I wanted more than that just handed it to me and walk away to the back. I had a friend with me and she is happy to witness the service and event. As a preface, I did tell «Susie» that this was a Birthday bouquet. She did not offer a signing card and or anything. When I returned to my office I looked at your website and saw the «WorkHard» arrangement for $ 57 and had more than 4 berries dipped.

Horrible customer service. I ordered something for 10am pick-​up & it wasn’t ready for another 15 minutes. The owner apologized & told me they had so many orders & something came in late that they needed for my arrangement. When I asked why they didn’t call me to tell me, she told me they were overwhelmed with orders. Really? I thought orders were a good thing for business.
Then I wrote to the company & the email was sent to the store. No one contacted me for 4 days, so I tried the live chat feature on the website. The owner called me right after & was the same person with the excuses in the store. But now she accused me of being «that kind of customer», «can’t be pleased», «entitled», etc. So completely unprofessional. Horrible, horrible, horrible. She could’ve cared less about me as a customer. Good riddance!

My boyfriend sent me two boxes of chocolate covered strawberry with balloons to work for my bday! I was totally surprise when my boss walk in so sad & hand me the miss delivery note that was hang on her door (am a nanny). Would have been great and such a beautiful, unexpected surprise if they would have ACTUALLY RANG THE DOOR BELL for me to receive the unexpected bday surprise! Since am pretty sure my boyfriend was charge a fee for delivery. He was kinda sad that I didn’t get the chance to open the door and receive my thoughtful gift! I called and they give me two opinions. For me to pick them up from here shop or they would drop them off the following day. I decide to pick them up since am I work close by. The strawberry were HUGE AND DELICIOUS ALL 24 of them!!! not one of them were bad !! Just really wish they would have rang the door bell since I was right there !!! So minus two stars for not raining the door bell! I thk it’s pretty common sense right?

Received a fruit arrangement as a gift. The grapes were the only quality fruit ingredient. Strawberries were already bad and had soft spots. Cantaloupe and honey dew weren’t ripe at all and were very hard. Pineapple was good except they included the core so half of every piece of pineapple was hard and inedible. Fruit grew mold 24 hours after getting it home. Didn’t even have time to eat it. Not worth the money. Don’t waste your time.

Amazing Service!
I called Edible Arrangements to get a delivery to my mother on her birthday. I spoke with Gary who was very helpful. I was not sure which arrangement I should order. Gary was very insightful and was very generous with his service. I was able to narrow down which arrangement I wanted and was able to work out a delivery time.
When the arrangement was delivered it was in perfect condition and everything was fresh and looked great!
I greatly appreciate the service!
Once more thank you Gary, you were wonderful and a great help! I will definitely be ordering from this store again! I recommend you ask for Gary he was amazing!

Eazy to order when I called to confirm the lady who helped me was very nice spoke with a energetic tone and reassured me about my order thank you and hope the Delivery portion is great aswel. Thanks a million

Good!
Ordered my arrangement online, when It came time to pick it up it was ready to go.
No complaints.

Wow, this was great!
I called Edible Arrangements and wanted to get a last minute same day delivery and spoke with Helen. She was SO GREAT! The delivery from the time I actually called and ordered was 2.5 hours until my boyfriend received it. It was fresh and such great service! Thank you to Helen, the delivery man and the person who made the arrangement.
Thank you! :) I am a happy customer.

Thought I was the only one who was disappointed with this location. But like other reviews say go somewhere else! The manhattan location and the inglewood location are better! My bf sends me arrangements all the time this was my first from here. The chocolate strawberries weren’t even half way covered … What the hell do we pay for then? Because it’s not like the delivery is free! Hope he doesn’t choose this location again!

This store has the worst customer service ever. Someone sent me an arrangement for my birthday — there is a note by my doorbell that the doorbell doesn’t work and to please call the house (the number is there). Someone was home and they didn’t hear the doorbell (because it does;t work) and the phone never rang, they called my cell phone and gave me the option of having it delivered between that moment (3:45) and 5pm or the next day. I wasn’t going to be home the next day so I said 4:30 would be good and she said she couldn’t predict the time, it would be any time between now and 5pm. I told her I would turn around and go home but it would take me at least 10 minutes to get home — she said she couldn’t say when they would be there and added «we only deliver twice and that’s it» I told her that she was making this unnecessarily difficult and she said she would be happy to pass that along to the customer that sent them and hung up on me. I pulled up just as the truck did and when he had me sign I could see that she had written Deliver NOW!!! with NOW underlined — she was hoping they would get there before I did! So while I like the edible arrangements — it seems the Culver City store goes out of their way to be difficult and unpleasant, they should get out of the business! And according to the other reviews I just read this is not the exception.
Use another location!!!

i ordered chocolate covered strawberries and it was a last min order and they still was ready in time i got my stuff and i was out quick and when i opened the box everthing was perfect

Extremely dissatisifed. I’ve used edible arrangements many times before from different locations and I’ve never had a problem. The products are great and usually service is very helpful.
Ordered choclate covered bananas for my girlfriend which her and her roomates agreed tasted off. She returned them to the store in hopes of getting a new box. Instead the manager called the owner to protest that the bananas were fine and that the customer was wrong, right in front of her! She then told me girlfiend she could not replace the bananas, offering only choclate covered strawberries instead which would take thirty minutes to make. My girlfiend turned down the box as she didn’t have time to wait. The manager there is rude and uncaring.
I got a call later in the day from the owner explaining how they would not refund my money nor replace my purchase citing they did eveything they could to satisfy the recipient. I don’t see how offering someone something I didn’t order as doing everything you can to satisfy the customer. I ordered bananas, not strawberries. I also don’t understand how replacing the orginal box would cost so much more? Were the bananas all bad then? Seems like they were trying to pass off their mistake.
If you’re going to use Edible Arrangements, I recommend using a different store. I know I will.

Someone sent me an Edible Arrangements fruit arrangement, and I really enjoyed it. The fruit was incredibly fresh, ripe and tasty. The problem was: what do you do with it to keep it fresh? It takes up the entire refrigerator. Guess you could take it all apart and put it in a container. But then where’s the thrill of the arrangement?
I just invited someone over for lunch and served fruit salad. :)
The store is very small, and consists mostly of the counter with books from which to choose arrangements, one sample in a refrigerated unit, and posters showing cheerful fruit arrangements.
They ain’t cheap, let me tell ya. Mostly you can plan to spend around $ 85, more for the bigger ones. The arrangements for kids were very cute and I could see this being a big item, since we’re trying to get kids to stop eating so much fast food.
The arrangements are cleverly put together. Flowers are cut out of pineapple or whatever, and then there are layers on top: a little circle of melon, topped with a cherry or grape, etc.
All in all, it’s a luxury. I think anyone would enjoy getting one, ’cause it’s unusual, but I’ll bet a lot of the fruit goes to waste. Good for parties or the office, if you wanna spend the money.
In the Ross/​Burger King shopping Center.