Telephone:
|
+1 512-873-7333
|
Website:
|
|
Address:
|
13702 Thermal Dr, Austin, TX, 78728 |
Categories:
|
|
Activate map
Accepts Credit Cards
|
Yes |
Today |
7:00 am – 6:00 pm
Closed now
|
Local time (Austin) | 22:23 Friday, 30 May 2025 |
Monday | 7:00 am – 6:00 pm |
Tuesday | 7:00 am – 6:00 pm |
Wednesday | 7:00 am – 6:00 pm |
Thursday | 7:00 am – 6:00 pm |
Friday | 7:00 am – 6:00 pm |
Saturday | 7:00 am – 6:00 pm |
Sunday | 12:30 pm – 6:00 pm |
Specialties
At 12:39 this afternoon I called Service Wizard because the replacement thermostat I installed was not working. It is now 1:43. Service Wizard has come, repaired the thermostat and gone. They were here in less than 30 minutes. I have no previous relationship with this company but they still hustled over and got me taken ca of. I have an ancient unit that has no readable labels and has been plodding along for much longer than the 12 years I have owned the home. I have had this unit worked on perhaps 4 times over the years. Every single person that has worked on it has told me it was dying and needed to be replaced. I did not get any of the hard sell from Terry.
He was efficient, polite and very nice. While I have never used Service Wizard before, they are now in my address book and I will certainly call them when it is time to replace my dinosaur unit!
Same Day Service, Honest Experienced and Accurate service technicians. They carry all brands of equipment
History
Established in 2000.
Hi, We are Charles Osgood and John Osgood and welcome to Service Wizard. You may remember us from our former family business, Osgood Heating and Air Conditioning. We are very proud of the legacy of integrity that our parents John and Nancy Osgood have given us both personally and professionally. We have learned, in our old business and in our new, that there is nothing so important as one’s reputation and one’s integrity. We strive in our every dealing with YOU, our employees and our vendors to have each know they are friend we can meet on the street, or in a restaurant, with a genuine smile and a hello. There is no dollar to us worth having if it wasn’t earned fairly and from a satisfied customer. So, please try our services and if there is ever anything that would prevent you from being perfectly satisfied and using us again (anything!) PLEASE call us and we promise to make it right.