I’ve always loved Old Navy, cheap clothes with no logos. For those out there on their own, old navy is the place to shop! I don’t want to pay an extra $ 20s for a shirt with a bird on it, and that is what is old navy is here for! Got a few blank vnecks on sale for $ 5s each, good quality too! Collared shirts were only $ 7 to $ 15s. Dress pants. The most expensive thing I’ve ever gotten here was a belt for full price, no sale for $ 20s. It was reversible and I needed one urgently since I left mine in Dallas moving to Austin, so I didnt mind paying for it.
Monica T.
Place rating: 1 Philadelphia, PA
Poor selection of sizing — plenty of larges and extra larges… but but xs-m! It took 15 minutes for me to check out. There was only two people ahead of me and three registers open. I appreciate being friendly, but these cashiers kept on talking and talking to the customer… it was wayy too excessive. When i went to check out, i told the woman i was in a hurry, that i wasnt trying to be rude but i really didn’t need my tshirts folded. She literally stared at me and didn’t respond, i apologized again for my necessity in getting out of there asap but i was late for work(i was buying tshirts for a tshirt drive) She stopped, looked at me and said it was habit for her to fold them, proceeded to become even slower than before and keep folding them. I was beyond shocked at her passive aggressive attitude. Never will i frequent this old navy again, and plan on following up with corporate.
Jacy N.
Place rating: 2 Austin, TX
This particular store is like the anti-Old Navy. Old Navy typically prides itself on providing affordable clothing in a wide range of sizes making it incredibly accessible… which this store does not. This store never has a even a decent clearance section to pick through and they don’t stock most their regular price clothes in XXLs. I think I bought one dress from here a few years ago, but any other times I’ve walked out empty handed and have learned not to even bother with this store anymore. I give it two stars because it’s clean, but only because there’s, like, nothing in there.
Hannah Jane D.
Place rating: 5 Austin, TX
I love Old Navy in general, but my review is about this Old Navy in particular. I had a $ 65.35 transaction that I paid for with two $ 20 bills and the rest on my card. Two weeks later(today), I noticed on my bank statements that I was charged for the entire purchase, with a $ 40.00 charge and a $ 25.35 charge. I called the store, hoping against hope that they could help me out, and their manager Paul let me know that they actually remembered me and were holding my $ 40 cash at the store, hoping I would call! This type of honesty and good service is very, very appreciated. All of that aside, the store itself is great(like most other Old Navy stores), and is way too easy to get sucked into(and spend $ 65.35 when you intended to spend $ 0).
Kellyn W.
Place rating: 4 Austin, TX
I can’t comment much on the clothing or the service here, but I do know that they let me bring my dog in when my mom wanted to duck in after we had gone to PetSmart, and that’s pretty neat.
Jenny L.
Place rating: 4 Austin, TX
Dear Old Navy, Thanks you for showing me what people are wearing«these days,» and that my jeans and sweaters won’t work everyday. I drive over today to visit you, and I see big chunky floppy shirts and leggings. Okay, this is a first for me. Leggings. I grab a pair, and try them on. I admire my figure from the front, and I think to myself, «Okay, not as bad as I thought, I can pull these off.» Then I turn around. What the hell? I had no idea that my exercise régime of getting up, walking to the fridge, grabbing a beer, and drinking it was not working. My butt is not what it was when I was in my twenties. Note to self: Learn how to work out. I find a cute dress and some shirt thing, the leggings, and go checkout. The guy was super nice and polite. He gave me some coupon for next time I head to you, Old Navy. I get home, and put on the leggings and shirt thing. I stare in the mirror, wondering how people go to gyms or parks or run or «do stuff.» I grab some chips and vegan queso, and write this letter to you, ON, and figure I will start working out next week. Honestly, it’s probably going to be «never,» but I feel good just having the thought. Thanks, Jenny L.
B T.
Place rating: 1 Austin, TX
I used to love shopping here, but will never again. I bought a shirt and shoes with a groupon and when I came home I found a stain I missed on the shirt. I took it back and the cashier put 75% of the price I paid back in my card. I showed him how I paid part of the shirt with a groupon. He got his old manager with her bra hanging out. She was not very nice and told me that they could only give me what I paid for. Even if they coudn’t give me back the full price the lady didn’t have to be a complete *bad word*.