Mr. Rooter Plumbing of Austin

Austin, United States

4.4

Open now

14 reviews

Accepts Credit Cards

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Telephone:
+1 512-298-4916
Website:
www.mrrooter.com
Address:
12201 Roxie Dr, Austin, TX, 78729
Nearby public transportation stops & stations:
1.4 miCrossbow/Paso de Vaca
1.5 miLargo Vista Park & Ride
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 9:00 am – 5:00 pm
Open now
Local time (Austin) 16:16 Friday, 30 May 2025

Business hours

Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 5:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:00 am – 5:00 pm
Saturday 9:00 am – 5:00 pm
Sunday 9:00 am – 5:00 pm

Description

Specialties

Mr. Rooter Plumbing of Austin is dedicated to providing the residents of the Austin area with superior plumbing services. No matter what type of plumbing repair you need, you can count on us to offer great customer service, courteous and professional plumbers, and guaranteed workmanship.

Our licensed and insured plumbers are fully trained to ensure that you get only the best. We can help you 24 hours a day, seven days a week, and won’t charge you overtime fees. Our Austin area plumbers will provide you with a written estimate, so you will know what price to expect before any work begins, and we ensure that each job is done correctly the first time. We even back our work and parts with the best guarantee in the industry.

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14 reviews of Mr. Rooter Plumbing of Austin

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Place rating: 5
Austin, TX
These guys are great. Fast, professional and honest. Not much more you can ask for in a contractor. We’ve used them on two different occasions for major plumbing emergencies. I highly recommend Brett and his crew.
Place rating: 5
Austin, TX
These guys were great! They did all the plumbing work for my kitchen remodel. New garbage disposal, faucet/​sink hookup, dishwasher hookup, and fridge. They helped identify places where they could save me money. I also appreciated the advice they gave me on shopping for faucets. They also checked my bathroom and laundry plumbing. They are very responsive and communicate well. I also like that they are available on weekends without charging extra. They are my go-​to plumbers now.
Place rating: 5
Georgetown, TX
My garbage disposal drain plugged on a Friday night. I waited until Saturday to try to get someone to come out to fix it and found few plumbers who bothered to return my call. In the meantime, I figured my «builders’ model» needed to be replaced at the same time, so that became an issue. No problem! Bret returned my call immediately, had all the answers to my questions, and send Michael out by the afternoon with the proper model to replace my old disposal with. Michael (and Isabel) were professional, neat, and cleaned up nicely after the installation. I would not hesitate to call Michael again for any plumbing needs!
Place rating: 1
Austin, TX
OK, WTF! My shower drain clogged and I called Bret after reading the raving reviews. He was pleasant and professional on the phone. I asked for an over the phone quote and he told me that he would come out and assess the situation, then give me a quote. I got that response from a couple of people, so fair enough. We set a time for 1400, same day. This was at 0900 on a Sunday.
At 1255 Bret calls and tells me that the typical charge for this type of service is $ 198.00! I’m like, hold on a minute. You previously told me that you would look at my situation then give me a quote. He was like «yes, that’s true, I just want to let you know that it’s typically $ 198.00». I said «well jeez guy, wish you could have volunteered this information four hours ago, because then I had a quote from someone else for $ 109.00!».
Thanks Mr. Rooter for wasting my time and losing me a quote of $ 109! Fortunately, I was able to get the work done much cheaper than your typical $ 198 four hour decision making quote.
Place rating: 5
Austin, TX
I had a faucet that was groaning. Called a couple plumbers and IF I got a call back, they wanted at least $ 100 for diagnosis/​trip charge and usually couldn’t fit me in for at least a week. Mr. Rooter scheduled for the next day and there was no charge for the diagnosis. He actually missed that appointment but called later apologizing profusely because he’d accidentally put my appointment down for the following week. He seemed very sincere; I believed him.
Came out the next day and diagnosed a new faucet was needed. Guess what? NO CHARGE! I don’t know if that’s normal or if he just felt bad because he missed the initial appointment. Honest and great service. I’ve bookmarked Mr. Rooter — I will definitely use him in the future and refer him.
Place rating: 5
Austin, TX
Call Mr. Rooter first! We had a leak that was causing a wet spot on our carpet. After another company crapped out on me, I called Mr. Rooter on a Saturday and they$ 0scheduled me for an appointment that afternoon. The technician explained the different scenarios that could be the cause, and how much we could expect to pay for each. Then he checked our dishwasher and found that it was the problem. He recommened a water cleanup company that turned out to be really good as well. After more than an hour’s visit, the total cost was… wait for it…$ 0. I actually would have been happy to pay a service charge, but the visit was completely free, even on a Saturday. I can’t imagine that I would call any other plumbing company.
Place rating: 3
Austin, TX
Called to get an estimate for installing some bathroom faucets, they called me back right away and set up an apt. to come to the house. Michael came over and he was very friendly and informative. They emailed me a detailed estimate; however, after checking with 3 other plumbers the Mr. Rooter estimate was ~$ 1500 over what the others charged! So friendly and seems like they know what they are doing but *expensive*.
Place rating: 5
Austin, TX
Our hot water stopped working and Michael came out and quickly diagnosed and fixed the problem. He told me there may be a potential issue with a computer chip but for now he would adjust the setting on the pilot light and light the pilot light. Since no real work was involved, I was not charged for the visit. Michael was very friendly and I appreciated the little touches such as bringing foot covers so that dirt was not tracked on thr floor. These people understand customer service.
Place rating: 5
Austin, TX
A problem with my faucet was causing water to leak all over my floor. Not only did Brett from Mr. Rooter diagnose and fix the problem, he gave me helpful tips to increase the longevity of my tankless waterheater free of charge! THAT IS CUSTOMER SERVICE!
Place rating: 4
Austin, TX
Brett from Mr. Rooter worked with me to resolve some backed-​up plumbing. It looked like the problem was roots in my line about 25 feet from the house. Poking around at them cleared the drain that day, but Brett advised me that the roots would need to be dug up at some point and offered me a quote to do so that day.
I wasn’t happy with the quote and told him I’d think about it. He kindly let me know he’d come back out if it clogged again soon. It did after about a week. I called and he came out the next day. This time, upon further investigation that he didn’t necessarily have to do, he found a deeper clog near the property line and suggested I call the city to take a look.
He was right! The deeper issue was on the city property. I trust Brett to diagnose and triage any of your sewer problems.
Place rating: 4
Austin, TX
Reasonably priced work. Michael was helpful and informative with options for the repair. Scheduling was easy and communicated well.
Would not hesitate to call them again for future services needed.
Place rating: 5
Austin, TX
Hands down, the friendliest, most knowledgeable, and efficient experience I’ve ever had dealing with a plumbing company. Emilio was awesome and I would, without hesitation, gladly recommend! Work was done very quickly and thoroughly explained. Many thanks.
Place rating: 4
Austin, TX
Ends up, I was wrong!
Toilet had a clog deep and Mr. Rooter found it and removed it. It shows that it is best to pay a bit more up front to know that they can fix complications that are bound to arise. I’ll be calling Mr. Rooter again next time.
===original post
Timely, good work, but way overpriced!
They charged $ 264, just for a simple toilet wax seal replacement. I’ll be looking for a new plumber for next time.
Place rating: 5
Austin, TX
This place is great we had a emergency plumbing issue we called them and they came out the same day and a good time the plumber was very nice one problem we had a problem with the coupon we called and they said mention the ad to get a discount so we did and they wanted to see the ad. but they still honered the discount