Moving Squad

Very satisfied with Moving Squad. Mayra is the best. She is efficient, accurate, and friendly. Junior and Jay were our movers. They arrived on time and went out of their way to make this move more pleasant. They carefully wrapped all furniture and handled with care. They moved us from Houston to Austin. Highly recommend them!

This moving company is everything you want! They called us about 20 minutes beforehand to let us know they were on their way. They arrived at 11:55 am (our window was 11:45 — 1 pm). They were efficient, careful, and courteous. They wrapped our belongings in cloth to protect them. Everything arrived in our new apartment in great condition! Finally, we had scheduled our move at the last minute and they were able to accommodate us on Saturday. I wouldn’t hesitate to use them again!

I used Moving Squad quite awhile ago, in March actually, and am reviewing now because I was reviewing another company and remembered my experience here. The actual moving experience was great. They were quick, and the movers were courteous. The issue I had was due to their way of scamming people into paying for extra time. This rubbed me the wrong way so much that I had to leave only two stars. I don’t remember the exact scheduled times, but I believe they were supposed to arrive between 9 am and 11 am. I was at my mom’s house, helping with a garage sale, as they told me they would call me when they were en route. My mom lives 5 minutes from where I was moving from. At 10:45 am I called to see when they would be there as I had not yet received a call. They told me they have been at the residence for twenty minutes wondering where I was and that they started their time clock upon arrival. In disbelief, I told them I had not received any calls from and had no voicemails or anything on my phone. The mover told me he called, and that he left a voicemail, and that the time is still running. Frustrated, I hung up and drove up as fast as I could. Had I not had to have been out of my old place that day, I would have cancelled their service and gone with another service. As soon as I arrived and opened everything up, they got straight to work, and honestly did a fantastic job. But I was so frustrated that they charged me for that extra half hour of service that I was not happy with my overall experience.
I would recommend Genesis Moving Company to anyone looking to move.

I had scheduled my move for the 12n-​3p timeframe and was called multiple times at 1030a that they were running ahead of time and would be at my place early, which could be a good thing except when you plan you day around it. I wasn’t asked if it would be OK, but that they would be there, end of story. I had inadvertently left my phone at home while i was running errands and had multiple voice mails & texts that they were going to be at my apartment early. Thanks? So, I didn’t have everything 100% and then was told they would not move anything that had contents in the drawers. OK, so you tell me you are showing up early, then tell me I have to dump the contents of any drawers, what next? Oh, you say you can now not move anything that has dirt in it, meaning my 2 big ass planters, even though when doing my ‘quick quote’ I checked 2 planters. WTF? So, as it ends up, the super friendly moving crew cracked the screen on 55″ TV in transport and just received a settlement offer for $ 30. WTF??? How is that rationale in any space in the universe? Oh, and to get this settlement I had to send multiple emails and phone messages. The saga continues…

They said they would come between 8.30−9.30 am. They came at 8.38 am. Awesome!
They loaded quickly. I thought we could do two hours but realized that was wishful thinking. Not because they were slow but because I expected wonders. They needed 3.5 hours (3 people for a 2 bedroom apartment, third floor) and that was very reasonable. I was there the whole time so I know that they were working hard.
When we got to the new apartment I was doing my walk through to note existing damages. One of the movers pointed out things that were broken or damaged. A few of the things he pointed out I missed. Awesome!
There were a few promotions going at that time. When we were done, they picked the promotion that was the cheapest for me. The promotion I got was actually different from the one I originally picked, due to the increase time it took.
They don’t move open boxes in their truck (company policy). However, if you have your own truck, they are happy to put the boxes in your truck for you. Awesome!
They guys were friendly, fast and helpful. Would pick them again. Awesome!
Would definitely recommend to a friend.

Like night and day in comparison to my experience with Heart of Texas. These guys showed up on a 100 degree day and got right to work! They were finished in 3.5 hours which was equal to what I paid on my previous move. However, these guys drove about 25 miles further to the destination and also made at 3^rd stop at my storage unit. So, point being, they were MUCH MUCH FASTER! Also, they had the diligence to properly wrap and protect my belongings before moving them.
I would highly recommend using Moving Squad — especially if you’re choosing between them and Heart of Texas.

Had a great experience with these guys and will definitely be using them again the next time I move!

The Moving Squad was absolutely phenomenal in my moving experience with them. Everyone from the office staff to the moving crew are prompt, courteous & get the job done right!!! The movers John and I can’t remember his name, awesome lead mover, got right to work and everything loaded and unloaded and placed in record time and with no issues. The price was very good and used with a Groupon it was even better!!! If you need a moving service that takes the stress away of moving, this company is the one for you!!!

This is our second move using this company. They are hands down everything you want in a moving company. Their crews are on time, courteous, and this last one is vain, they have a professional appearance. The moment they arrive they introduce themselves, do a walk through of your home, and immediately get started. We had almost an entire room of things we plan to donate after moving and didn’t want moved into our new home. We arrived at our new home with only the things we needed and none of our soon to be donated items. For roughly the same price as renting a moving truck all day, just give them your money and spare yourself the sweat and frustration.
If we ever have to move, which I pray we won’t since we just bought a house, would definitely use them next time. Highly recommend if you need your stuff to get from one place to another safe and sound.

I highly recommend this company! Myra is on the administrative staff and she is so helpful — I inquired about a Groupon special and she told me the details of it; she also said that they had another special, and depending on the amount of time it took us to move, she’d make sure we got the best deal.
Our move was from a second floor apartment to a duplex, about a mile away. The movers got there on time, and were very respectful and accommodating.
They loaded all of our stuff, drove to the new place, and unloaded everything within 2 hours!!!
ADDED PLUS: the guys accidentally knocked off an broke an outside light fixture; when I called and notified Myra she told me to send her a picture and she’d either reimburse me for the broken fixture or credit our move. Great service!!! I will be using again!!!

Best moving company ever. Jay and Junior were amazing. So fast yet very careful of my property. No hidden fees– in fact, I booked 3 hours and expected to pay for the 3 hours… they did it 2 and adjusted my price. Would give them 10 stars if I could.

I have moved quite a few times and Moving Squad was hands down the best company that I’ve used. Despite purchasing through a groupon (which I know can be hit or miss) they were great. They gave me a window (1:30−4:30) that they would arrive. I got a call that they were 15 minutes away and by the time they arrived and moved my 2 bedroom house into storage, only an hour and a half had gone by. They were careful with my furniture and helped to organize my storage unit. I would highly recommend!

Great moving company! They were friendly from the time I reached out to them to receive a quote to the moment they were done with the move.
Here are just a few of the things that stood out to me during my experience with Einstein Moving Company:
1. When I reached out to receive a quote they were very friendly and to the point. I didn’t feel like I was being misguided in any way.
2. Their confirmation email was awesome! Left no doubts in my mind as to how my move was going to be coordinated.
3. When the movers arrived they arrived ready to work. They took direction very well and offered valuable advice on packing certain delicate items.
4. They worked fast! And somehow they maintained their speed throughout the entire move!
5. There were no hidden fees. I paid exactly what was quoted in the beginning, plus tips.
This Is by far the best moving company that I have ever used. They were fast, friendly, honest, knowledgeable and made me feel completely comfortable. As long as I am living in Austin I will not use any other moving company besides Moving Squad. A big thank you to Jay & Raul for the trouble free move! :)

The entire experience was great. They were the least expensive. Were ahead of time and took great care in my antiques family heirlooms as well as my other house hold needs. They made two stops to pick up all my items. I have already referred them to my sister.
Fabulous job, very professional. I will use again on my next move which wont be for a while. But the Moving Squad are my moving company going forward. Jay and Raul gave excellent customer service and speaking with their office was pleasant as well!!! Thank you all!
Jeannie

The process was easy and fast to book the moving date. Quotes came back clear and spot on to my expectations. The day of the move went very smooth. The movers were kind, listened well, and got the work done on time. I highly recommend working with Moving Squad.

This was our first time using movers and they were great! They were punctual, fast and took really good care of our belongings! I would definitely recommend them in the future!

Everything about this company was top notch. I used a $ 50 dollar groupon worth $ 100 with a 3 hour commitment. Total with tip was about $ 240. The phone call about the move process, the documentation sent to complete, and the movers Johnny and Raul were all excellent. They hustled hard while I cleaned up my house, and go everything done packed, wrapped, moved. and furniture assembly was fast. No doubt in my mind, just hire Movingsquad!

Perhaps opting for this discount moving service was not the best choice.
Scheduled to arrive between 11:30am-1:30pm, not only did I take off work for the afternoon, but reserved the cargo elevator at new place based on this ETA. After leaving work and waiting around, I called the office at 1:45 stating I hadn’t heard from anyone yet and my window had come and gone already. Finally got a call at 2:00 stating they were running late (no kidding), and would arrive around 3:00pm and would let me know when they were 20 minutes out. Knowing I had yet another hour to spare, I went to grab lunch only to get a call 15 minutes later wondering where I was because they were in front of my apartment.
Movers did a good job of loading up truck. Thankfully we had everything packed and organized and they were able to just grab and load; only took about 1 hour to fill the truck. However, upon leaving the apartment complex, the driver took an exit with a steep hill. While sitting behind them in my car, I heard nothing but my belongings falling all over the truck as they went up the hill. It made a ridiculously loud boom as the freight was clearly not properly secured.
Upon arrival to new apartment, they opened the doors to find out a cement statue I’ve owned for years was not secured at all, and slammed into my washer/​dryer set. Not only was the statue shattered, but the dryer now has a large, very noticeable, dent in the front.
Burying my frustration with that, we began unloading into the new apartment. Everyone helped the movers to make their job as easy as possible. Upon finishing, we’re attempting to settle up and apparently went 6 minutes over the expected 3 hours. This 6 minutes could’ve came from them taking a break while we were moving, them taking a different route than we did to the new apt, etc… However, these 6 minutes were now rounded to the next full half hour. They would not budge whatsoever. While they were late and wasted my time, I have to pay for 6 minute overage which could be because of stall-​tactics along the way.
After a discussion about what an absolute scam that was, I asked where my broken statue was. The movers took it upon themselves to toss it in the trash compactor, damaging it even more beyond repair. When questioning about the statue, why they threw it away, and the dented dryer — the only response I got was to call corporate. Once calling corporate, they were absurdly unhelpful with both the 6 minute overage and the damaged goods. They offered to provide me with $ 20.00.
I will never use this company again. And if you value your possessions or money, you shouldn’t either.

These guys are the fastest and most reliable movers I’ve ever dealt with!
Very very friendly and courteous! Did a great job, nothing broken or dinged. I just want to thank Moving Squad for such excellent service!
Johnny and the other guy (can’t remember his name)! These guys are the best!
Move done in under 3 hours and our bill was only $ 215.00 !!! That’s the best deal I’ve heard of, especially considering the quality work they do!

Simply fantastic. We hired Moving Squad to load our 3-​bedroom apartment into our moving truck because we have physical injuries that make hauling all that down a flight of stairs impossible. Turned out we underestimated how much crap we own and had 1.5 trucks worth of stuff to move to storage, but our two movers were like Tetris champions and even exceeded their own expectations.
Everything was treated with care and stably stacked for us to transport and unload ourselves. They graciously stayed an extra 30 mins to haul the rest of our items from our 2^nd floor to our garage even though they had another move after us and time was tight, and the rate for extra time is very reasonable. They even hauled things other companies have refused to touch (potted plants, a digital piano [not a keyboard, a real upright digital piano], some items that were not in boxes such as curtain rods). They were quite thoughtful in choosing which items to load into the truck first, consulted us on things we might want to keep out of the truck or keep upstairs, and were so friendly and accommodating.
When we realized that we had underestimated how much stuff we had, one if them even tried to see if he could come back the next day and help on his day off before his family party! Unfortunately our schedules wouldn’t permit it, but I was blown away that he was willing to even offer it. The two men really did everything they could to make this the best experience, and they succeeded. If all their movers are this awesome, I will never use another moving company in Austin again!