Westfield Promenade

This mall is all but a ghost town. Almost all the shops that matter are gone. A once mega of malls in the Woodland HIlls area now a town called empty ville. I got no complaints of Westfield. But you guys there is a safety issue now. I saw a homeless guy sleeping on the sofas in the mall. I checked 5 mall backdoors and they were open. suspicious guys going in and out of the mall like it was there home. There is still Ruby’s, very few shop owners, and AMC employees that leave late at night. Saw a another guy laid out at the bottom of some concrete stairs at the back of the mall next to the AMC Back exits. Wheres the patrol, Where is the security. This is not Westfield so someone at this location Westfield has dropped the ball and a something waiting to happen. Come on.

Went to this mall today with a friend and got instantly creeped out! Felt like we were in dawn of the dead… We saw like two people and like three stores open…

I went to this mall for the first time today to walk around at lunchtime. It’s really empty and sad. Pretty much all of the retail stores are gone, and there were a lot of vacancies. I saw a security guard roaming the mall, but there were no shoppers milling about at all.
The infrastructure of this mall is nice, so it’s such a pity that there doesn’t seem to be any business. Probably because all the business and foot traffic has now gone to Westfield Topanga.
The only things that were open and had signs of life were all the eating establishments and the movie theater. So it’s good that people still come here to eat and to watch movies, but I guess that’s all that people want to come here for now.

Such a great potential, but not enough sun coming in… I will come here if I need something specific, and I know I will find it here, but this is not the kind of mall I would come to walk or to tour. Some serious investment can make great things to the place, and I am sure it will get better and better.

Everything is super expensive the food court is huge but all of the food is not that good it takes his old they don’t have a big enough selection its like everything serves the same kind of food all the stores are super expensive.

I truly feel for the last few remaining tenants in this once prime location. I was here just last night and thought it’d be fun to walk through the mall to experience the decay firsthand as I had just finished a movie at the AMC and was on my way to Ruth’s Chris for Happy Hour. Nearly every store is vacant which gives one the feeling that they are in a retail ghost town. Several vagrants inhabit the lower level benches and I swear I saw a possum skirting around the perimeters. While I’m just as anxious as anyone else to see what Westfield has in store for this graveyard, I can’t help but feel for the remaining tenants who have surely taken a great hit to any dependent walk-​in traffic that this mall once greatly catered to.

This mall is enormous. I like a lot of the stores in it too! They added a section across the street recently and it’s really pretty, too. Food court is decent, lots to choose from within the entire mall though. Cheesecake Factory, CPK, and then small food court restaurants (Chipotle, etc.) Parking is plentiful, although a strange set up. There’s a multilevel structure, a lot and a mini bilevel structure as well.
I don’t like that there seems to be an immense amount of rude people visiting and working here. Not sure if it’s the area or what, but ugh. Coming here anytime around the holidays is a nightmare! I would definitely say that this mall is a slightly higher end version of the Glendale Galleria — it’s definitely comparable. Lines at the small quick service places are always long (pretzels, coffee, etc.)

I… I… I don’t understand.
Seriously, what is this place? 2 stars for the AMC, Maggiano’s, & the book store. Other than that… well actually… what «other» is there.

Seriously dead. I mean really dead. Apart from the movie theatre & the nearby restaurants, the mall is simply a shell. I came here to meet up some friends for knitting near the food court. Apparently, the a/​c was not on in that part of the mall. Not loving it.

I just read a review saying «sad mall». I could not agree more! I only go to this mall when I am invited to a movie here and I can’t get out of it. I think the movie theatre alone is probably what keeps this mall afloat.
Even that needs an update.
There’s this awesome Mexican place in the food court that I enjoy, but it’s not enough to redeem the whole shopping center.
It seriously looks like a ghost town, it’s like the owners of the complex just stopped trying in the early 90’s. I see a lot of kids here though. I truly think that if they invested some serious money to renovate this place, they could save it and get a ton of revenue.
It’s just dated and makes you feel icky.

Stores are closing up fast. I was in there recently, and there is almost nothing left. Macy’s has closed, more restaurants near the AMC Theater have closed, and more stores inside have closed. The place is almost vacant. There is still a bookstore, and some good restaurants (Maggiano’s Little Italy, Corner Bakery and Ruth Chris Steakhouse), but not much else. I’m thinking Westfield Corp is putting all their efforts into The Village (across the street) and Topanga Mall, on the other side of The Village, and just letting this place die.

What fresh holy hell is this??? I went to catch a movie and I had about an hour to spare, so I thought I’d spend by time wandering around the mall for a bit. Boy, was I wrong.
You know that scene in The Simpsons were Milhouse and Bart are locked in a mall overnight and they have tons of fun? This is not it. Totally opposite. This place is more dead than a funeral home. I’m serious. I took about a few steps and realized that there was no stores.
NO. STORES.
How did that happen? I felt I fell into some weird vortex. Did I bump my head and now in some weird creepy dream? The only thing i found was a bookstore that was straight out of 1996 (and not in a good way).
No, no, no, no, and NO.

The floor creaks, the roof leaks, there’s a terrible draft. Please, let me finish. There’s a wild man eating clam in the book store!

This mall was completely empty. I wonder how this mall survive to stay in business. There wasn’t a lot of people here. Most of the stores are empty. I think the only thing they got going on is the movie theater and a couple restaurants.

This mall is old and decrepit and has been here a very long time. There aren’t any stores in the mall worth going to. Frankly what keeps it open are the wonderful restaurants and the movie theater. The AMC movie theater located at the far end of the mall is a wonderful treat for anything such as a date night to a fun filled family afternoon. This mall also has wonderful restaurants such as Maggianos, Corner Bakery, Rubies, and PF Changs. It also used to have the only Barnes & Noble left in the valley but that has recently gone out of business. They offer Christmas ice skating in the parking lot during Christmas time, which is lots of fun. Overall, I would recommend this mall for movies and dining only.

Sad mall! The only good thing about this mall is the movie theater. Stores are disappointing.
I only come here to see movies or eat at the restaurants. The best places to eat areCalifornia roll, Ruth’s Chris, and Corner Bakery.
Crowns book store is also cool. Hopefully this mall gets a huge make over because it suxs.

Bf and I went to the wrong mall. We went to this mall by accident, when we had wanted to go to the Topanga Canyon mall instead. That’s the last time he’s going to ignore his GPS…
Anyways, we still went into the mall to see what they had available. They had a lot of… nothing. Super-​empty. Felt like a ghost town. We came around 12:30 pm on a Sunday and we were confused if the mall had just opened.
Now, don’t get me wrong, the mall has a lot of good anchor restaurants, such as Corner Bakery, Maggiano’s, PF Chang’s, Ruby’s…and, I’ll begrudgingly say, The Rack. But, in terms of retail, holy crap, they need to figure out something to bring in more people. Most of the shops had dejected shopowners or minimum wage employees that completely didn’t want to be there. And, overall, there really wasn’t anything there that would want to yank people to go in there. I don’t even know if an arcade would help, since there’s one in front of the theaters that looked pretty rundown. No real good shops that caught our eyes, either.
Parking lot is a bit of a mess, where it looks like it hasn’t been cleaned in decades, other than the occasional rain.
Pretty sure Westfield is putting most of their money into Topanga Canyon, but I really wonder what they’re going to do with this place. Maybe more restaurants?

One of the reviews used the word depressing. That’s what I felt upon returning to this enclosed mall and seeing what it’s like.
First, there’s no point in comparing it to Westfield Topanga Mall, previously known just as Topanga Plaza. Topanga Plaza came first and was a bread and butter mall, with more staid anchors. The Promenade came after and was more of a boutique type mall, with more upscale anchors when it opened. Truth be told, this mall, The Promenade, has a better location, on important Topanga Canyon Blvd., which runs from the top end of the SFV all the way down to the ocean! Not only that, it is practically walkable from the Ventura Freeway, the 101.
The consolidation of department stores has hurt this mall. Aside from Sears and Penney’s, probably found at Topanga Plaza a few blocks up, SoCal had 4 major department stores: The May Co, The Broadway, Bullock’s, and Robinson’s. The first two were Macy’s grade while the latter two were more uptown. Each had their unique designs back in the day: May Co had swoopy petal tops at the roofline, the Broadway had a modern cubist look, Bullock’s introduced stores with sloped sides, and Robinson’s had the California mission theme, complete with bells. With these stores becoming Macy’s, and sometimes Bloomingdale’s, there aren’t as many anchors in SoCal malls.
At the Promenade, Robinson’s turned into yet another Macy’s. Another anchor, possibly a previous Bullock’s, has turned into a Macy’s furniture store. Truthfully, Macy’s furniture store has nice furnishings. The Barnes and Noble is also gone, having moved into a bigger location elsewhere in the West Valley. As one walks in the mall’s interior, many of the windows are papered. If anything, I always assumed that this mall would prosper apart from Topanga Plaza because, as previously configured, it catered to this area’s more affluent crowd, and there are certainly affluent people in the West Valley. It was quite the place when it was new (er).
Things change. Even buildings and places have life cycles. And the Westfield Promenade in Woodland Hills is somewhere else in its life cycle from when I remember it, back in the day when Cutlass Supremes sold like hot cakes — right across the street, as a matter of fact.

The lesser of two malls, I’m having trouble understanding why this exists when its superior cousin is right up the road.
No seriously, what is there to do here? I like the candy store, Ruby’s diner, and the ice cream cookie shoppe. Where would you shop for clothes? Where would you hang out, besides the movies? Unless you’re here for some niche jewelry shop or one of the offices that does who-​knows-​what, I just don’t see a reason to stick around.

The Westfield Promenade is an enigma and a window to shopping past. Why is this mall still here in its present form? It’s holding out for what the future may bring.
Growing up in the valley, I remember going to this mall and it was luxurious. All the stores were high end and had that aura. You went here to spend a lot of money on high-​end clothing. Saks Fifth Avenue, Robinson’s, Bullocks, etc.
Now, it’s a nice small mall without a lot of people. There are people outside the theater because it’s a nice 16-​theater AMC. There are some people who go to Maggiano’s and Corner Bakery on the other side. Women use Total Women, the gym for only women. Ruby’s draws a crowd as does The Rack at times.
But the mall itself … really quiet, not a lot of people. Some stores have gone out. There isn’t much here.
There are two Macy’s stores. One is a regular store and the other is all furniture. (Used to be men’s and furniture). But there’s also a Macy’s in the Topanga mall.
I remember this mall used to have a Magic Pan restaurant. It was, for a child, magical to watch crepes being made on their rotating crêpe maker. Long gone and forgotten.
I’m sure many have gotten off the freeway and assumed this was the Topanga mall since it’s the first one you see going north.
The food court is really dismal. This used to have eateries in every space but now just has four — McDonald’s, Tacome, Baja Bud’s and a Chinese fast food location. The efforts to put yogurt and ice cream in failed as did the Coffee Bean. You’d think people would eat and drink before and after a movie but apparently not.
I wonder how many customers these stores see in a day. Most of the traffic is two blocks away at the Topanga mall. In another city, this mall would be thriving but not with Topanga’s recent upscale renovation … or the stores at Fallbrook. (Fallbrook at one time was also a traditional enclosed mall — imagine three malls in just a mile’s radius or so. No wonder valley girls came about as young girls who go to malls!)
Westfield announced Westfield Village — an outdoor mall between Topanga and the Promenade Mall with a Costco store anchor that would connect the two. This was after rumors of a rail line. There haven’t been any updates on breaking ground for the Village though. I’m sure the Promenade and its tenants are holding out for that expansion.
If you’re on a mission to do something at Promenade (movie, dinner, breakfast, B&N), it suffices but not for getting all your shopping done. Target is at the other mall.