Royalty West Banquets

I had my wedding here just this past weekend (September 26, 2015) and ensuring was flawless on their part!!! They accommodated me with anything I had asked for & Christina kept in constant touch with me & always responded to my emails within 24 hours. All of our guests raved about the dinner! I honestly can not remember the name of the main dish, it was a chicken dish with broccoli and cheese. Anyway, the night was perfect & we could not be happier. I just asked my new husband if he had anything to add & all he did was that the beginning of dinner started a little slow, but we both believe it was due to the volume of guests that were at the open bar prior to dinner service & the wait staff had to wait for them to be seated so they were able to move efficiently to serve us. A++++++ from us!!!

I went for a wedding recently. I did not like their food and trust me I’ve been to a lot of venues. Prime rib was tasteless and chicken marsala tasted cheap and bland. Service was also rude.

If I could give 0 stars, I would. My fiancé and I had an appointment to meet with someone to discuss wedding packages. When we got there, the woman who we met first was very short with us and dismissive. She told us to just go wait upstairs. When we got upstairs we told her how many people we would have at our wedding and she kept telling us they couldn’t accommodate 175, but we could get 200+. We asked her why and she could not answer any of our questions. She acted like we were a burden to her. We finally asked to speak with a manager. The manager was just as rude. She said — you can have your wedding downstairs, which you already saw. We never saw the downstairs… We went into her office and she kept telling us how she would want our wedding to be, she would not listen to what we were saying we were already set on doing. We left very angry. The place is beautiful, but the staff talked us right out of it from the second we stepped foot in the building.

We just had a wedding here and we loved it!!! the Food was great, the service was amazing, we paid for extras like extra waiter, extra food, but we wanted to make everyone feel great!!! Thank You everyone that helped with all the service and amazing wedding we had 12/​27/​2014

We looked into this venue in 2012. It was very awesome to look at from the outside. It caught my eye. However, it is very dark on the inside and «smelt like a wet fart» according to my husband. It was like a mildew smell. The lady who showed us around was not a great sales lady and was asking for a grand up front. My husband almost passed out because we were looking and didn’t even get to ask questions yet. When we asked about a cash bar only (to save money and we aren’t really drinkers) the woman was even more rude. She acted like she never heard of this request. She was even a smart a– and told my husband that if he thinks writing a check for $ 1000 up front was a lot then he should just go to a court house. If you want our money you have to earn it and sell it.

Wedding planning is such an amazing and fun process… Yep…
Let’s face it people… It’s rough these days attempting to find a place that offers everything you want for a reasonable price! We shopped around a LOT! Most places that fell within the «banquet hall» category were outrageously priced for a dinner /​drinks package. Other places that were more along the lines of «thrifty hall» locations were cheap yet required a lot of work on the part of the renter.
Royalty West was more than we could ever have asked for!
We had a Renaissance Faire themed wedding. We made almost everything that was incorporated into the event as well (even our outfits and those that were worn by our party and family). Unfortunately, due to the rains in the Chicago area we were canceled out of our outside ceremony site and left for the reception hall early.
Royalty West was so accommodating it was absolutely amazing! While the finished preparing our meal we had our ceremony on the dance floor. The ladies who assisted with setting up our event even poked their heads in to watch which was fine with us!
Dinner was to die for! It far exceeded our tasting and our expectations! We had the Chicken & Rice soup and Potato salad to start. We moved on to our Family Style entrees which included Chicken Devoli, Roast Beef in Mushroom Gravy, and Veal Meatballs with Rice & Dill Sauce. Our sides included Roasted Garlic Potatoes, Sweet Corn, and Potato Dumplings. There wasn’t one complaint about the food! People were cleaning their plates!
The servers and bartenders were absolute delights! One bartender knew that there was only one thing on the menu that I could have. He also knew I was the bride and was prepared without me saying a word to him every time I came near the bar! Even if I was talking to someone I would turn around to a full drink! When I politely asked that our head table be broken down for the band to begin *pow* It was gone!
People have been telling us that it’s the best wedding that they have ever been to and I realize that is mostly due to our planning… Some of that goes to Royalty West though! They were absolutely great hosts and so reasonably priced that we couldn’t imagine having our wedding anywhere else! Even the dozen or so crashers from upstairs had a better time at our wedding than the one they were at! ;D

I was SO excited to have my wedding reception here. I was looking for something unique. Let’s face it, no one remembers the wedding in a hotel banquet hall and that doesn’t fit my fiancé and I anyway. I found Royalty West and it was perfect. A castle with a nice ballroom, knights that greet you, awesome grand stairways. I was in love. We were hoping to have our wedding on November 2, but they were booked already. Darn. I was told November 9 was available and so I had to have it.
I spent the next month trying to find an available chapel and dj for the 9^th before booking Royalty West to make sure it would all work. All the while, I kept in touch with at least 2 employees via visits, email and phone to make sure the date of the 9^th was still available among other things and was consistently told that it was still available.
So today I went with my fiancé. We signed the contract, once again checked the date of November 9 and cut a check. I was more excited than you know because I had found the perfect spot and was able to get a chapel and dj reasonably priced available on the same day. Not 30 minutes later… I get a call from Royalty West. SOMEONE ELSE HAS THE BALLROOM BOOKED FOR NOVEMBER 9. Um what?! Did this just happen?! No, it had been booked since August of this year. So at least 2 employees have for a month believed and told me that November 9^th was available?
My advice to you if you love this place like I did would be to talk to all three of the employees there that handle bookings and stand over their shoulder as they check both the calendar AND the book to determine whether the hall is available.
I am still in shock and very sad.

3 days later. A mass email to my co-​workers and 75% of the people who have replied are sick in some way shape or form. Make sure you do a tasting if your going to have anything important here.

i have never written a review but this time i decided i needed to warn other couples, here is my experience.
I am not even sure where to begin to express mine and hubby’s dissatisfaction with Royalty Banquets. First when we booked the place a year ahead of our wedding day we were not told that there will be work done on the building which made it look very unappealing to the guests. If we had known we would look for a different venue, unfortunately we did’t find out until we went over to Royalty two weeks before our wedding to go over the reception details.
At the reception the chairs were not matching but when we were signing the contract we asked if they have enough wooden chairs we were told «of course «, there was not enough seats for the guests, only after we asked to add a table we had the number of chairs we asked for (trust me we counted it because the blame was put on us by Helen when we told her we there were not enough chairs set up) next the bride and groom were promised two different chairs kind of like a throne, come to find out at the reception those chairs are broken (!!!). I realize that all of this might seem like «little things «but if it’s your big day all of this matters and unfortunately in our case it all added up and made us very unsatisfied. I or anyone in my family will not recommend Royalty to anyone.
Very disappointed Bride & Groom

I’ve been to Royalty West for a number of events and my wife and I chose to have our Wedding Reception there and we could not be any happier with our choice. Leading up to the wedding was a great experience, they had a food tasting earlier in the year to give you an idea of all their options. They covered pretty much everything they have to offer with the exception of a few single-​plated items. As we got closer to our wedding and had to finalize the details, it was always a pleasure to work with them. They are so flexible and understanding. We had at one point wanted a certain type of chair with chair covers and then about 10 days before our day we changed our chairs, they had no problem at all. We used their downstairs Castle Room for a cocktail hour and it went extremely well. Almost all 210 of our guests showed up for the cocktail hour but there was plenty of room for them and the two bartenders they had were very professional. I’d like to add that their liquor is all top-​shelf (Captain Morgan, Belvedere etc.). We then had our guests go upstairs to the Grand Ballroom for the evening and the setup was exactly as we had wanted. We had our cake and sweets table through their preferred provider Oak Mill Bakery since they include a cake in their price and offer a great price for the amount of sweets you get in their package. Everything was delicious! Towards the evening when our guests were getting hungry after dancing we were able to have our favorite pizza place deliver pizza at 11pm. We complemented this by providing some more late night Polish food provided by Royalty West and so many people loved it. There are a lot of occasions where we’ll need a banquet hall and Royalty West can handle it all whether your guest list is 40 or 400. I’d also like to add that on our night there was another couple that had a wedding downstairs after we left the Castle Room. As soon as we cleared that room the quickly cleared that room and set it up for the Wedding Reception occurring there. They had a DJ and they were playing music but you could not hear any of it upstairs unlike some wedding venues where you can hear the music next door while you may be playing dinner music for your guests.

The hubby and I had our reception here last fall. We looked at it because of the look of the place. We are a little different and didn’t want a cookie-​cutter reception venue. We chose it because the food is good, top-​shelf bar, cake is included and the price was competitive.
We were in the Ball Room upstairs which is not as medieval as the rooms downstairs, but it fit our guest list and it was still lovely. There is an elevator in the kitchen that they had no problem letting us use for a guest in a wheelchair and some others that just had trouble with stairs. There is also a large balcony off of the room next to the stage for any smokers so you don’t have guests going up and down stairs each time. Pretty helpful with an open bar! The bar itself is huge and beautiful. Also permanent unlike some you’ve seen that are wheeled into the room.
The fresh polish sausage and finger dumplings were amazing and the favorite of all of our guests. There are different options for food, but we choose family style.
Everything was beautiful and turned out perfectly for our reception. They did a great job for 200+ guests of ours and we had a wonderful night.
FYI for brides… unless something has changed, they do not have a special or cheaper meal for your vendors. They could have seated them in a backroom for meals, but we didn’t use that option so I don’t know what it’s like.

Very beautiful place and it looks like a castle! Perfect for the bride who dreams of having a fairytale-​esque wedding.
My favorite thing about this place is the bartender. He was an older gentleman who at first sight looks like he can pour a mean shot of whiskey but nothing else. That’s what I get for judging a book by the cover. This grey haired gentleman could make everything from gimlets and old school martinis to apple martinis, long islands and creative shots for groups of at least 15! Kudos my friend.
Now back to the space: overall very cute and interesting but the location is definitely off the beaten path so plan accordingly.

My friends had their wedding here this past weekend. The place is picturesque and has a rustic feel. My only complaint is that a lot of the servers only spoke Polish. I understand that this was a Polish wedding, but we are in America and it would have been nice if one of the servers had said «you’re welcome» to my numerous «Thank You’s».
I’m still giving this 4 stars and I think it’s a spectacular place to host a wedding. The bartender was so friendly and really knew how to make a drink. If you’ve never been to a Polish wedding come ready to drink and eat!

Wow, I thought for sure that I’d have been the only person to review this wonderfully kitchy and strange place. Seeing as I was recently here for a funeral luncheon, I’m not sure that I can really, fully appreciate the kitchy-​ness.
Upon driving up, my family and I immediately noticed the castle design and wondered what we were in for. As we walked in, it was so cold in there that it felt like a real castle — part of the experience??? The Royalty West is a banquet hall facility with a number of rooms for all kinds of occasions. Guests are greeted by large suits of armor and big tapestry highbacked chairs. We almost expected some kind of wandering minstrel. But, oh yeah, we’re at a funeral.
The room we were in was nice. Great bar in the corner with a very knowledgable bartender (ok, just cuz we were in mourning doesn’t mean we can’t kick back a few, people) who made excellent bloody marys. In fact, all of the employees here were really wonderful. Very friendly and fast.
Each table of ten was loaded with German favorites — pork loin in gravy, chicken schnitzel, mashed potatoes, sauerkraut, and weirdly enough, spaghetti bolognese. I didn’t have a lot of options for food choice so I had the mashed potatoes and the sauerkraut. Potatoes were good — reminded me of the kind we used to get in my high school cafeteria. YUMMY! The sauerkraut wasn’t very yummy. I also had one of their warm, buttery rolls. Those were awesome. Everyone else who ate said the food was just ok, but we’re not sure if it’s because the food really wasn’t that good or we were all just sad about the situation…
Overall, I’m not sure this is the place to come for a funeral luncheon, but I could see how it might be fun for the right person to have their wedding reception. Good service, great bartender. I’d just hope that they could turn the heat up a bit!

I recently attended a wedding here. Talk about kitschy fun!
The outside is supposed to resemble a medieval castle or something. It also has a little water fall, a little bridge; very picturesque area for photographs. Upon entering the place, you see two large chairs, fitted for a king and queen flanking the entry to the bar. There are two large staircases leading up to the top level where the party room is. Lights and flowers adorned the banister.
At the top of the stairs is really where you get the best view. There are large windows overlooking the parking lot and it really is breathtaking, right at dusk.
The room was set up very nicely. It was all lit up with organza-​like material wrapped around the poles to hide the lights. There is a bar at one of the room and a small stage at the other. A dance floor breaks up the room perfectly. The place is great for any type of gathering.
The food was served family style and I’m not sure of all the options, but we were served corn, mini chicken kiev, stuffing and turkey, beef, chicken, dumplings, pasta, etc. Basically a smrgsbord’s of stuff.
Overall, the place was great. There’s plenty of parking for everyone and the food was decent. Most of the staff was very nice, however, the bar staff was pretty surely.