Flawless Nail Spa

My holy grail nail salon! The owners are so accommodating and will always go out of their way to please their customers. The fact that they’re open until midnight is also an amazing plus. Out of all the nail salons in Whitestone (and there are many) this is by far my favorite and only one I will go to. Every employee does an amazing job and takes their time to make sure their job has been done well.

I am obsessed with this nail salon. I live out in Long Island and still come here to get my nails done by Mark. He is just amazing. I wouldn’t go anywhere else! The owners are so sweet and so accommodating. Definitely my go to place for nails!

I love this place! I have my favorite 2 people that I always get my gel manicure and spa pedicure from. I don’t get it from anyone else! Annie and Mark are the aces of this Nail Salon. Once you try them, you won’t go to anyone else. Annie and Mark are excellent in color gel and giving you the best pedicure massage of your life! You have to tip them well though, they work hard for your spa pedicure.
Another great thing is that this place is open until 12am!
Insane!
The owner is really funny because she is so blunt and says whatever is on her mind. She is a little crazy at times but I love her. She takes care of my waxing needs. I am not a fan of their wax product because it’s a roll on type of wax but I don’t wax that often so I don’t mind.
Thank you Flawless for opening so late and accommodating me with my crazy schedule and life!

Went less than a week ago for a gel manicure. Gel normally last close to 2 weeks. My gel has started to chip and has become discolored. I dont smoke, because thats where I thought this discoloration would come from. Don’t like their gel, wouldn’t recommend it, but all other services were great.

Will never come back here again. My best friend and I came here to relax and enjoy a pedicure and it was by far the worst pedicure we both have ever received.

I’ve been a life long customer of both Lin and Frank, and I wouldn’t think of going to anyone else. Lin has been doing my nails consistently since 2000, and when she moved locations from Westchester, NY to Whitestone, NY I had no choice but to follow her. In spite of the additional cost. I just couldn’t find anyone local that could take care of my nails and eyebrows like she does!
Their nail salons are always clean and the staff is both friendly and professional. If you’re looking for a new nail salon, definitely give them a try.

I have been going Flawless Nail since last summer, I have been getting great service & of course Frank always do my Gel manicure fantastic. They last more than two weeks, don’t chip as other places that I went. Price is very reasonable, a very clean nail store to go.

The only positive about this business is the time convenience, most nights it is open until midnight. Absolutely did not like how my french pink and white get nails came out, sloppy job, and did not like the shade of pink. Also, when I was finished i noticed a roach crawling on my jacket, disgusting, won’t be returning here. The nail lady over promised but under delivered.

Don’t go here! They changed owners for the third time now and I have horrible indentations in my nails from my last manicure here! I will never be going back! They buff your nails with the ruff part of the nail filer and that made my nails extremely weak. So weak that they all broke. Its so sad how bad they are because I use to come here all the time.

Nice nail salon for the price you pay. Compliments to this place for their long business hours and their emphasis on detail. I was able to enjoy my experience there after a long, tough work week. They also have a «frequent flyer/​customer» card and it isn’t too much of a hassle as a walk in customer.

Worst experience at a nail salon.
The 10 minute pedicure was roughly and poorly done. My toe nails were not even or fully painted. When these issue were addressed they brushed me off as though they did not understand why it was a problem. As I pointed out the problem area’s I was told «it’s fine» and I was escorted to the tables to have my nails done. As I addressed the lady doing my nails (Ling) she didn’t respond. I wasn’t sure she could hear me or understand me for that matter until she started speaking about how poorly my nails were done. She obviously holds herself in very high regards and speaks as though she is the messiah of nails. Which leads me to my fill in,
My fill in took under an hour and I was pleased with this but consequently I had to return 3 consecutive days. The first day because the UV was peeling and my nails were chipped. The 2^nd day 3 nails were separating. The 3^rd day my nail just broke in half. Upon returning the 3^rd time, in less than an hour 2 other customers came in for issues; first customer — a nail broke as she went to get into her car and the second customer for her nails being uneven and all different shapes.
Ling, the nail technician who felt the need to blame all of the customers is overly cocky and claims to be in business for over 20 years which is not evident by her work or attitude in addressing customers issues/​needs. They are over priced especially for the poor services they provide.
Besides what was mentioned above, I must emphasize how exceptionally rude, arrogant and condescending the entire staff is. I have never had such a horrific experience. I would not go to this salon if they paid me and I would be surprised to see them last another 3 years.
Be cautious — when you enter they are welcoming but once you sit down to have work done, you will see instantly this review is accurate.
They do not deserve 1 star!

This place is the absolute worst!!! They don’t even deserve one star rating. Owners have changed numerous times & it gets worse each time it changes. Do not go here! They file the top of your nails as if they are sanding a wall. My nails are weak, dull & full of deep scrapes from the filing. They used the rough file that is used on fake nails. I complained and told them to stop & she tells me that’s how she’s been doing it for many years. Everyone save your money & your nails. Whitestone is filled with many other nail salons. Avoid this one!

I don’t know what happened to this place. I started coming here about 2 years ago and it was amazing for the first few times. But within the last 6 months, things have just gone downhill.
I found one girl that I loved to do my nails and preferred to go to her. I called to make an appt with her one morning, they booked me and told me I was all set. I was actually running ahead of schedule so I called them and asked if I could come early for my appt. To my surprise, they told me that Kathleen (the woman I requested my appt with no more than 3 hours BEFORE) was no longer working there. After much back and forth and a huge language barrier, I told them to just cancel my appt.
Fast forward a few weeks later, I remembered the name of another woman at this shop who did my nails before and I liked her work. So I made an appt with Linda. All went well on that appt and at the end of that appt, I made another one on the spot for 2 weeks later with Linda. Two weeks later, I walk in for my appt with Linda and they look at me like I’m crazy and tell me she’s sick and didn’t come in that day. Really??? I had a very important event the next day and I really needed my nails done. It was already 5:30pm so I asked point blank-​well then who is going to do my nails? They set me up with another young lady named Lucia.
Here we go again-​I liked Lucia. So a few weeks after that, I made an appt with her. I walk in at my scheduled time and she’s working on someone else. Ok, I get that you might get backed up but I waited 15 minutes until she finished and took me.
You can’t make this stuff up. Two weeks later, I made ANOTHER appt with Lucia only to walk in and they flat out told me-​LUCIA NEVER SHOWED UP FOR WORK, WE DON’T KNOW WHERE IS, SHE’S NOT HERE. Are you kidding me right now??? This woman, who I assume was the owner or manager (I’ve seen her there maybe once or twice before) comes over and apologizes and says don’t worry, we’ll take care of you and ushers me to the pedicure seat. No sooner than I sit down, she hands me a book with «special» pedicures. I said no over and over, she says-​ok you get next time. Then she says-​ok, on me, you get hot cream massage. So I was under the impression that she was offering the hot cream massage for the pedicure for free b/​c Lucia was apparently nowhere to be found. The pedicure was horrible and the massage actually hurt, her hands were really strong and she kept running up and down my calf bone (smh). At the end of the mani-​pedi, she gives me the slip and it says $ 30-​$ 20 for the mani-​pedi and $ 10 for the hot cream massage. I was so disgusted with the whole experience and this place that I just paid it. This was a Saturday and my manicure was badly chipped by Tuesday.
I don’t know what happened to this place but I don’t like it and I will not be back. Very disappointed.

I’m honestly surprised this place has negative reviews. I have been going here since they opened (almost 3 years now) and everyone who has done my nails has been amazing. Wendy and Jenni are great! They cut and clean up your cuticles very nicely and leave your nails looking great for your night out. Flo is also very good, precise, and clean.
I do gel every time on my nails and a pedicure. I highly recommend gel mani’s. They last 2 – 3 weeks. I’ve never had a problem with chipping. Keep in mind that gel lasts longer depending on your nail condition. Great for beach vacations because you won’t have to repaint while away and also great if you do a lot of work with your hands.
The place is also very clean every time I go in. Nice relaxing atmosphere and comfortable chairs. Materials used are always clean and then cleaned after. I recommend the 10 minute hot cream pedicure massage, which includes hot stones at the end.
I’ve been to many many mani places all over Whitestone and Fresh Meadows and always keep coming back here because of some disappointment at every other place.
Give them a try!

January 2014– I would have given this place a 4 before my horrific last experience. I usually get my nails done every 2 weeks. (gel that is) Getting a gel manicure is expensive but its at your own cost if you want to spend the money. I think its worth it, if it lasts almost 2 weeks. I went to get a gel manicure because I was going on vacation. First off, hardly anyone speaks english. I asked for a gel french manicure. It took 2 hours and 15 minutes to receive a gel manicure. The lady doing my nails said she would start it and the other women would finish it. Going back and forth in their language, the lady that had started my nails ended up finishing them. Well all said and done. I couldn’t wait to get out because I was sitting for such a long period. I asked her who she was because I had never seen her before. She was the new OWNER! If the owner can not do your nails then right there shows not to enter this nail salon again.
**** Low and behold– My nails chipped that night, and after 4 days of having them all my nails completely peeled off! I did not spend 35 dollars on a manicure that would peel off on its own after 4 days! There are so many nail salons in this area and I will definitely never enter this nail salon again. !!!

Been here a few times. The staff isn’t that friendly and they double booked my person twice on me. Sometimes they rush causing painful pedicures.

I love that they are opened until midnight because of my work schedule. I think most will agree its convenient!
I only let Wendy or Linda do my nails. (I recommend them both) I have done my mani/​pedi with most of the ladies and I find them to be the best. Jenny is good too but is sometimes too ruff.
I love that they have several different polish brands and a variety of colors to choose from both gel and regular polish.
The place is clean and modern which is a plus.

It kind of sucks that the past 2 reviewers had such a bad time because I love this nail salon… I’ve never had a bad experience and I come at different times so its different staff but they’re always nice. My nail tech is Wendy, I don’t let anyone else touch my nails at all!!! For pedicures I let anyone do it… I had a pedicure twice there and once it was great and another time she could have done better but in all fairness it was like 11:25pm and she had just finished someones pedicure before she started mine. Yes I’ve had better but I’ve also had much worse! The prices are fair to me seeing that I live in Brooklyn near the Williamsburg area and a decent pedicure can start around $ 40. I can’t say much of the other girls but try Wendy… I think you will be pleased.