We ordered a birthday cake that was amazing yesterday. When my husband picked it up the owner recommended a singing candle for the top! It was the best candle I’ve ever seen, playing music, shooting up colorful flames, and it spinned as it played!!! What a hit of the party. I would recommend this Baskin Robbins to everyone… Thanks for making our birthday celebration a hit!!!
Timothy Z.
Place rating: 5 Ludlow, MA
The owner here is extremely friendly and is a good business owner. There have been two separate occasions where we came late after closing hours and he was still open and was willing to take our business. This Baskin-Robbins is a good representation of a hard-working establishment and would highly recommend it. By the way they have the best ice cream in this town.
Jennifer H.
Place rating: 5 West Bloomfield, MI
This place is the best! The owner is super friendly and everything is always clean and fresh. Additionally, I once called for a special order cake for my daughters birthday and they had it ready in a few hours. Great customer service!
Nikki B.
Place rating: 5 West Bloomfield Township, MI
This baskin Robbins far supersedes any other baskin Robbins I’ve been to… Why? The owner! He is the exact type of business owner that everyone should strive to be. He loves his customers. He’s patient with everyone as they try to a of different flavors… Only for them to go back to their original choice(like me) lol! He is kind, and likes to make small talk with anyone who wants to have a conversation. He keeps an extremely clean shop, and keeps his staff up to his customer service standards. I’ll continue to come to this ice cream shop! I love it.
Phyllis D.
Place rating: 5 West Bloomfield Township, MI
I have been here many times over the past few years for special order. Find the store & owner eager to please. Today, I decided to throw a impromptu Birthday Party for a friend. I called & spoke to the owner and he offered me 3 or 4 choices. Told me to come in & I said I would be there in 1 hour. Ready, set, Go. & here I am a very pleased customer.
Erin S.
Place rating: 5 Utica, MI
I have been here a few times in the last year. There was only one time that I was disappointed. Most times I go, the owner is there and he is great. I would recommend this Baskin over the many I have been to. The only time I was slightly disappointed was when the owner was not there and the people working seemed new and not too familiar with the menu, but the store was busy so it could have been stress. The ice cream tastes fresh and every one is super friendly.
Michael R.
Place rating: 5 Auburn Hills, MI
Well me and my whole family have been going to the Baskin and Robins since I was like 5 years old the old owner Stella was nice but only to certain people. I have worked for Stella and she had many things I did not like how she did but now there is a new owner who is my dad and I still work there but there have been the biggest Improvements like things never going old because we put dates on everything so as soon as it goes bad we throw it away along with the cakes if they go past there sell date then we get rid of it like my dad told me he wants to make the customers happy and with out them there is no him so he has improved my things like fresh waffle cones at least once a day and on Wensday’s two scoops in a waffle cone the waffle cone is free so I encourage everyone to stop in a visit the new owner you will change your mind about this place.
Meg R.
Place rating: 5 West Bloomfield Township, MI
Great place! New owner has made many improvements.