Excellent service, detail-oriented, efficient and consistent. Just a few words to describe this title company. Since late 2014 I have had several settlements with Premium Title. Each time they exceeded my expectations. Thanks again! Jamaal S. Claggion Ph.d. Managing Member AlphaOmega Properties, LLC
Aseret R.
Place rating: 5 Burke, VA
Excellent, efficient and always willing to go the extra mile to get the job done! Highly recommend using Premium!
Jenny F.
Place rating: 5 New York, NY
I had the closing on my first home at Premium and couldn’t ask for a better experience, everything was great!
Rasheed G.
Place rating: 1 Columbia Heights, Washington, DC
I wish there was negative stars so that I could give them a negative 5 stars. They are utterly unprofessional, there is not too much more to say about it. Even after getting through to the«owner» there was not much help there, he shows no initiative in getting us the info we need to close, title took forever to get back, the receptionist’s only real response to anything is that«no one is available» or that«xyz is in settlement». Please DONOT use this company, ever!!!
Barney K.
Place rating: 1 Washington, DC
If you use Premium Title, you will regret it. They lost — again, that’s LOST — our first early money deposit check. So we wrote them a new check and stopped payment on the old one. They cashed the new check. Then, the day of the closing, they attempted to cash the old one too and claimed the closing would be held up unless I came up with(in case you’re keeping track) a third five-figure check. Who loses an EMD like that? The closing itself was just bizarre as well. It wasn’t even remotely worth the $ 500 credit i got from the seller for using them. Stay away.
Erin R.
Place rating: 1 Washington, DC
I also had a truly horrid experience with this title company. They rescheduled my settlement twice and then on the day of settling played the«another 5 – 10 minutes» game for literally 4 hours. I wasted my afternoon in their office without so much as an apology or glass of water!
Yolanda S.
Place rating: 1 Washington, DC
TERRIBLE service(at least the one on 14th in Logan Circle). You pay good money; you want good service. We went with Premium Title & Escrow Llc because the title was already with the company and the company was just about next door to our real estate agency. The company never contacted us until 7 days prior to our close(to tell us the time, location of the transaction). The company never gave us a name for the escrow officer we were working with. I don’t recall getting a business card on that day. So when I had follow-up questions, there was no «person» that I could ask to contact. Pros — The escrow officer we worked with was friendly and patient. The office was comfortable. We started pretty much on time.(But, as a paying customer, these are things to expect. Right?) Again, I had a follow-up question once we received our title from DC(eight weeks after we closed). I called, the receptionist who answered wasn’t very friendly or professional. She forwarded me to a voicemail. No one returned my call. Seven days later, I called again. This time another receptionist answered who was much more helpful. She couldn’t answer my question, so she forwarded me to another voicemail(the woman who«processes titles»). She never returned my call(it’s now weeks later). That’s just lame. Scratch that: They’re just lame.