Grease Monkey

I’ve been coming here regularly for more than 5 years. ALWAYS fast and professional service. It’s been largely the same core of workers during that time, which I take as a good sign.
Services are reasonably priced and there is a spartan but clean waiting room.
Sure they make suggestions — especially routine maintenance things. Since my vehicle is in their database they keep track of the routine maintenance needed to keep the vehicle going at peak performance. No pressure from them and I appreciate it. In fact, a couple years ago they made a suggestion regarding a needed repair (which they couldn’t do) — wound up saving me $$$ and a biiiiiiiig headache. Thanks guys. FWIW — My vehicle is a 2001 4WD 4Runner with more than 175k miles.

Been in Tucson for 2 years now and i have tried different car shops. This location is by far the best. They have a great staff, quick turnaround time and lowest prices with many coupons. The only place i would get my vehicles serviced.

My experience was terrible at Grease Monkey. All I needed was a simple oil change. The workers tried scaring me into buying all sorts of new parts and fluids for my car. I take care of the fluids on my own so I know none of them needed refilling; and my dad (a mechanic) checks out all the insides whenever I’m home visiting. So my car is regularly checked on and taken care of. After numerous attempts of upselling, I finally was able to leave with just a simple oil change. It was a hassle but one I wouldn’t want to live through again.

Grease Monkey, you earned this 1 star rating.
I quit going to this location a while ago and was reminded why. I go to a nice Brake Masters further easy on Speedway but I was in a hurry as I just bought this car and wanted the oil changed before the work week began. Bad idea.
When there is a good manager here, the place seems alright. But my latest (and last) experience has taught me to seek better places. I always expect the usual attempt to make repairs and change fluids (your fluids aren’t pink, the wiper isn’t wiping etc) — it’s what you get at Grease Monkey, and sometimes they are right, but it is pressuring and annoying. Aside from that, I pulled up around 4:00 p.m. on a Saturday and a very upset mechanic yelled out an obscenity about «not having to deal with this ****.» He angrily came to my window to take down my information and seemed very short with me. Perhaps he expected to have to work late (they close at 5) or something, or his anger was directed at something else, but either way, Grease Monkey earns a 1 star. And I don’t get those out often. But lousy customer service seems to be what they excel in here, and this 1 star is earned.
Bonus: while there, I heard another customer grumble about their bully tactics to get repairs done, and I converted him to a wonderful place on the east side and gave him the name and information and he said he would start going there.

This place is great! I have had problems at other grease monkey locations but not this one. The staff is friendly and they are very fast at completing an oil change I will be taking my car here again in the future.

They took care of my car super fast. The staff was friendly and not pushy at all.

Good service keeps me coming back. Like every other place, they recommend additional services, but only what’s need. It’s fast, affordable, and they don’t hassle you if you decide you don’t want what they recommend. Plus, their reminder cards come with coupons! Who can beat a $ 27 oil change?

Incredible service every single time. They are very thorough, honest, and polite. I wont take my car anywhere else. There are also always coupons to print off of their website or just show them from your smartphone. 5 stars

well well well… we went to the Grease monkey today to only get a simple oil change… they come out and say we NEED and radiator flush… my boyfriend had taken the car so little did he know I had just had one in February… so he went ahead and did it… when he called me and said it was 125.00 I was outraged… immediately I called and asked them why it was so much they told me its because I needed a radiator flush… really? that’s funny because I have documentation right here saying it got done 4 months ago not needing another for 20 months… so all he offered me was half my money back and sent me on my way REFUSING to give me any information for the owner or corporate. I am still really upset with this and I for warn everyone that goes here they are scam artist just to get your money… literally lying through there teeth… never will I return… and it wont rest at this…

This shop has been servicing my 3 vehicles for at least 4 years. The manager, Tom, is a true professional and actively oversees every step of the service. The employees are courteous, on the ball and tuned in to their jobs. You’ll never see any horse play here. I especially like the way they check all running lights when vehicle first enters the bay. Waiting room and restroom are always clean. I would never take my vehicles anywhere else.

Excellent, fast, and friendly service. Very low-​pressure/​hype and helpful staff.

They did the service fine. They were quick.
Did try to sell me some additional stuff but I was expecting that since I probably do need a new air filter. Told them I chose them because of Unilocal.They were also nice enough to give me a coupon for my oil change.

I went here because I read Kevin D.‘s review about how they only give you what you need, guaranteed. However, that was not the case when I came here.
I have a hard time going to get my oil changed by myself, as a young female who only knows the very basics about cars (maybe that’s my problem). This scenario was no different. While they had my car in and out in 10 minutes (on a Friday morning), the amount of salesmanship I received outweighed the good. I’m all for recommendations on what needs to be worked on or updated, but I felt like the staff was using technical lingo on purpose, and not answering my questions fully because they were stretching the truth. I may be wrong, but upon consulting my car-​savvy father later, I learned I did not need the work they recommended.

They have a slogan like «Only what you need. Guaranteed.» That is pretty refreshing compared to other places I have gotten my oil changed at. They always have sales going on and it’s not too hard to find a coupon so I’ve never actually paid full-​price. And I just got my fifth oil change from them, so with my punch card, the next one is free: D The staff is professional and friendly too.

i have been going here for five years and have always had good experiences. I feel like to guys who work there are alway very respectful and take time to explain things to me. Plus, they always let me bring my dog into the waiting room Their prices are reasonable and they are always really quick. I totally recommend them.

I went there one day before I hit the road and had a good experience. They began sending me coupons for $ 17.00 oil changes so I have been back. With my job I put 3,000 hard miles on my car every five weeks so price is important but it is the service that keeps me coming back. The owner is there all the time, he deals with his customers, doesn’t try and sell me all this extra crap but does inform me of things that my mechanic husband needs to look at. They get me in and out in less than 20 minutes consistently so they have won my business. My time =‘s money and they know that so they take good care of me.

This place has always been on my yellow flag list. Never having used them before I decided to give them a go.
I had to get my oil changed it was $ 24bucks, i dont know if thats the cheapest yet, But…
$ 50 dollars is what i payed for a Fuel Filter they installed, these things cost $ 15 bucks on the cheap, and thats the kind i got. I should’ve done this myself, but i was lazy, and now Im just stupid. It really takes 5 minutes to install, grrr.
The service was a bit cold, I didnt know there was an inside area, so i waited outside (100 degrees). I like it there but I wish i knew about my options. an old fashion «you could wait inside» would have sufficed.
I told some other people about my ordeal, and found nothing but bad reviews. These people have never heard of Unilocal,so im speaking on their behalf. Just Two more people that distrust this place.