Eyes Rite

My experience at Eyes-​Rite was amazing! I was greeted immediately and did not have to wait long before I was serviced. The vibe feels WAY more personal compared to most corporate facilities. I was concerned about my decrease in vision before visiting but the reassurance of my good eye health, their wide variety of frames, and help from the optician had me excited to rock my new specs!

This is my second year getting glasses at Eyes-​Rite. I no longer have vision insurance since I retired, so I really search for good quality at an affordable price. Great selection of frames; professional service; and fantastic prices. I am very pleased with my glasses again this year. I will be back again next year!

I have needed glasses since I was in middle school, and have never liked them… Until I met the great folks at EYES-​RITE!!! They have been my provider for all things eyes for years now and you will never convince me to go anywhere else. I have had the cutest glasses, that really flatter my face and am very glad that I have now had the personal service form this professional group to show me not all glasses must be ugly, and that there are different styles to fit different faces! I love the fact that I was not on my own in this process and have been super impressed with them always.

My father and I visited Eyes-​Rite for our eye care needs. I found the staff to be very professional, courteous, and knowledgeable. Unlike Sams and other big box stores, this is a small business that can provide focused and complete attention to the customer. The location is very convenient– the storefront is in a strip mall, and the walk to the door is very short for handicapped individuals. There is a fantastic selection of frames to choose from. Roberta Sinclair and her team are the best! This is a five star operation all the way!!!

The following is NOT an exaggeration.
As my insurance covered this company, I gave it a shot. My boyfriend and I both waited 2 hours for our eye exam (we had an appointment). The optometrist was argumentative, rude, and told me several times that the contact type I currently used and wanted to continue using were overpriced and crap.
I return to pick up my glasses; it took them another hour to find them. While I waited, I endured listening to the receptionist/​manager complain about another employee, then go around the corner and complain that I was still there… still hadn’t received the glasses I paid for… I ended up having to come back because they lost them.
A MONTH later, the contacts I was prescribed came in. Another hour wait while the woman argued with an employee over the phone. More searching for my order. They had also ordered two of the same contact, so I only had my left eye. Which he never sized (so it fell out… of course). I called to make another appointment to do this right, and suddenly the optometrist is only available 10am-​2pm Tuesdays and Fridays. As a working woman, I can’t miss a fourth day of work to deal with this crap.
In the end, I swallowed the money I had already spent; I would rather lose that money then go back and deal with them again. I will never return.