My father and I visited Ears-Rite for our hearing needs. I found the staff to be very professional, courteous, and knowledgeable. Unlike Sams and other big box stores, this is a small business that can provide focused and complete attention to the customer. The location is very convenient– the storefront is in a strip mall, and the walk to the door is very short for handicapped individuals. Roberta Sinclair and her team are the best! This is a five star operation all the way!!!