West Valley Auto Spa & Lube Center

well today I was coming back home from a really long trip I was super tired and I wanted nothing to do but to go home and rest, I was stopping for gas when I noticed an oil service shop next to the gas station. I’m a mechanic myself and am more than capable of doing my own service just wasn’t in the mood to do it so I decided to to take it to this place and just get it over with, they put my car on the lift and started going through the process as I was waiting for my car I decided to Unilocal this place, wasn’t to pleased with the reviews so I started to worry so I kept an eye on the service tech but to my surprise the tec went through the procedure exactly the way I would’ve done it truly a professional job. when I payed for my service the guy that helped me had a great attitude and what I appreciate the most is that the price was reasonable for what I got and he didn’t try selling me on any other services, I looked out the window and noticed a sign that indicated that the shop was under new management so it turned out that the guy behind the counter was the new owner so that might be the reason why my experience at this place was nothing like the reviews I read!!! so next time I have to get my car serviced again I’ll definitely drive the 4 miles to this shop to get it taken it taken care of, literally took no more then 15minutes.
my daughter is taking her car into this shop tomorrow definitely recommend it.

I’m sad to see all the negative reviews on here about this place. My car literally died just a few feet from their building by chance. One of the guys ran over, gave me a jump, and checked out my car for issues. Turned out it was the alternator (I double checked everything he said with my mechanic to be sure). Gave me a very fair price on a refurbished alternator (this I checked too), had it ready the next morning with a car wash, refilled fluids, refilled tires and rotation for free. My experience was 100% professional, although I did notice some of the other guys horsing around near closing time. Can’t say enough about how nice they were, how fair they were, and how pleasant this experience was.

True story. My wife took our 2009 van here for an oil change. The price was a bit steep (over $ 70), so I look at the paperwork and it turns out they had charged us the price for a high-​mileage vehicle. The actual mileage is 82,340.3 (notice the decimal point), and the techs had recorded it as 823,403! I’ll grant that 800k is high mileage by anybody’s standards, but a moment’s reflection tells you that’s over 150k per year! People make mistakes, but you tend to think of auto mechanics as having a sense for these types of numbers. When my wife called to speak with the manager about it, he was polite enough, but kept pointing out that she had signed the paperwork! So rather than refunding us whatever price difference it is between low and high mileage lubes, you’d rather give up our business entirely? You would have gotten your money back after one more visit. Heck, at 150k miles per year, you would have seen us 30 times a year!

I tried this place for an oil change because of my usual place whent out of buisness. Seems like the place was run by a bunch of high school kids horse-​playing in the office. The oil change was really over priced. The Toyota dealership charges just $ 3 more and they change the air filter and rotate the tires. This place fell short on perfesionalism and cost.