Build A Bear Workshop

Pua and the other young lady with the fabulous blue nails who was working with her that evening genuinely seemed to love their job, the interaction, and the joy on children’s faces. They were both incredibly helpful, and completely made our visit perfect. We were celebrating an eighth birthday and they both went over the top to bust my little sister out of her shyness which helped her to enjoy the experience as well. Those two are definitely a dynamic duo, we will be excited to return with the hopes that they will be the ones helping us! I was unsure of what to expect having never been to build a bear, but most of my expectations were exceeded by far. I cannot thank those two enough, especially since my sister suffers from a great deal of social anxiety. They weren’t too over whelming, but really knew what jokes to tell for the younger kids to get them giggling and immersed in the building of their stuffy. Thank you so much!

I had my daughter’s birthday party at the build-​a-​bear in the Tacoma Mall. I wish they had a private party room. However, the staff and the hostess was really wonderful. The kids had an amazing time and then we went to the food court to do cake & presents. Having a build a bear party can be expensive but only having 6 or 7 kids, it’s quiet affordable.

Came in with a gift card knowing I’d be buying an overpriced bear and some even more overpriced accessories for my son.
We pick an animal and make a sound with no issue and when they stuff my sons monkey they notify us that it has to be sewed by hand saying that «this kind need done by hand» I didn’t think anything of it and then when making the «birth certificate» we have issues with the tag which so I have to go grab another bear for the UPC. I then see that the «kind» we have does have the east pull and tie stitching so they don’t need to be sewed by hand usually like we were told. When I ask about why I was told they needed to be done by hand even tho they normally don’t I finally get notified about ours being a used display bear that had been stuffed and emptied then thrown back in with the new selections. I ask about a discount as most places always give 25% off or something to sell displays which have more wear and stuff in general. I get told no it’s full price and forced into paying for a new stuffed animal even tho it’s original seams had been cut and so on. I would have just left it but my son had already gotten attached to his new friend.
The customer service or lack their of was sad.
No wonder build-​a-​bear locations are closing.
We won’t be back to this location for certain.

Kids love this place & the employees are frickin AWESOME @ this location!!! Yes kindof a money pit but worth the smiles & hugs you get to watch :). Also, my daughter brought in one of her own stuffed animals that has lost it’s stuffing over time & they re-​stuffed him for her & sewed him back up @ no charge!

Update 8÷21÷13 — Our brony group returned for another party on 8÷4÷13 and it was just as awesome as the first! We had the same employee — Lacacia (I’m so sorry if I’m spelling this wrong!) — and she was great again!
We are already planning another trip when they release the Fluttershy plushie in November!
Again, a great place for a kids’ party or even a group of adult who are kids at heart! :)

Kids LOVE this place! I’m just sad I didn’t think of this AWESOME idea first! :) You get to MAKE a bear! Then dress it up!!! Of course you can always bring your bear back for a «shower» (looks like a tub but it’s air). REALLY adorable accessories too! Ones that your kids might want for themselves!
My kids have gone to two birthday parties there and they were VERY well done! I was impressed. Can be pricey though 20 plus per kid. :) The craze has died down a little but it’s a safe bet any child would adore this place! Even adults!
In the Tacoma Mall, it’s closer to the Penney’s end of things.