Vip Nails

If you dont know how to do something a costumer asks you to do, refer them to someone else so their nails dont come out looking like some nails from Jurassic park (yes the dinosaur movie). Im highly disappointed, as usual especially from this salon. I dont understand why my mother continuously comes here. If she thinks its cheaper, its not worth it. The price on the board says 25 for acrylic (and up) but the owner charged me 31 for almond shape black nails. Did my nails look like an almond shape? No. Was i satisfied with what i got? No. One nail came out shorter than the other looking like a triangle. I also asked for a little bit of glitter and its like the lady tried changing the color black to just a gray sparkle. This might look like a review from a one time costumer. But ive been here about 6 times and all the times that ive came here, they dont do their job right ! Also, this shop always has something bad to say about you in their language. Out of all the salons ive gone to, nun of them talk smack about you more than here. they ask if you like your nails, if you say no or disagree with their work, they will immediately start saying something about you to the other working. Even when they talk to you in english, you dont understand what theyre saying (i dont have a problem with that). I have patience for people. But then they get mad that u ask to repeat themselves politely. Im seriously taking my mother somewhere else & never coming back.

I didn’t actually get my nails done here because they were just very rude
It was on a Sunday they closed at like 4 it was not even 3:30 yet my friend and I had full intentions to get our nails done. We walk in and a lady yells from the back WHAT DO YOU WANT? I looked at my friend in shock she said we just need a color change. There are two people getting there nails done and two workers sitting around. The lady yelled again saying we can’t help you come back tomorrow
That was extremely rude I will never walk in this place again

I used to come here all the time (5 – 6 years ago) until I discovered Creative Nails 2 down Irving by Super Target (which I highly recommend, but make an appointment at least 1 day in advance!).
I came into VIP on a slow Wednesday morning for a pedicure with Linda (the owner) and some male who has been working here for a long time too (the one without glasses). My sister got Linda and I got the guy for our pedis. the cleaning and everything seemed great until the guy began to apply the nail polish. I noticed he wasn’t applying the coats evenly and was missing parts/​sides of my nails and when I would say something, he’d try to be charismatic and say «that’s your skin, do you want me to paint your skin?» He accidentally smudged my toe nail as he was putting my flip flops on my feet after applying the paint and instead of redoing the nail, he just tried to apply more nail polish, chunking it on. he did a terrible job cleaning around my nails after. When I moved to the nail dryer, he was very pushy for me to pay even though the salon was not busy and he had not taken a new customer. after sitting there and letting my toes dry, I noticed the toe he tried to paint over was still looking bad so I asked him to redo it entirely and he did.
Upon walking out, I was able to see how my toes looked in the sun and it was the worst paint job I have ever gotten… I went back in and asked Linda if she could just redo it and the male who painted my toes started yelling at me. I tried to find the same color on the rack but couldn’t so I just picked a different one. As I sat back down in the salon-​pedi chair, he continued to yell at me and I told him it wasn’t about the color, it was the evenness and the cleanup afterwards. then he just put in his headphones.
After Linda redid my toes, I still noticed the paint job was not as great as it would have been if I went to CN2. She cleaned unevenly off the edges, making it seem as if the nail polish was chipping. I appreciate her redoing it.
But I will NEVER return to VIP because of the man yelling at me and poor paint jobs.

Was coming her since they opened. Tommy & Linda the owners were cool, however, they really need to learn better business practices; brushen up on customer service and learn common etiquette.
I was tired of sloppy work and extra charges for white tips one day… and the next time the white airbrush was extra.
Final blow was when family bought $ 150 gift certificate. 6 months later I tried to use it and they said expired. When does a salon or nail place expire after 6 mnth? They said they changed policy and thats that. When I said they basically took free money with no service, they said if they granted certificate they would lose money. ???
Not worth the drama when u want to relax and get quality work done.

Worst Nail Experience! It took the man 2 hours to complete my no chip manicure, which I was very dissatisfied with the end product. He had to soak off my old no chip, which he put my hands in acetone because it was faster. After maybe a minute, he began to scrap off the polish with the tool repeatedly. Since it didn’t come off fast enough for him he started scrapping so much he was removing pieces of my nail (like when you rip of fake nails). Then when he was buffing my nails he scrapped the skin above my cuticle and it bled. When it came to polishing my nails, he tried a few times with the color that I chose which was a purplish black. It was going on very faint. He tried a few more times after I kept asking why it was doing that. No response, but it will get darker. Finally, he tried a different color which wasn’t what I chose. It’s a purplish blue. My nails don’t look professionally done and for $ 35.00. The sides are missing polish, he didn’t go over the tips so you can see my nails underneath. Terrible experience, and will never go back here. You shouldn’t walk away feeling upset and frustrated.

After my first pleasant experience, I stopped by on a weekday morning. There was one other customer. I was told to wait a few minutes since the salon wasn’t fully open. Yeah right! I waited a full 30 mins and left since it wasn’t worth my time to keep waiting. They shouldn’t open their salon when there are no techs. If the owner had been honest about the wait, I might have stayed but she kept saying «just a few more minutes». Not going bak again.

I used to love this place; however, as soon as my visits became more infrequent I no longer felt worthy of their time.
I began going to this place after they ripped off my fake nails and permanently ruined my real nails (that should have been the first sign). I decided to try their no-​chip manicures because I wanted to rebuild my nail strength. The quality is good; however, it depends on who does your nails. Whenever I had one of the guys do my nails they took their time and the manicure lasted weeks. But when one of the girls did my nails it rarely lasted more than a week. Once my nails got stronger I slowly weaned myself off the no-​chip and began getting regular manicures. Geez, you would think I slapped them in the face. As soon as I would walk in the door they would throw their no-​chip options at me and stare over my shoulder. One time the girl was relentless. After repeatedly telling her I no longer want a no-​chip manicure, I got a rude scoff from one of the girls and then proceeded to get the worst manicure of my life. I had to take the manicure off 2 days later and re-​do it myself.
Bottom line… I would only go to this place if one of the guys did my nails. Otherwise, just go to V Nails down Bartlett road. Much better quality and much better service.

Decent place. Didn’t have time to go to my regular place so I stopped in on a Fri night. Got a mani and pedi — the prices are right.
I’d go again if I didn’t have time to go to my regular place again. :)

This place is my typical go to place on a Friday night on my way home from work. They are just OK. Service is usally good and the people are nice but they are more expensive than they should be. One older woman her is AMAZING but everyone else is just ok. One of my biggest pet peeves it to have 2 separate people– one to do my mani and one to do my pedi but here 9 times out of 10 your services are split. Drives me CRAZY!

The lady who did my nails was very nice, which is why I’m giving an extra star to VIP. I got a French mani and French pedi (total: $ 48, which wasn’t bad, but turned out not to be worth saving money on).
Otherwise I couldn’t give more than one star, because my nails chipped after two days (thank goodness I got them done the day before my friend’s wedding!) on both my hands and toes, when I wasn’t doing ANYthing with them~ additionally, she trimmed my cuticles too much and I started to get little flakes/​peels of skin the next day. Sadness.
Overall: Very nice people, okay facility, terrible quality.

Worst experience ever!!! First, I had a teenager with a major attitude, and she did a sloppy job. Second, and worst of all, I am allergic to latex, so as I saw her reach for the gloves I kindly asked if they were latex and she said, «I don’t know!» She goes to check and they are latex, so she starts complaining that she cannot put some solution on without them because it burns her hands, so I said then don’t put it on, because I am not going to seize on your chair, so that you can put something on my feet. She polished my nails, very sloppy and then asked me if I wanted to pay. I paid and left, I will never look back, I suggest you don’t even give this place a second look.