Vip Wash & Lube

After going to this place with 2 cars for the last 5 years I’m officially done with this place. I told there guys oil and filter only. I walk away and come back and my whole engine cover is off. There pumping recycled oil into my truck and there taking air out of by brand new tires that I just put on that same day. When I address the issues the guy got fuckin nasty with me. He told me that my car wasn’t in the computer I didn’t tell him what oil to put in. What bull crap. I’ve been going there forever. He erased my history out of the computer to cover up his mistake and prevent me from getting my free 7^th wash. Stay away from this place and go to a regular mechanic. You have been warned. They try to sell you all types of service which does not need to be done.

Got a VIP 1 wash for a car, at the end the car wasn’t vacuumed good, I pulled stuff out that was pretty obvious it was there. They didn’t clean the cup consoles. They saw me walk and throw things out myself. The workers were nice but terrible job with the car wash mostly the beginning of the wash. I could get a better wash somewhere else but knowing this is the best on the island «VIP» I came here, really isn’t VIP. Try to step it up

They give you what they promise. I do mind paying a few dollars more for the good service they give you. There is a comfortable waiting area for you to write Unilocal reviews. You also get a car wash with the oil change.

I’m a longtime customer and 3 yrs ago, I’d have given five stars but in the oil change area attention to detail has fallen and same for the wash, (they don’t brush the wheels anymore and the automated wheel washer has been broken for months) wish it was the way it used to be

Go there for a routine oil change. Been going for a few years now for washes and basic fluid changes like engine oil and transmission fluid. Always use the Mobil 1 synthetic. This time around I get this mechanic that seemed to have a chip on his shoulder as soon as I drive up for an oil change. Gets my info and just blurts ‘give me the keys’.
Changed the oil, I drive to Lowes for a quick errand and then straight home. Next morning 18hrs later I go to use the car and there’s a huge oil puddle right in my driveway. I call VIP whereas I’m told I have to talk to the manger but he’s not in until later in the day… blah blah blah
Bottom line is this: turned out they didn’t tighten the drain plug. Lost 1 qt of oil on the driveway. That was a dangerous mistake that could have cost me an engine in a 2 year old car. And good luck suing trying to recoup the damages for an engine. Their service has gone down the tubes lately. Some of the mechanics are pure morons. Will never use them again for anything but a wash.
Actually the local car dealer has an express oil service for just about the same cost which is where I’m going for now on.
Oh, not to mention there’s a 2 – 3 foot diameter stain now on my driveway.

Needed a wash desperately, I usually go to Brooklyn. So I decided to come here. So I got the 12.99 wash, they vacuumed and exterior wash and cleaned Windows. Not bad for price, wished they would’ve shined tires, no biggie because I carry my own.
The place is clean and has everything you probably need for your car in the waiting area. I paid for wash,$ 14.05,they accept CC, the ladies behind register was friendly and nice eyebrows my complimented her.
They used a sufficient amount of soap which is a plus, also told them no brush, they also followed direction. Then when car came out, the guy pulled out car, accelerated harshly, which my wife didn’t like, I thought it was unprofessional but no biggie. I like to see it in action. So they had a crew on the car and drying exterior another guy inside cleaning windows, they was fast and even dried trunk and door jams. Then we noticed a worker dropped a towel on floor picked it up and DIDNT use it, that was a huge plus for me. Therefore I will be going back.
Thanks guys

Decent car wash center, they use a whole lot of soap on the can they get down an dirty to every detail.
Very nice staff an there super fast. Next well be trying out there buffering /​waxing services can’t wait to see how my car comes out after.
Decent prices as well.

I used to like getting my car wash and oil change from here. I’ve been coming here for years and the quality has decreased but the prices have increased. I think they do an adequate job checking my tires, filters and wipers. However, a few years after getting a car wash my car looked sparkling clean with a lovely smell. Now i see lots of streaky windows, some soap stains on the car and a barely cleaned interior. At least the vacuuming is still decent. I’m really considering going to another car wash/​oil change place after my 7^th oil change.

I have been a loyal customer for about 3 years now, getting an oil change every 2 months due to how much I drive. The customer service is not the same as it was. Today they have officially lost me and everyone in my households business (5 cars) we will never go back to this place.
I drove my car in for an oil change. My car is immaculate up to date on all services, runs like a dream. They change the oil and I get my keys handed over to
Me and the check engine light Is on I bring this up to the service guy who did my oil change he plugs a device into my car and resets the light and makes the light go away. He’s sitting there red lining my car I ask him why he was doing that? He shrugged and said I don’t know what to do, maybe the car wash turned your light on and the sensor is wet. I kicked him out of my car immediately and drove off.
I pull into the street my car sputters and almost stalls out. (This has NEVER happened to me in all my years of ownership, my car is immaculately kept up with) car is running bad I drive it back in and bring it up to him he shrugs and goes what do you want me to do? I ask to speak to the manager he tells me there is no manager here. I ask to speak to the owner he laughs and tells me the owner is in Miami on the beach. I go inside to speak to another employee who claimed to be the «car wash manager» claimed he couldn’t help me and I would have to speak to the oil manager. Wouldn’t give me his name or any details how I could get in touch with him.
I will be sure to let everyone know about my experience here and the type of service I’ve gotten.
Consumers beware!!! If something like this happens to you, you are out of luck because they don’t care and will not own up to any problem they’ve caused. I will take my car a Honda dealership and find out what exactly happened.
Stay away from this place at all cost. Crooks, terrible customer service and they don’t care about loyal customers.

I have been to this place numerous times and I feel the service gets worse every time. Not one oil change went by without them trying to sell me something. They told me I needed windshield wipers, and the car was less then a 9 months old. After ripping me off for an oil change, this will be the last time I go there. I can not even justify getting ripped off by getting a good car wash. The inside of my car looked worse then before the wash. I never write bad reviews, but this one had to be done

One would think with the way Staten Islanders love their cars that good car washes would be in abundance. Well there are a lot of car washes, but not many good ones. On a nice day and weekends expect a line. However the guys work efficiently. A vacuum and wash is $ 12.99. I miss the $ 10 that they charged in the past and probably would think twice about coming here if the price increases anymore. Sometimes the guys do dry very quickly and overlook spots, but just ask and they’ll fix it. I did get my mats washed once and they were soaked when I left and just an okay job. Overall the wash I come for is worth it to me.

Definitely don’t go to this car wash it’s a horror show I’ll try to talk you into the most expensive stuff they reneged on their free car washes too busy or the lines too long they were very rude unprofessional spent $ 80 on the oil change supposed to come with a free car wash I asked if I could pay to upgrade the free car wash into a full inside outside and they wouldn’t do it if I could give them zero stars I would

Place sucks and they try to scheme and make you get a $ 60 n up oil change by saying they don’t have the right bottled oil for your car or truck.
You do not have to use synthetic oil! It’s preference depending on your vehicle. They try it on every vehicle. Read reviews they are true I was there and they tried it on 3 customers. One was in an old honda. I use synthetic because I prefer it but I don’t have to. Another 3 customers lost !

This place is an absolute joke. It used to be great, until they decided to turn into crooks. I’ve come here for years with all my cars and always gotten a regular oil change, until today. They tried to tell me my car only takes synthetic which costs $ 72. I told the guy he’s out of his mind if he thinks I’m really going to pay that much for an oil change for my Nissan Altima.
He then refused to do anything, so I told them all to f*** off for trying to rip me off and they’ve officially lost my business.

Read the reviews. This place is horrible. I got the supreme for $ 22. They cleaned the front windshield by turning on the wipers. All the other windows were foggy. Didn’t towel dry good which left streaks all over car as soon as I drove. There is no attention to detail at this place. I guess if it was a free car wash with an oil change it wouldn’t be bad but if you’re a person that pays attention to detail with your car don’t go here. Next time I’ll make the drive to Tottenville Auto Spa on Page Ave.

My boyfriend used to frequent this place for all of his oil changes and washes. The loyalty stopped today.
We pulled up in my car around 7:30. The guy comes out and asks if the car is a maxima or an Altima. I drive a Sentra. I got out of the car at this point to head inside, and stood there while my boyfriend asked for the basic oil change and the employee refused to do it. He INSISTED we put in an oil that would cost $ 60!
Why not just do what we asked??!
The guy refused! We are the customers. He finally slammed the hood of my car down and walked away from my boyfriend. I couldn’t believe it. The audacity of this place.
Unprofessional, disgusting, deplorable and shameful behavior! Do not go to this place unless you want to argue over a simple service and are in the mood to have your night ruined.

Really fast and really great service. The do a great job of hand washing the car, which really gets all the stuck on debris (bug included) off before it goes through the whole regular car wash.

I used to go to this car wash all the time because it was very convenient for me considering I get home from work kind of late.
If I could give this car wash a negative star review I would!
My recent visit was just last week. I pulled up at around 10pm and asked if they can do the inside and outside. They responded no only outside washes but if you want we can do a detail for $ 50 plus the car wash price. So when I asked how is it possible they can do a $ 60+ car wash but couldn’t vacuum?! When I responded with that’s extorting… He simply replied yes I guess it is!!! I mean are you kidding me?! To do it is one thing to admit to it is another level!
NEVER GOING HERE AGAIN!!!

I have been here twice. I must be a gluten for punishment. The first time they did a bad job for the super deluxe package. This second time I got the $ 39.99 pAckage and they didn’t vacuum under my seats and my dashboard wasn’t wiped down my car was still a mess! I’m definitely not going back there again!

Open 24 hours. Really big car wash center.
Lots of air fresheners to choose from and products for your car from accessories to cleaning supplies and cell phone accessories.
Decent prices, usually a nice wash down and scrub on my car.
I enjoy coming here after a graveyard shift, no one around and I am in and out.
Make sure to tip, those guys work hard there!