Quality Inn & Suites Montclair

We stayed here for our honeymoon recently and our room was nice we had a hot tub and only 2 jets worked in it. The breakfast buffet was nice had a t. v going but the morning staff are obnoxious. I mean it’s too early for all that conversation. The front office staff lady sent us all the way to hurricane for a curling iron, when i found one the next day at sol food’s. She should of known to send me there first. We probably won’t stay here again the room’s aren’t as great as the rate.

I am torn between 2.5 and 3 stars, but I’m going to go with 2.5 because the internet is extremely slow. Bad cell service. Tv screen doesn’t show good picture. For «Quality» I expected more amenities and better internet. Ps. Their notecards show their internet is fast which is not true. Conclusion: if you don’t have any technology like cell phones or computers and you don’t care if it’s modern or not, this could be the perfect place for you. If you care about modernness and have much technology, stay somewhere elsewhere. However the housekeeping is good, and everything is in good condition.

Checked in at midnight and our keys were in the «late check in room» just hanging there in an envelope, which was odd because anyone could go in and grab them. Everything else was great. Quiet, clean, across the street is the place to rent gear for the narrows which was helpful.

Enjoyed our stay with 4 other families at the Quality Inn Montclair. Cassy at the front desk was great and helpful over the phone when we asked for an early check in, and very warm and courteous at check in. The rooms, for the price, were very clean and modest, and had a mini fridge, microwave and coffee maker. The complimentary breakfast was a kid and parent favorite the staff attending the breakfast area were very friendly and accommodating and rotated «hot» food selections frequently. Many food options (cereal, yogurt, breakfast breads/​rolls, eggs, biscuits/​gravy, juice, fresh fruit) Kids loved making their own waffles :)! One great perk is it has a tram stop right outside the hotel on Zion Canyon Rd. It the second tram stop, so you are guaranteed a spot on the tram, it tends to fill up as they pick up passengers on way to the park entrance. This is our third trip to Zion over the last 6 years, we have found our new favorite hotel when we return again!

spacious, clean, and quiet rooms, nice staff.

This is my second stay in the last two months. I chose this hotel again because 1) the rates are reasonable, 2) the rooms are clean, and 3) the beds are comfy. It clearly states in the hotel policies that late check out can be accommodated. I visit zion national park and springdale regularly, and have stayed at multiple hotels in the area. All of this being said, I was extremely disappointed that I was not granted a late check out when I asked for one. The lady at the desk didn’t even think about it, just a flat out no. I understand that it is a weekend and that the hotel was sold out, but I’m pretty sure there aren’t 50 housekeepers to clean all the vacant rooms. When I come to Springdale there is usually a very accommodating staff wherever we go, but this was the exception. This request was also due to a health issue, which she was made aware of, and still denied. Will not be staying again.

This was definitely a nice surprise. My usual hotel was sold out, which is totally normal during summer peak season time, trying to find a hotel with availability is difficult. Luckily we found Quality Inn had a few rooms.
This place was small, not too many rooms, very clean and quiet.
Pros:
Comfy beds and pillows
Free Wifi
Microwave, coffee maker, fridge in the room
Laundry room on site if needed
Free continental breakfast
The best part about our stay is the Zion shuttle picks you up literally in front of the hotel so you don’t have to drive at all your entire stay.
Rooms had beautiful David J West photos, a local landscape photographer.
I’d definitely stay here again. Rates were totally reasonable as well.

We liked the hotel.
The location was great and breakfast too.
But i disagree with the price and quality

This motel is at the quiet end of the «strip» in the town closest to Zion. The free city shuttle picks you up right in from of the motel. The outdoor pool is lovely although I don’t think it’s heated other than solar rays so it was quite chilly but the hot tub warmed us back up. Free breakfast is convenient and the lady who runs it is prompt and tidy. The room was awesome but the heavy doors that close automatically SLAM and vibrates the walls. We were rudely awoken very early by multiple slams of neighbors who were trying to get an early start.

We stayed here for 2 nights on our trip to Zion. It’s really all you could want for a hotel while at Zion. You’re going to be outside exploring the area for the most part (hopefully!) and you just want a nice place to come back to. The room was very clean and the staff was very helpful. They offer free breakfast in the morning, and not just coffee and pastries. They actually have waffles, eggs, fruit, biscuits, lots of stuff. They open for breakfast at 7, but on our last day we had to head out at 6:30, so the woman kindly let us in to grab some quick food. All around a nice place.

The hotel was a great value in the area for what you get. I had no issues with the room it was as described. We had had 6 rooms booked and all checked in at the same time… Bad idea. Jon at the front desk got really flustered with the group size. We had AAA but because «we got a great rate» he wouldn’t apply the discount that was discussed when we made the reservation but he applied it for our other family that had the same rate. We let him know this and again he got flustered and just shut down. The only other problem we had is there are no area at the hotel to accommodate a group of 20 we had to travel to a sister hotel. I rated this a three star because rooms were great value, clean and the breakfast lady had great customer service. I would stay here again but just with a lot smaller group.

Solid. The stay was really uneventful. The room was clean when we arrived… I immediately threw open the bed to check for bugs since I was paranoid (no bugs). The room had the described microwave and refrigerator, plus a bonus sitting area with couch and two small tables (aka our dinner area). We stayed for two nights so figured we didn’t need maid service and left our Do Not Disturb sign up; they were nice enough to leave us a bag of fresh towels and toiletries hanging on the handle.
Pros:
Clean
Microwave + Fridge
Free breakfast
Had AT&T Cell reception
Cons:
Could hear neighbors a little
Coffee at breakfast was burnt (it was free…)
Sloowww (almost unusable) WIFI (it was free…)
TV picture quality
PS– Do everyone a favor and don’t park in the overhang next to the [very small] office area if there is already another vehicle there.

Beware of bed bugs and bad service
Just returned from 3 night stay at this hotel. It pains me to write this review as the first 3 nights went very smoothly.
I rarely hand out 1 star reviews and so I will soften my tone by saying that I feel like this hotel provides good value, and is overall a clean and pleasant place to stay.
I give it 1 star due to the handling of a bed bug debacle.
My mom had reported feeling itchy from the first night staying here. She had just started a new anti biotic and I was not feeling itchy so we wrote it off as a allergic reaction.
Well on check out morning I woke up itchy as well. Upon flipping the mattress I saw my worst nightmare. A bed bug scurrying away.
I know the ramifications if you get these in your house so I was extremely worried. I called the front desk and requested trash bags for all my clothing to be brought to the room.
Now here is where things went south. I work in customer service and in this instance where everything has gone totally wrong it is a time of humility. A time to just try to move past and attempt to make things right.
Instead the staff barged in the room demanding «you need to produce a bug» and accusing me of lying. I don’t know if there are people who go around scamming hotels by lying about bed bugs, but that is certainly not my MO. Also your first reaction should be to find out what is going on before confronting a customer.
Tensions were high after she basically treated me as a criminal so ungraciously I kicked her out of the room. A few minutes later after realizing that she messed up she shows back up with some trash bags.
I am a level headed guy you could easily sway me back into your good graces at this point. However while I’m eating breakfast the maintenance guy comes and checks for 10 seconds and again starts to call me a liar. I show him the husks of the bugs and he just pours them out and says it’s unlikely that there are bugs.
At this point I am postal.
I flip the mattress which the maintenance guy neglected to do and find a whole colony of bed bugs. Sick of being treated as a liar a storm into the lobby and slam a live bed bug on the counter.
At this point everything changes and in the staffs defense they did everything they could to help. Gave us quarters for the wash and comped 1 night out of 3.
Still had I not been thorough, and strong willed I am not so sure that they would have believed me. They were so convinced I was lying that perhaps they would have rented that room again without treating it. It is also inexcusable to treat a patron as a liar and insist that the burden of proof is on me.
This ruined the last day of a otherwise perfect vacation and cost me $ 85 in late fees at the rental car company.
A bedbug incident can happen at any hotel. However if my story is any indication of the policy here at quality in I urge you to find a different place to stay.
Really lousy customer service in my opinion.

Free breakfast & Zion shuttle stop in front make this very convenient. Both staff members I met were super friendly & helpful. Also there are laundry machines here but I didn’t use them. I’ll definitely stay here again when visiting Zion.

Nice place to stay.
Clean, nice service, swimming pool till 10 pm, breakfast and a great place to start the tour to the national park.

Clean, spacious room, friendly and professional staff and nice breakfast. Price matches amenities received. Oh. and very close to Zion.

Pros: I booked at the last minute and got a very decent price compared to other alternatives. The rooms are very clean and comfortable. Check in and check out services are very courteous and prompt.
Cons: The TVs in their rooms need to be upgraded and they still have the old fashioned sets with maybe only 7 channels. Their towels are old and thin. They offer free breakfast; but the breakfast does not have any sort of meat with it and the other stuff didn’t look that appetizing. Instead, we went across the street and paid for it.
Conclusion: All in all, this is a good deal for the money, and even better if you like free continental breakfasts and don’t care about TVs and towels.

First off: Check the address.
There are TWO Quality Inns along this strip within a mile of each other, one strictly a motel and one with an RV Park. This address is for the motel only spot. Anyway…
Check-​in: Super duper friendly, easy peasy
Breakfast: Sure, the front desk and breakfast room attendants talked it up a lot, but don’t get too excited, it’s nothing fancy.
Room: Clean. Had mini fridge but nothing else too special. Ground floor room open to the outside meant that we had a handful of critters and creepy crawlers join us.
QI gets the job done, but for only a little more money you can stay at somewhere much nicer down the road (closer to Park entrance). Granted, they don’t necessarily have breakfast included but you’ll get over it.
I was here for a friend’s wedding and most guests stayed elsewhere so I got to check out some other hotels on the strip. I’d re-​think this if I were to visit again; I’d left this reservation in a friend’s hands at the time. Next time, I’m driving.

My room did not smell great…

NOTE: RV Park behind Quality Inn
Behind the Quality Inn, there is an RV Park. We reserved a space for both camping and the RV. It was right next to the Virgin River, which was great. I love the sound of the river! I thought I would not like camping because I always like a nice comfortable bed. With my camping gears all ready to bear the outdoors, I was lucky to be able to stay in the RV we rented since our travel buddies opted to camp outdoors. The campsite had 4 closed door stalls with both hot/​cold water and a restroom. This was awesome since we can wash up after a day of hiking.
They also have wireless but I was unable to log into it for some reason. Other camping buddies were able to. This particular RV Park was within walking distance of a shuttle stop that takes you into Zion National Park. No need to take a car. It was very conveniently located. They also have a DAY SPA at its main office, which is just across the street! So if you get very tired, you can always get a massage!