Frank L Fay,DDS

Dr. Fay has been our family dentist for about 8 years. Can’t say enough good things about him and his staff! My children have both gotten braces from him, I’ve had tooth fillings and root canal and all the work has been successful and pleasant.
A 5 star rating is not enough. I would definitely recommend this family dental practice to anyone who is looking for great oral care and friendly staff. The only way that I would stop bringing my family here for dental care is if we moved out of the Bay Area– and that’s probably not going to happen anytime soon.

My family have been coming here for about a year now. Have nothing but praise for Dr. Fay. He is extremely competent and seems to have the latest equipment. Also very caring for patients. The wait time is usually very short.

I have been coming to Dr. Fay’s for as long as I can remember! My family and I love this dentist as they really do care about what’s best for you (from the ladies at the front desk all the way to the dentists!).
The office is very clean and I would say your typical dental office.
At the end of your visit, they even give you a baggy with a new tooth brush, floss, etc.
What I love about this place especially is that they’re open on Saturdays! It’s hard for me to plan things during the week because of work and so it works out perfectly that Dr Fays office opens on Saturdays as well. They are also very lenient with appointments and will do their best in finding you a perfect appt that matches your schedule. If there is an appt date and time you’d prefer, they note that down and keep an eye out for any cancellations in which you could take their place. I mean. That’s great customer service in my opinion!
I would definitely come here for all of your dental needs!

I’ve been going to Dr Fay for about 13 years and I’m so glad a friend recommended him as he’s the best! I have had many bad experiences prior which made me uneasy about dentists period but Dr. Fay has always done an outstanding job, his staff is great especially Sheryl she’s awesome too.
Lisa A.

He’s the best orthodontist and dentist around. Been going to him for over 10 years. Great cool doctor, excellent staff and services. I’ve referred all my friends and families to him.

Dr. Fay is great! Smart and skilled and UCSF graduate. We have been going to him for years. Great staff and easy appointments. Saturday appointments! He even treated my parents when they were visiting from out of town for emergent matter and took care of things skillfully.

My husband & I have been going to Dr. Fay for years! All the staff are very friendly & professional. Scheduling is always convenient. We live over 30 miles away (Pleasant Hill) & love that they have Saturday appointments! Dr. Fay has always been very professional & caring. Once, I had the worst toothache & just KNEW that I needed a root canal! But I was afraid that I had to wait a day or two. Not at all! They saw me the same day & Dr. Fay gave me that emergency root canal & the pain was gone! I would highly recommend Dr. Fay to anyone.

I just started going to Dr. Fay a few months ago, I kind of found his office by accident. But it is one of the best accidents of my life. I hated having to go to the dentist. I have had some bad experience with others in the past. Dr. Fay is one of the most patient dentist I know. He fixed left over fillings done by a previous dentist. I needed a deep cleaning and braces. I am getting all this and future work done by him. I know for sure, I will never visit another dentist.
I love going to visit Dr. Fay. His staff is the best. They always make you feel so welcome, and like they have known you forever.

Why can’t I give sub-​zero ratings? This one calls for it. Dr. Fay gave me a root canal and placed a crown in its place. Lord, I wish I hadn’t gone to him… too late now. Apparently he didn’t do a good job and there’s an opening on one side of the crown so food can get trapped inside. Needless to say, I have to re-​do this crown and as you all know, dentistry work isn’t cheap. even with good insurance. Just a warning to those who are considering going here. From my limited experience with Dr. Fay, he is more concerned about revenue than doing a good job. Do your research and make an informed decision. I wish I had.

I went to him for a while when I was younger, nice guy but messed up on my root canal! It’s hurting ever since and I just found a dentist that made it stop.
Customer service is great but actual dental work was mediocre

Inattentive and Money Grubbing. I visited Dr. Fay twice, both for routine cleanings. The first time was simple enough and went without any problems. Fast forward 6 months for my next cleaning and I am quickly diagnosed with 5 new cavities. Since I have had none before I wanted some more information but Dr. Fay was gone before I could ask a question. When I balked at the fees for the fillings, he explained to me that it «wasn’t about the money but about my smile». I, of course, found another dentist but when they requested the x-​rays, Fay’s office policy was to charge me for copies of my own x-​rays when none of my last 4 dentists (I move a lot) have ever charged me for that. Literally the worst dentist I have ever had.

Dr. Fay is the best dentist in the bay area. I have been a patient of his for 20 years. The staff is down to earth and remembers everyone by there first name. The entire family comes here, even from as far as Vallejo to see him.

I’ve been a patient of Dr. Fay’s for years. He and his staff are all friendly and they make you feel as comfortable and relaxed as possible. I’ll never go elsewhere, I recommend him and his staff to anyone; especially those who have always hated the dentist and need a new place where they’ll always get gentle and professional service.