JMS Express Plumbing

Everything about my experience with JMS plumbing has been first class. I felt there was a problem at the beginning of our project. I expected a phone call from a supervisor. The owner was at my door in a very short time to make things right. The job was done well and quickly.

So happy I found this company. I purchased new kitchen appliances, but when they were delivered, I ran into a hang-​up. I was told the new stove needed a 5/​8″ gas line and mine was so old that it was only ½″. They couldn’t install the new stove until I called in a plumber to replace the gas line. I called JMS and made an appointment for a few days later (it was a holiday weekend or I’m sure they would have come out the next day). Then, my new dishwasher was delivered later in the afternoon. When it was installed, they told me I had a leak in the water valve that should be replaced asap. I called JMS back and Joe accommodated me by sending someone out just a few hours later! Today the gas line was changed and I’m ready for the new stove to be delivered tomorrow. I will definitely keep JMS’ number handy in the event of future needs. Thank you JMS, Joe, Alex, and Freddie.

This is our second time using JMS, and we’ve been extremely happy with their work both times. When our main drain line backed up a month ago, Alex found time in his busy schedule to come out and rod the line for us. He also adjusted our kitchen faucet weight and checked the kitchen trap. Yesterday, Allen replaced our shower cartridge. Their work and friendliness were top notch, and their prices were very reasonable. I would recommend them very highly.

Work was well-​done and reasonably priced. Recommend.

Our water heater broke on a Sunday (right, these things always happen on a weekend) so I checked Angie’s List, called JMS Express and talked to Joe. He was great. His guys delivered an installed the new water heater first thing Monday morning, took away the old one and did a great job.

I hired JMS to fix a gas leak from a pipe line in my stove. They were fantastic. Showed up early, were pleasant, and got right to the job. Eventually they found the problem and fixed it. They were very careful with the stove when they removed it which is nice. I think their pricing was very fair as well. I will definitely use them in the future for other plumbing needs!

They gave a very competitive (lowest) estimate, and even when the job ended up being more complicated than anticipated, they honored their original estimate rather than pushing to cover the extra costs! Will absolutely use them again!

Great job! Fast convenient and fixed! Love this place. Consistently on it! Made the call and blam it’s done! Price was right and good to go on my toilet until next incident

Among the best plumbing companies you’ll ever work with. I’ve owned four houses across many geographies and have experienced lots of plumbing, and no one was easier to work with, easier to communicate with, and more committed to a great final result than JMS.
Any negative reviews are likely from people who had a hard job that they were upset about having to tackle and unrealistic expectations, not a bad plumber.
In our case, in the home we were moving into, several bathroom fixtures were no longer working so we knew this was going to be a big project. Angel used cameras to show us exactly what was happening in our pipes, advised us on the cost impact of doing certain parts of the project all at once vs. one at a time, and all along, helped us make our own choices about what to do. Once we decided, he did everything he could to save us costs, such as not replacing every fixture, and helping us find plumber-​grade materials instead of consumer-​grade materials. Where they cut walls to access pipes, the wall repair was completely smooth and ready for repainting.
As I added projects to the list, they didn’t leave the job, but just priced it and got it all done.
The team worked diligently, neatly and courteously around my mom and pets. Communication with the office for billing and with Angel supervising was extremely comfortable and friendly. They worked out a payment schedule with us that worked and were terrific both on email and by phone. I managed the project at a distance for much of it, and everything went more smoothly than I expected.
Angel lived up to his name, and the entire team has my thanks for having hot showers and filtered kitchen water ready when we moved in.

I had a terrible experience with this company. Prepaid for a toilet tune-​up through Angies List. Big mistake. They took money and never made contact to provide the service. Showed up 1.5 hours early because my schedule and availability is irrelevant. Of course, the repair needed was $ 120 beyond what was prepaid. Very much in doubt that this company is honest based on my experience. Very unprofessional.

Alex and Julio are Professional, courteous and very helpful. They went above and beyond to help us clean up. Thank you, Gentlemen!

Very professional and honest. Angel was able to explain and show me where the shower leak was causing an issue and what we needed to do to fix the situation. The job was completed efficiently and haven’t had a problem since.

I had a very bad experience with this company. Angel was the plumber who arrived on time. I had a hot water leak that was coming out a landscape drain to the street. A leak detection specialist, who is friends with Joe the owner, said the leak was in my laundry room — in the slab.
Angel began removing dry wall and cutting pipes. With each cut, we turned the hot water back on to see if this stopped the leak. Mid-​day Angel stopped work and tried to convince me that I needed to repipe my whole house. He spent 40 minutes trying to convince me. Then he spent an hour eating lunch.
After spending the rest of the day drilling holes into my walls and cutting pipes, the leak was still going strong. At 4 pm Angel demanded that I pay him at a rate of $ 100/​hr. He had to leave for a family obligation and wanted $ 700. My washer and dryer were disconnected and besides cutting four 1′ by 1′ square holes in my walls, he cut 4 – 6 pipes and left them open with water sitting in them. He threatened to stop if I didn’t give him my credit card number. I refused and called the owner, Joe.
Joe had promised that the rate of $ 100/​hour would not go longer than 4 hours at which point the problem would be diagnosed and the price for the repair would be offered. This did not happen. While I was on the phone with Joe, trying to work out an arrangement for the job to be completed, ANGEL DROVE OFF. It was awful and scary.
I had two licensed plumbers come the next day to assess what had taken place and to figure out a game plan. Both stated that the work Angel did was not correct even if the leak had been in my laundry room. At one point Angel had his drill out and almost convinced me he needed to cut my tile floors. Thank goodness I didn’t go along with that because THE LEAK WAS OUTSIDE MY HOME, which is why the hot water was coming out the landscape drain.
Joe insisted that I pay him and we agreed to $ 340. On top of that, it cost me $ 650 to have the cut pipes reconnected and destroyed dry wall repaired. So I paid $ 990 for JMS plumbing to demolish my walls, disconnect pipes and leave me in a mess. One of the licensed plumbers who came the day after, went right outside and started poking around. He quickly found saturated soil outside my kitchen, which is where the leak was.

My wife and I hired JMS Plumbing after another «highly recommended» plumber left a large hole in our bathroom wall and forgot to bolt down the new toilet he had installed. Despite our being leery of dealing with plumbers again, we were extremely pleased right from the get-​go with JMS. Angel, the tech, arrived right on time completed the initial job quickly and efficiently.
We were so impressed with JMS that I hired them to replace the old, cracked, and leaky galvanized plumbing from under our 1933 home. Angel and his crew arrived promptly on time each morning for a week. Amazingly, at the end of each day, they immaculately cleaned everything out of the driveway.
Angel and his crew were very personable, knowledgeable, and highly professional. Indeed, I would highly recommend JMS to anyone looking for an experienced and reasonably-​priced plumber!

Juan, the tech, from the company came and snaked out one kitchen sink, one bathtub and one washing machine pipe that got clogged by the lemons I put down the kitchen garbage disposal and backed up into the pipes. I put them down too fast and the pulp got clogged in the main pipes leading to the house’s main pipe. Juan was fast, knowledgeable, friendly and patient in explaining to me how the pipes connected.
I was very impressed with this company from beginning to end. Someone answered the business phone right away. After explaining the problem, they called me back with a quote and an expectant time of service. 2 hours later, Juan arrived and he was gone a ½ — ¾ hour later, with the pipes totally unclogged and water running freely down the drains. Juan explain to me a few repairs I could have done to not have this problem again and pointed out one thing that needed to be taken care of as soon as possible — all in written estimate form. Totally impressive. All in all it was a very positive experience and I would definitely call this company again and will definitely recommend them to friends and family members. The final cost was exactly what was estimated to me and included an Angie’s List 10% discount.
Thank you Juan and JMS Express Plumbing for removing my own lemon mistake!

Excellent service! The called me back with in a half hour of my request on Sunday and said they would be at my door on Monday morning at 7am, and they were!
They snaked by plumbing and replaced my garbage disposal for a fair price.

JMS Express Plumbing is awesome! There were on time and completed the job as promised. I am very happy with their work. I will definitely be calling them again if i have another plumbing issue.

The plumber came during the time window specified and did a great job clearing up my drain at the price we had agreed on during my call. He offered a few more services but was not pushy in pressing for the upsell. I asked for some advice for future projects which he was happy to provide.
Overall a great experience. I had considered some of the companies you hear on the radio, but for just a few more bucks I have now found a local plumber I can trust in the future.

JMS is a great company. Their serviceman Joe is awesome. Had a problem with my Hot Water Heater. They came out within an hour and replaced the leaking hose. This is the ONLY Plumbing company I will use. Thanks to all of you. It is had to find good service at a reasonable price.
Gloria and Jesse

JMS installed a custom shower panel in my master bath. Their pricing and discounts was competitive, they were on-​time and professional, and I was 100% satisfied with the quality of their work. I’ll definitely use them again in the future.
Richard C.